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Questions about Melbourne Merch

Based on reviews, listing data and website checks · updated today

What is Melbourne Merch?

Melbourne Merch is a custom print specialist based in Moorabbin, Victoria, founded in 2024. They produce screen printing, DTF, embroidery, and sublimation for brands, breweries, clubs, and trades across Australia. The business operates from a single shop in Moorabbin and ships finished gear nationwide.

What are the minimum order quantities for their main services?

Screen printing requires a minimum of 25 units, while DTF, embroidery, and sublimation have no minimums. Custom t-shirts, hats, and sport jerseys also have no minimums on DTF. Workwear and promo products follow similar flexible ordering structures.

How long does production take for different print methods?

Digital print takes 7-10 business days from proof approval, while screen printing and embroidery require 10-12 business days. Sublimation and cut-and-sew apparel take 15-20 business days. Rush production is available in 3-5 business days when requested.

What are the standard delivery timeframes after dispatch?

Melbourne metro delivery takes 1-2 business days, while interstate delivery to VIC, NSW, and QLD takes 2-4 business days. Regional and remote areas require 4-7 business days. All timeframes are estimates and begin after proof approval and payment.

What is the returns policy for approved artwork and defective items?

They replace or credit items that are defective, such as misprints, wrong colours, or damage in production, if reported within 7 days with photos. They do not accept returns for approved artwork errors, incorrect size selections, or change of mind.

What brands of blanks do they stock and use?

They stock and use premium blanks like AS Colour, Gildan, and Ramo. They emphasize using these premium blanks because they want to create gear people actually want to wear on their backs.

What is the standard turnaround time for digital print services?

The standard turnaround for digital print is 7-10 business days from proof approval. This timeframe is clearly stated on their website and is part of their core service offering.

What is the cost for sample orders of 1-9 units?

Sample orders of 1-9 units ship for a flat $15 plus GST, which totals $16.50 including GST per order. This fee applies to small sample requests before full production begins.

What printing methods does Melbourne Merch offer?

They offer screen printing, DTF digital print, embroidery, and sublimation. They also provide custom t-shirts, hats, caps, beanies, and sport jerseys using these various decoration methods.

How do they handle artwork that needs fixing before production?

Their pre-press team fixes messy artwork before printing begins. They state that if your artwork is messy, they will help fix it as part of their workflow.

What is the process for getting a quote and mockup?

They provide a 1-business-day quote and mockup after you brief them. They offer free revisions until the design is right before moving to production.

What are the industries and types of customers they work with?

They work with tech companies, fitness brands, sports clubs, automotive teams, schools, breweries, and events across Australia. Their client list includes Dodgeball Australia, Amber Beverages, and Darktrace.

What is the location and contact information for the business?

The business is located at 6 Cochranes Road, Moorabbin, Victoria, 3189. They can be contacted via phone at +61 417 123 011 or by email at [email protected]

What do reviewers say about the quality of the prints?

Some reviewers on Reddit say the prints are nice quality and vibrant. They also note that the tie-dye pink and black tour shirts are box cut and shorter than regular cut t-shirts.

What are the opening hours for picking up an order?

The business operates from 08:00 to 16:00 on Monday to Friday. They are closed on Saturday and Sunday. Picking up an order does not require an appointment.

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About Melbourne Merch

Visits by appointment only. Picking up an order? Just come through, no appointment needed. Melbourne's custom merch specialists. Screen printing, DTF printing, embroidery, digital print, and promotional products. Tees, hoodies, polos, workwear, caps, signage, stubby holders, and more. If your logo goes on it, we do it. We work with tech companies, fitness brands, sports clubs, automotive teams, schools, breweries, and events across Australia. From 10 units to 10,000. No minimum orders on most products. Standard turnaround is 7-10 business days.

Address
6 Cochranes Road, Moorabbin, Victoria, 3189
Business hours
Mon-Fri: 08:00 - 16:00, Sat-Sun: Closed
Categories
Printing