I was denied Harvoni with a biopsy score of 2. Tom Golding if your Family member would be cured now living a normal life. My name is Edward Fulps, you told my boss and friend Norman Waters that a 2 is a 2 no matter what scale. When its time for a liver transplant (3 or 4 times the price) what will y...
They lost my policy ????? FYI if you don t call them back constantly they will blow you off. Terrible!
Just found out they don't cover vaccines. Vaccines are preventative maintenance, I don't understand why they wouldn't cover vaccines. I consider this ridiculous. I will be speaking to my employer about going with a different insurance provider.
I just tried to get a script filled with this card for the first time and was denied due to it not having a member ID # on it and the pharmacy wasn't able to contact anyone. Not even an automated service. Glade it wasn't an emergency as I would be dead right now.
We dealt with Joe here at medtrak and he went wayyyyy out of his way to get my husbands medicine. Very professional. From now on we will be calling for joe if we need anything.
Piss poor customer service. Representatives have attitudes, and are not willing to help; they want to pass the blame on to others, just like the kids.
Called to reset pw. The CSR was rude and would tell me she couldn't help with a specific question I asked. So then I asked what number I call for help, or for a transfer. She said, I can't transfer, I can help you with that.
What?!
And no, she didn't really help.
8/17
Met my out of pocket ...
For the first time in 18 years, medication was denied. We have always had outstanding benefits...sounds like the benefits have just gotten a little less wonderful.