Macys Monroeville

Horrible delivery experience. We ordered a king bedset, and during the delivery, the hardware was incomplete and the bedframe lacked screws. The delivery men requested for an exchange and out of sheer laziness, they did not load back the pieces of the bedframe into the truck, but instead left it in our bedroom.

Service was fantastic, bought Versace Bright Blue. They gift wrapped it beautifully free of charge. 5 stars.

Dressing rooms cluttered with clothes that need to be put back on proper racks. Many areas in misses department not in order. Couldn't find size of item because items not all together. Very messy!!!

Expensive even with sales.
Very tight between racks and aisles to get through in a wheelchair.

Store is exploding with large amount of merchandise. Staff is overworked handling multple departments. Customers suffer. I prefer shopping in store instead of online. The hands on experience of shopping in the stores can't be beat.

The hands on shopping experience cannot be beat and neither can the sales at Macy s! Not to mention Barbara in the women s shoe department is the absolute sweetest human and so knowledge! She s so dedicated to customer service and it really shows

Great sales that day. Sheila in the men's department was really nice and helpful

I ordered online and my order came in early and it was better than what it looked like online!

Went in to buy a purse that was on sale and got an additional % off at check out. The staff found what i wanted promptly and accurately.

Friendly clerk's. Great coupons. Style concious merchandise.

Macy's is a mash-up of high-end and bargain basement items. Very disjointed concept in my opinion. The bottom floor in the rear reminds me of Value City department stores. Staff is helpful but not much for Big & Tall men. Most of those things have to be purchased online.

Attentive and helpful staff in the furniture department

Love Macy's! Great employees! Great selection of merch.

Hard to fine sales associates and woman's sizes aren't easy to find.

I like this Macy's location. Usually very neat, clean and organized. Can almost always find a deal on any of the items you are looking for. If you think they don't have it, check Last Act!

Great selection and good service - w even on Black Friday!!! Good job Macy's!!!

Store us rough. Also, my wife tried to have a different Macy's call this one to see if they had somethinf but they just wouldnt answer the phone. Employees just dont want to help with anything.

I love Macy! Just wish they would have more fashion for big girls. Big girls like to have fun too.

It's Christmas you would think they would have cashier's!!!

Friendly staff,nice clothes,but it was a little warm in there

Sales person at cosmetic was not anywhere. Had to wait 15 min till another sales person stepped in.

PLEASE put people on registers!!! Impossible to find someone to check you out!!!! So many empty registers...

Just a department store. Didn't do any shopping...went through it to get into the mall. Can't give an opinion on it

Its probably me, but i am confused about where to find things in this store. We were looking for bathing suits for 3 teen girls, varied sizes. Backstage didnt have much, so we went upstairs and were directed to a corner with lots of matronly suits. Not much selection for teens AND prices were $128 for a single piece, top OR bottom in styles they liked. NOT HAPPENING.

We found some $19 pieces finally, but very limited selection. Nothing for buxomy girl. Fitting room was closed so two with me were trying on over lightweight clothes. A cashier ultimately mentioned that there was an open fitting room at the opposite end. Success in two pieces for 1 girl and top for 2nd [previously got a skirt bottom at Gabes for $2.99!]

I generally appreciate the better quality of clothing in Macys but the prices are getting way ahead of my preference. The cashier was very helpful, and a second one gave us the discount of 30% without a coupon. I used my Macys card.

The store is clean, the staff was friendly this trip, but it would have been nice to be directed to a central fitting room 30 minutes earlier.

Still a beautiful store. Much more entertaining than shopping online.

Macy's is one of the best stores to shop at they have a large variety of inventory. Macy's carry the large variety of Nike clothes.

I NEVER shop here. On a whim I went in and looked around and came out with some super values! A 60$ shirt reduced to16$, a 40$ pair of slippers for 10$, a 50$ sweater for 20$. Very clean, everyone is masked. Great shopping experience.

Customers service was quick and precise. 4 stars because there is always room to improve.

The plus size section is in the farthest corner of the store and there's no fitting room close by. The selection of clothes is terrible for plus size women

None of the coupon 's were valid on anything. Sent to me in the mail.

No sales help a ailable and sale items not in stock

Couldn't find anything we were looking for and No one ever offered to help us. 2 stars is for the store being clean.

It's a nice macys. Haven't been since they opened up the Backstage but liked it before.

Really good service. There was this one lady who rung us up 10 minutes past closing, after she was ready to leave. She was nothing but nice still, and even gave us a 20 percent off coupon. The whole time I was thinking "if clothing stores had tip jars..." honestly the service was that good.

It's not fair to be judged for being thrives we were followed around the store when we were simply pricing

Needed more staff to accommodate the season but still a fabulous store

Small Macy's. Perfect for last minute or quick shopping items. For day long shopping trips, you'll need a bigger Macy's with a larger selection of items.

Can be confusing to shop if your not familiar with the place

412. Clean cut grown man. Going on fro. Hair. Thank Macy's

Small purchase at Macy's store in Monroeville. Discounts were 20 to 70 percent!!