Got a repair to my driver door under warranty. So didn t pay a dime and yet the team at Maguire s Ford Lincoln went out of their way to hand wash my Lincoln MKX.
Now that s service. Talk about going the extra mile 100%!
Sales experience was great but car was without heat during last winter. Not cool at all! It was COLD!
I take my Ford Transit t250 in for service on a regular basis. Staff works hard to be clear about expectations for either the work to be performed or the work that's necessary.
Counting the years that this Ford dealership was Hess Ford, I've been having all servicing for the 6 Fords we've had in our family performed at what is now Maguire's Ford in Campbelltown for over 30 years. Enough said......the many reasons I've stayed with them are all excellent.
Great service and great deals. Troy is always my go to for new vehicles. Very easy to work with and always finds me a good deal
Everyone is very nice and Jessica was very helpful when I called in. Rodger was a wonderful sales person was not the least bit pushy. The body shop took care of a small ding quickly..
My vehicle was in for routine oil change, state inspection & to address a Ford recall. All work was completed quickly and satisfactorily.
Had really great experience over at Maguire's Ford. The sales team and Jeff Kleinfelter. A sales associate spent a good deal working with us as we worked a deal we were comfortable with. He stayed in touch through the duration of a week showing us options. We decided on 2020 Ford Escape sel trim. We...
Rob, Tyler and the team were helpful and made my car buying experience easy. There may be dealerships closer to me but it is well worth going out to Maguire's to get the customer service that I expect when buying a vehicle. I definitely would buy from them again.
Great service and great to deal with as usual, won't go anywhere else......
Great service employees are polite and helpful will recommend to everyone
Dave in the service department is 5 ...
And paul in sales is 5 also.
Service team was professional and courteous. They inspected my mom's car quickly and a nice experience.
EDIT: Shortly after the purchase we realized that we had signed up for an extended warranty that wasn't going to work for us (8 years, 60k miles which was not enough miles for our driving habits). Tried to contact the dealership to cancel and buy a new, higher mileage warranty. Got a lot of run ar...
I drove 2 hours from Maryland to look at a 2016 GT350. After test driving the vehicle, I considered purchasing a new one that was parked next to it. (which cost 10k more). Initially there was some confusion and a misunderstanding with communication regarding the price of a vehicle. I expressed m...
We stopped in to check out some options and spoke to Troy. He took the time to listen and when we stopped back a few weeks later he remembered everything we wanted and needed. He worked with us and he was never pushy. Thank you to Troy and Maquires for meeting our needs!
My father came into Maguire's Ford with a beautiful lifted 2013 F-150 XLT SuperCrew cab with only 66,000 miles. They offered him $16,000 trade in value; a complete rip off compared to Kelly Blue Book.
My father went to Bob Ruth Ford in Dillsburg and they offered $23,500 for his truck and traded i...
Came i for a routine oil change and service. Was treated promptly and courteously in a timely manner.
I recently bought a 2017 Jeep Compass at Maguires and I am very very satisfied. I was treated far better than I could have imagined from the first inquiry til I drove away with the jeep. A wonderful experience. Will recommend your dealership to anyone interested. THANK-YOU so very much.
friendly staff, very helpful, answered all of my questions!
Inspection mechanic required we replace items that where not due for replacement ! Instead of only replacing items that failed inspection!!! Our free inspection would have cost us thousands of dollars in uneeded repairs!!!
Tyler Starry did an amazing job answering all of my questions and helping me find my perfect ride!
I have always been more than satisfied with the quality of service and the efficiency and professionalism of the employees. Driving away with a washed car is a very nice perk.
My daughter had her car taken to your facility from another dealership and someone damaged it from what looks like hitting a high curb doing a few hundreds worth of damage. So called service manager tells me to go through my insurance are you freaking kidding me you did the damage pay to get it fixe...
Bought Vehicle in for Extended warranty work through Key Warranty, which Maguire's said they accept. Maguire's received authorization to make repairs. When work was complete, they refused to allow me to pick up my vehicle until they were paid by the warranty company. Vehicle sat all week complete b...
This is a very nice dealership. The quicklane service is a wonderful option we use all the time.
A special thanks to Gene & especially Rin in the Collision Dept. They were so helpful. The work performed by that shop was well done. Thank them for me.
Took my Acura MDX in for an oil change at Quick Lane. They had me in and out in under an hour. Can't ask for more! I enjoyed a cup of coffee and a very nice waiting room that has plenty of options for seating (near a tv, at a table, or in a quieter area suitable for reading).
Nice people, but mechanics are not old School at diagnosing problems, they just plug into computer and hope it can tell what's wrong.
I love dealing with Maguire's. I know I can go there with any problem and be treated like I am their only customer. I have been buying vehicles there for 8 years now and would not dream of going anywhere else! Maguire's really takes care of my whole family. I would encourage everyone to go to Maguir...
If you take your Ford in for an airbag recall, DONT do it here! They blew my APIM and blamed it on me, stating it was fried before they touched it. When I mentioned it on Facebook, turns out this is a common occurrence at Ford Maguire as many others stated the same thing happened to them here. And t...
I never had a problem at this dealership in the past, but my latest purchase was less than satisfactory. My appointment for signing all the papers was scheduled at 1230 and I noted the same time with my name on the finance rep board, but I was delayed 45 minutes. I was told sorry several times, bu...
I ve had a few fairly positive experiences at Maguire s (except for very long wait times), but tonight I am disappointed.
I was turned away from the quick lane 2 nights in a row. I came in last night around 6, and tonight around 5:40 (this is the earliest I can get there after work) requesting a ...
When camping over 500 miles from home on a holiday weekend you could not find a better service department when you need it. From the minute I called at 5:00 on a Thursday and was told they could get me in at 7am Friday moring I felt confidence that they would fix my f-350 and have me on the road. Th...
Again, Quick Lane is a real joke.....
Stopped in today for The Works and inspection and was told in a very rude way that it would be at least 1 1/2 hours before the car would even be taken in. Plus the inspection would be another hour wait.
Had same issue last time I attempted to have my service...
I would give the quick lane a 5 star they were great helping me with the inspection but then we didn't pass we got sent to service this is why I'm giving you a two star. You treated me and my daughter horrible you belittle my daughter and made us feel like we are so stupid for asking questions. We ...
Easily scheduled 30,000 mile service appt on line. Service department readily received vehicle, promptly serviced it, and called me for advance approval to repair brake rotor. Vehicle was washed when ready for on time pickup. Pricing was fair value.
Jeff Kleinfelter, my salesperson at Maguire's Ford was very helpful with every question I had about the vehicle I was purchasing and made the whole process very easy. This is the fourth vehicle my wife and I have purchased from Maguire's Ford.
Excellent experience with a professional and courteous staff. Love the SUV.
It was one of the best experiences we have had in purchasing a new vehicle! Tyler really went out of his way to make sure we were happy. We recommend seeing him. The rest of the staff was great too. They have earned our business and we will be back!
They were very nice and explain everything to me. I feel they did a good job fixing my car.
Thank You
Justin at Maguire s was helpful and helped me get a car that I love. Price was good. Staff is friendly and helpful.
The friendly staff helped me get my recalls taken care of quickly and conveniently.
The whole team at maguires of Hershey was awesome,these guys know they re trucks,I was a little unsure what truck I wanted to add to my roofing co. And these guys walked me through every step of the way and made the entire process easy,fast and enjoyable.Thankyou Jeff,Nichole and joe ... I love my 2...
service takes too long... don't take 2.5 hr to change oil! !!!
I had my Mustang in for a safety recall. The experience was a positive one. The people there were friendly and the service was quick. Thanks!
Salesman was so helpful and pleasant they really work with you to put you in the car of your dreams
Regarding the service department:
I had an unexpected need for service and called late in the day to drop off my car. Their earliest appointment was four days out but I did not feel confident driving my car, so I left it there.
I received a call the following day that my car was done. the prob...
2017 king ranch in for complete checkup and state inspection. Dropped it off, gave me a loaner, and I could not be more satisfied.!!
I recently purchased a 2014 Ford Focus!!! It was soooo much more than I planned for myself, but it is the best decision I ever made. Shoutout to Troy at Maguire's made sure my first car was the best choice! THANK YOU!
I recently drove from the Philadelphia area to Maguire to purchase a new Ford Edge. Maguire had the biggest range of feature in the area and so it was worth the drive. Morgan, my salesman, was the consummate professional - patient and knowledgeable - and it was a pleasure doing business with him, ...
Under 3 to 4 inches of snow, my daughter and I were able to travel to their facility with Uber and arrived around 9:30 AM. I went to the collision section, as I was informed to do in the message I received, but the door was locked and no one was there. I spoke with an employee by the oil lube sectio...
$652 charge and they still did not repair our air conditioner!!!! We will never use Ford Maquire's again! Complete rip off. Now we have to go elsewhere to have our air conditioner repaired and more cost. I don't know how they stay in business!
We were pleasantly greeted, all questions we asked were answered Al Was GREAT!!!!!!!! We had a wonderful experience and will highly recommend this business
Just purchased my first Ford. A 2020 Ford Escape. My experience with Tyler, my sales rep, as well as all the Maguire staff was both professional and friendly. They were very easy to work with and explained every question I had. They worked very hard to get me the exact car I wanted. Couldn t be ha...
Amazing overall experience! The staff is so friendly and welcoming. Everyone was ready to help each step of the way. We are so in love woth our new explorer!
All areas of car ownership: Sales, Service and Collision repair are performed expertly by Maguire's specialized staff!
They didn't have the right part but they got me to a dealership that did awesome people and friendly attmospher
Jose was a great salesperson. Extremely knowledgeable about the product. Was not planning on buying but converted us.
My wife and I recently purchased a used vehicle from Maguire's Ford in Hershey. After numerous telephone conversations with the Sales Manager, we felt comfortable visiting the dealership to test drive the vehicle. Upon arrival we were promptly greeted by a sales associate named Tyler Starry. Tyle...
My vehicle was done when they said it would be.I had 2 new tires put on n got the best price compared to local companies. Cant go wrong when you get service here.
Tyler Starry 10/10 great customer service, highly recommend! Very easy to work with
Went in to price a 2019 leftover and I was pleased with the salesman, Jon. He and their sales manager JJ were serious about meeting my needs and negotiated with respect and a desire to make me a customer of Maguires. The sales and closing process was way better than I expected as they moved me in an...
My first end of lease experience. I was a bit nervous about the whole process but with the experienced professionals at McGuires Ford it was an exciting adventure! Thanks to Troy for his patience with all of my questions and for his courage in driving with me! I felt no pressure to make a decision a...
My daughter's car was totaled in a flood. Late on a Friday our salesman Morgan went above and beyond to make certain my daughter found the car she wanted for a fir price. We finalized all the paperwork and details at almost 9:30, Morgan made certain my daughter was happy. I've been a customer at McG...
I bought a 2013 Ford Focus from another dealer. After having the car for about a month it started having issues with shifting properly and shuddering when moving from a stop. The drive train was still under a Ford warranty & had to be taken to a Ford dealership for repair. I took the car to Maguire...
The folks at Maquire's in particular Kevin really went above and beyond taking the time to make sure I was happy when issues developed that were beyond their control.
The transmission on my Focus has been an issue since we got it. Maquire's has always fixed it under warranty without complaint. That's the good news. The bad news is that last time I was there I asked for my service history and was told "We don't do that". I will not buy another Ford product, that...
Took my truck in for service for a speaker that blew out. 2 days after i got my truck back, speaker blew again. I'm done buying Ford's after having them since 1972. Theres more to this but what's the point, nothing will get done.
I don t usually give out 1 stars, but I am so tired of this dealer misdiagnosing the issues with my truck. Even after doing all the research myself and telling them what the problem was. I have a 6.0 power stroke with warm start issues. I told them that there was a little oil leak that was dripping ...
The service and the time of releasing vechicle was very good .The only thing is that my husband got there and it took 3 hrs for someone to see him.
The Parts department has some great people and are very helpful.
We needed a new truck, and using Maguire Ford's website and stopping on the lot on a Sunday we found the truck we wanted. So we went to the store on Monday and were greeted by Tyler who gave us a great purchasing experience. Like always it took a little while to get done, but towards the end the day...
Jose at Maguire was the best ever to work with, from the beginning to end he dealt with us and our needs and it didn t feel like a sales deal! I am so happy with my 2019 Ford Escape! I will definitely go back there and would recommend him over and over again!!
2 very different greetings form the two people in the office. The women very helpful & courteous. The man "greeted" me with what seemed like he was scolding me for coming on the wrong day. I knew I was there on the day I was told to come from my insurance agent who made the call to Maguire's for me....
I came in for a recall issued by Ford and the service was great. The guys at the Service department were awesome accommodating me for an appointment and taking care of my car in no time.
Expess Lane sevice... no appointment necessary ,quick & friendly service.
** BUYERS BEWARE!!!**
If I were you, I would NOT go here!! We bought a 2012 Ford edge from here. The day after we brought the vehicle home, it started making a weird noise. We called Maguire's about it and was told to call back if it got worse. Problem after problem with this vehicle and they don't...
Excellent Service from the internet sales rep Jessica and the salesman Troy ! Great communication ! I Highly Recommend Maguire's Ford Lincoln !
Best leasing experience possible. Travel 200 miles just to deal with these guys. 3rd lease, so I guess we are going on a decade.
No surprises. Figured out the deal in minutes.
Bought a new Explorer. Very helpful and friendly staff. Thank you Justin Faiola, you did a wonderful job working with us.
Prompt , polite , service ! Kevin the service writer for RV s is very knowledgeable and helpful !
Everyone at Maguire's Ford in Hershey was great to work with especially David who was patient and informative. Thank you for making our car buying experience a good one!
Repaired car . The service department repaired my Sons car that was in an accident. It looks fantastic would never know. Very impressed with the outstanding service