Malloy ford Reviews

Had a 9:30 service appt The Works on 10/22/2021. Upon arrival I was informed they were short on service technicians and that I could be waiting for up to 2.5 hours vs the standard one hour. Since I was there, I decided to wait and wait I did 3.5 hours later I got my truck. All I want to know is why didn t they/you offer to reschedule me to a later date?
Lastly, when I paid, the paperwork was incomplete, I got my receipt but not the listing of service provided or what was checked/serviced, i.e. tires, fluid levels, etc A little thing but little things add up. I m thinking next time I try the Ford in Front Royal Better reviews.

We had such a great, FAST experience at Malloy! We called ahead of time letting them know we wanted to be in and out as our kids would be with us, and that s exactly what they did for us. It was so quick and easy. Everyone was so friendly. Our salesman, Chris, was so genuine I highly recommend! Thank you guys!

Outstanding customer service experience from Sara. Maintenance was thorough, honest and effective. Cashier was pleasant and personable. I will definitely have service performed there when needed and now I will buy my next vehicle from Malloy.

Just got a 2020 escape thanks to Gannon!! He was able to help us get more for our trade and gave us an awesome deal on the escape! The process was easy! Always have a great experience when visiting! Thanks so much!

Lisa, James and Grant were very helpful. They helped our company replace a problem truck with a new F150. They were able answer all of our questions and they patiently walked us through the purchase process. We will definitely return when it s time to purchase another company or person vehicle. Thanks!

I have always had an amazing experience with Malloy! They are fair and take care of their customers. They have gotten me both of my cars. 2020 expedition max and 2021 bronco.

Got a great deal in a timely fashion. All 3 departments were of great help to me. Will be back soon for any needs I have, whether it is service, parts and accessories, or another vehicle!

We had a wonderful customer service experience at Malloy Ford of Winchester. When other city dealerships didn't want to work with us, Malloy did. Daniel Morel, our Sales person, Rick, the on-site manager, Nina, and Mary Burroughs, the Business Director were all amazing. We will definitely come back and buy another vehicle from them when it is time. Thank you for all your help.

Everyone at Malloy Ford was eager to help and get me on my way as quickly as possible. From my salesman Hector Pineda and all the sales and service team. 5 stars for everyone.

Cody took great care of us throughout the search process, and ended up finding what we wanted much sooner than we expected- really a standout experience. From there, the rest of the team was equally helpful and efficient. 5 star experience start to finish. Will definitely go to Malloy for our future vehicle needs!