Marcus autism center

EXTREMELY disappointed and devastated to learn that after waiting for several months, that your center is now informing me that our insurance is out of network and I will need to pay over $2000 for my son to be evaluated.
Why was I not informed before so I could find other options for my son?
You need to do better with communication especially since you are dealing with families that are already under a lot of pressure and grasping for any kind of hope they can get for treatment.

All doctors say that early intervention is the best. I received a referral in February of 2019 and nothing. We continued to call and no response. I received another referral from a neurologist in Augusts of 2020 and when I called I finally talked to someone and they said I should have received a call to make an appointment months ago and should have already had my appointment. They sent me to the women who makes appointments and she never answered her phone. I have been calling for months and she never calls back. When they say early intervention is the best and the place won t even call you back. Makes you realize they could care less about you, your family and your child.

I accompanied my client to her sons appointment and the lady at the reception was very RUDE!! I did not appreciate how long it took for my client to get her sons evaluation report. I would also appreciate if they had more knowledge of different barriers the immigrants face especially the refugee community. The doctors who did the evaluation were amazing.

When you attend prestigious schools and come out feeling like a success but all that happened was an ego and a very nice resume.

Unfortunately universities can not teach how to deal with a child s fragile mind- they may give you pointers based on many many evaluation and observations and even still... physicians should never forget to pray and ask for insight (thats if they want to be set apart in their field) on each patient otherwise, it s just a checklist and that s lame.

Gods blessings to the children . Mine and All the others!

Getting into this program has been a long and drawn out process. After years and years of being on the waitlist , I found out that my daughter had been placed on a waitlist for speech therapy which doesn t make any sense. In addition, I was never informed that you needed a physician s referral to be considered for the program. This was seven years ago. So we ve been waiting all this time. By chance, a doctor that we added to our child s care team happened to write a referral which got the ball rolling but that was also two years ago. There s so many hoops to jump through. Appointments for the medical clearance makes no sense since we had to fill out medical forms for the clearance and have been cleared. I imagine this appointment is just answering more questions which can be done over the phone or via Zoom. Appointment times for the clearance are not flexible as they do not take in consideration that you may have other children getting out of school in the afternoon. So, a mid-afternoon appointment is difficult to manage. Zero flexibility. I hope the actual program is better than the process of getting in it.

So far we have had nothing but wonderful experiences with this place. My son is Three and they him in fairly quick. His diagnosis was quick and now we go back every three months. This is a whole new journey with lots to learn. So if this doesn't satisfy your taste there are other routes you can take. I am sorry to all to who have had a horrible experience. But ours has been great

I recently brought my son here for an evaluation! The Dr was amazing, I also had my younger daughter and they accommodated me n my stroller. Everyone was wonderful and understanding with my son and how he was. They finally gave us the answers we been looking for and all the resources I needed to take the next steps in my sons treatment!

My son has been going here for over 9 years. And I can say that I'm very pleased and grateful for all of there service's. They have provided for my son.

My daughter only had 1 appointment since the time of diagnosis paperwork was given and that was it it s been nearly 2 years and no appointments. I m currently in the process of getting her evaluated again since her teachers are saying she s not an autistic child, more if and learning disability. Also, we were sent home with the DNA testing waiting for someone to test us and no one ever showed or called. This is all about money!!!

Marcus Autism Center listened to me about my children when nobody else would I had to travel 5 hours just to get the correct diagnosis but it's ok we love the Marcus Center, everyone is always so friendly and concerned about what your concern are