Luxury Stays Queenstown

Luxury Stays Queenstown is a holiday home accommodation provider in Queenstown, New Zealand, offering handpicked villas, apartments, and holiday homes for short-term stays. The company manages the entire guest experience including bookings, communication, and turnover, while also providing property management services for homeowners and owning its own cleaning and linen operations. They have been operating for over a decade, starting in 2013 with a focus on cleaning high-end homes before expanding to full property management and short-term rentals.

The business operates 65 hand-picked homes across Queenstown, ranging from 3 to 5 bedrooms and accommodating up to 10 guests. Pricing for their featured villas ranges from NZ$850 per night for Alpine Edge to NZ$1,740 per night for Solara House. They emphasize that booking direct provides the best availability and pricing with no platform fees, and they offer a collection of curated stays including Family, Winter, Romance, and Golf themed options.

Guests can contact the business via the phone number 64 21 644 920 or through their website's contact options. The company states they have a team available 24/7 for support both before and during the stay to ensure requests are handled promptly. They also encourage guests to message them directly if their specific question is not covered in the provided FAQs.

According to the Trustburn listing, the business holds a rating of 1 out of 5 based on a single review posted on July 24, 2024. This reviewer noted that the service did not meet expectations and felt the experience was not worth the hype. While this is the only review currently available on the platform, the business's own website references over 6,600 Airbnb reviews to support their reputation.

The company differentiates itself by managing all aspects of property care under a single point of contact, including hosting guests and offering property management services. They own their own commercial laundry facility to maintain complete control over linen quality, a feature they opened to other accommodation operators in 2024. Their approach focuses on providing hotel-style comforts and personalized service within a home environment.

The booking process involves selecting dates and guests on their website, where they offer exclusive offers and best rates only available when booking direct. Guests can browse collections such as Family, Winter, Romance, or Golf to find a home that suits their specific requirements. The company aims to deliver a seamless experience from the initial booking through to the end of the stay.

For property owners, Luxury Stays Queenstown offers comprehensive marketing, sales, and property management services. They handle full Airbnb listing and rental management, treating the owner's holiday home investment with significant attention to detail. This service allows homeowners to have their property managed professionally while they enjoy their time away.

The business serves the Queenstown region in New Zealand, with specific drives recommended for guests including Bannockburn, Clyde, and routes from Bannockburn to Kinloch. They also highlight local dining spots and activities, such as visiting the Sluicings walking track or enjoying wine tastings in the Bannockburn wine scene. These local insights are part of their commitment to providing local knowledge at guests' fingertips.

The company states they have over 15 years of experience in luxury accommodation and property management, having started their journey in 2013. They built their own commercial laundry in 2024 to ensure high standards of linen quality. Their team grew quickly during the post-COVID recovery period between 2022 and 2023, establishing offshore support teams and embracing new technology while maintaining personal touches.

The business explicitly states that every request is important and they go above and beyond to meet client needs, summarizing their philosophy as 'no request too hard.' They aim to make guests feel genuinely cared for by preparing homes to the highest standard with beautiful beds and quality bathroom amenities. Their goal is to help guests reclaim a little of what gets lost in the rush of travel.

The company offers a variety of themed collections to help guests choose the right kind of stay, including options for families, winter sports enthusiasts, romantic getaways, and golfers. They also provide curated guides on local drives, dining spots, and activities, such as the four drives worth taking from Bannockburn to Kinloch. These features are designed to enhance the guest experience beyond just providing a place to sleep.

The business emphasizes that their homes are prepared to the highest standard, featuring luxury linen and premium amenities. They ensure that every home arrives fully prepared with beautifully made beds and quality bathroom amenities, leaving nothing to chance. This attention to detail is part of their broader commitment to providing a home-away-from-home experience combined with hotel luxuries.

You can reach Luxury Stays Queenstown by phone at 64 21 644 920.

The official website of Luxury Stays Queenstown is luxurystaysqt.com.