Had a 9:30 service appt The Works on 10/22/2021. Upon arrival I was informed they were short on service technicians and that I could be waiting for up to 2.5 hours vs the standard one hour. Since I was there, I decided to wait and wait I did 3.5 hours later I got my truck. All I want to know is why didn t they/you offer to reschedule me to a later date?
Lastly, when I paid, the paperwork was incomplete, I got my receipt but not the listing of service provided or what was checked/serviced, i.e. tires, fluid levels, etc A little thing but little things add up. I m thinking next time I try the Ford in Front Royal Better reviews.
We had such a great, FAST experience at Malloy! We called ahead of time letting them know we wanted to be in and out as our kids would be with us, and that s exactly what they did for us. It was so quick and easy. Everyone was so friendly. Our salesman, Chris, was so genuine I highly recommend! Thank you guys!
Outstanding customer service experience from Sara. Maintenance was thorough, honest and effective. Cashier was pleasant and personable. I will definitely have service performed there when needed and now I will buy my next vehicle from Malloy.
Just got a 2020 escape thanks to Gannon!! He was able to help us get more for our trade and gave us an awesome deal on the escape! The process was easy! Always have a great experience when visiting! Thanks so much!
Lisa, James and Grant were very helpful. They helped our company replace a problem truck with a new F150. They were able answer all of our questions and they patiently walked us through the purchase process. We will definitely return when it s time to purchase another company or person vehicle. Thanks!
I have always had an amazing experience with Malloy! They are fair and take care of their customers. They have gotten me both of my cars. 2020 expedition max and 2021 bronco.
Got a great deal in a timely fashion. All 3 departments were of great help to me. Will be back soon for any needs I have, whether it is service, parts and accessories, or another vehicle!
We had a wonderful customer service experience at Malloy Ford of Winchester. When other city dealerships didn't want to work with us, Malloy did. Daniel Morel, our Sales person, Rick, the on-site manager, Nina, and Mary Burroughs, the Business Director were all amazing. We will definitely come back and buy another vehicle from them when it is time. Thank you for all your help.
Everyone at Malloy Ford was eager to help and get me on my way as quickly as possible. From my salesman Hector Pineda and all the sales and service team. 5 stars for everyone.
Cody took great care of us throughout the search process, and ended up finding what we wanted much sooner than we expected- really a standout experience. From there, the rest of the team was equally helpful and efficient. 5 star experience start to finish. Will definitely go to Malloy for our future vehicle needs!
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Had your eye on a new 2021 & 2022 Ford model lately? Don't wait. Come take it for a cruise through the greater Winchester, VA area as you select from any model from our pristine selection of brand new Ford vehicles.
Malloy Ford: Your One-Stop Destination for All Your Ford Needs
If you're in the market for a new car, truck, or SUV, Malloy Ford is the place to be. Located in Winchester, VA, we offer an extensive selection of brand new 2021 and 2022 Ford models that are sure to meet your needs and exceed your expectations.
At Malloy Ford, we understand that buying a car can be a daunting task. That's why our team of experienced professionals is here to guide you through every step of the process. From selecting the perfect model to securing financing and beyond, we're committed to making your experience as seamless and stress-free as possible.
Our Selection
When it comes to finding the perfect vehicle for your lifestyle and budget, Malloy Ford has got you covered. We offer an impressive selection of brand new 2021 and 2022 models from America's favorite automaker - Ford.
Whether you're looking for a sleek sedan like the Fusion or Taurus or need something more spacious like an Explorer or Expedition SUVs - we have it all! Our inventory also includes popular trucks like F-150 & Super Duty series which are known for their durability & performance on road.
In addition to our brand new vehicles, we also offer a wide range of pre-owned cars from various manufacturers at competitive prices. Each vehicle undergoes rigorous inspection before being added into our inventory so that you can rest assured knowing that you're getting only high-quality vehicles from us.
Financing Options
At Malloy Ford, we believe everyone deserves access to reliable transportation regardless of their credit history. That's why our finance department works with multiple lenders across Virginia & West Virginia area so that they can find financing options tailored specifically towards each customer’s unique financial situation.
We understand how important it is for customers who want hassle-free financing options when purchasing their dream car; therefore our finance team will work with them closely throughout every step until they drive off in their dream car!
Service Department
Our commitment doesn't end once you've driven off our lot with your new vehicle; instead it continues throughout its lifetime! Our service department staffed by certified technicians who use genuine OEM parts ensures that any maintenance needs are taken care of promptly & efficiently so that customers don't have any inconvenience while driving on roads!
We also provide regular maintenance services such as oil changes tire rotations brake inspections etc., which help keep vehicles running smoothly over time without any major issues arising down the line!
Customer Satisfaction
At Malloy ford customer satisfaction is always top priority! We strive hard every day not just meeting but exceeding customer expectations by providing exceptional service quality products at competitive prices along with transparent communication throughout entire sales process till after-sales support!
Conclusion:
In conclusion if anyone wants hassle-free shopping experience when buying a new or used vehicle then look no further than Malloy ford located in Winchester VA area where they will find everything under one roof including great deals on financing options along with exceptional service quality products at competitive prices!
- Website
- malloyford.com
- Address
- 1911 valley avenue
- Categories
- Automotive