Ben White
Reviews 1
Dealt with Paul Lawrence in technical
Dealt with Paul Lawrence in technical
parts department very helpful with identifying and costing replacement parts needed good customer service from start to finish
stewart flatman
Reviews 1
First class after sales service, we were outside t...
First class after sales service, we were outside the 10 year guarantee but Matki helped us with replacement glass and fittings for FREE, can't thank the company enough for what could have been a very expensive replacement unit.
Yaniv Hinits
Reviews 1
The shower enclosures are sold with wrong specific...
The shower enclosures are sold with wrong specification! Just ruined our bathroom as all measurement were based on one measurement but in fact all parts are many cm shorter!
Be aware! Stay away from this company!
Rachael P
Reviews 1
Offensive staff. Awful service. Never ever again.
Offensive staff. Awful service. Never ever again.
I suggest you do NOT spend money with this company!
I am disgusted at the arrogance and general lack of common courtesy received by customer service staff.
We have now had three showers from the Eauzone range. The first was a screen and shower...
Peter Forsyth
Reviews 1
Was ordering replacement shower door seals and the...
Was ordering replacement shower door seals and the level of customer service was fantastic many companies could learn a lot from Matki would like to say a big thank you to Paul .
Cate Pearson
Reviews 1
Ordered 2.00 pm Friday, It arrived 10.00 am Satur...
Ordered 2.00 pm Friday, It arrived 10.00 am Saturday. Excellent service. A very helpful member of staff made sure I was sent the correct spare.
Nathan Prosser
Reviews 1
Awesome shower enclosure manufacture! lots of help...
Awesome shower enclosure manufacture! lots of helpful staff on hand to help out and the technical side of the business is the best of the best!
Basil Jones
Reviews 1
Phil at Matki is a massive help, going above and b...
Phil at Matki is a massive help, going above and beyond.
Pippa Law
Reviews 1
Extremely unhelpful when sent the wrong part for o...
Extremely unhelpful when sent the wrong part for our order. Very poor customer service. Won t be using Matki again
Richard Whiteside
Reviews 1
What a fantastic company!
What a fantastic company!
The Matki shower enclosure was installed by the previous house owners about 8 years ago. The top rail started to show some wear and the bottom guides had seized up. I phoned up Matki and told them that I had no paperwork for a guarentee but could they recommend a fitter to...