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Average ratingGreat
4.4/ 5

Based on 385 reviews

560%
421%
310%
23%
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What reviewers say about Lojas Renner

Generated with AI from 385 reviews on Trustburn · updated 33 days ago

Customers generally speak positively about Lojas Renner, with 83% of the 385 reviews rated 4 or 5 stars. In the cross-section of reviews shown, positive feedback highlights the wide variety of styles available, while mixed feedback notes inconsistent product quality, such as fabrics described as fine or paper-like with discoloration, and occasional gaps where complete collections are missing from stores.
What does Lojas Renner do?

Lojas Renner is an online retailer where customers can buy women's, men's, and children's clothing, perfumes, shoes, and accessories, with installment payment options and the ability to pick up orders at a store of their choice. Most reviews are positive, reflecting the company's overall 4.4 out of 5 average rating across 385 reviews. The description highlights its broad product range across fashion and accessories categories.

What are the most common complaints about Lojas Renner?

Based on the critical reviewers, the most common complaints are about poor customer service, such as being hung up on by a Porto Alegre phone operator with no resolution provided, along with limited plus-size clothing availability and general dissatisfaction with product quality and value.

AI-generated from reviews on this page. Verify anything important with the company directly.

MartaZulema llanos
Reviews 1

SAO 20 YEARS I HAVE RENNER CARD, NEVER HAS DELAYED PAYMENTS, NOW WITH THE CORONA PROBLEM, PEOPLE CANNOT MAKE PAYMENTS, AS I HAVE NO CREDIT CARD, AND MY PAYMENTS ARE IN SIGHT, WHEN THEY ARE OPEN TO LESS A WINDOW FOR NOIS CAN PAY? I AM IN RIO GRANDE RS.Thanks !!

Fabio Tissot
Reviews 1

Excellent store. It has just about everything you need for the whole family. From clothing to perfumery. Fair price. Payment conditions facilitated. Good service. Sellers with business knowledge. Lots of news. Always bringing the best in the industry. Super recommend it to everyone.

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About Lojas Renner

Compre Online Roupas Femininas, Masculinas, Infantis, Perfumes, Sapatos e Acessórios com pagamento parcelado. Se quiser retire seu pedido na loja de sua preferência.

Lojas Renner is a Brazilian fashion retail company that offers a wide range of clothing, accessories, and beauty products for men, women, and children. With its headquarters in Porto Alegre, the company has been in operation since 1965 and has grown to become one of the largest fashion retailers in Brazil.

The company's online store provides customers with an easy-to-use platform where they can shop for their favorite items from the comfort of their homes. The website is user-friendly and allows customers to browse through different categories such as women's clothing, men's clothing, children's clothing, shoes, accessories, perfumes and more.

One of the unique features of Lojas Renner is its payment options. Customers can choose to pay for their purchases using various methods such as credit cards or installment payments. This makes it easier for customers to manage their finances while still enjoying quality products from the store.

In addition to online shopping options, Lojas Renner also offers customers the option to pick up their orders at any preferred store location. This feature ensures that customers have access to their purchases quickly without having to wait for delivery.

Lojas Renner prides itself on providing high-quality products at affordable prices. The company sources its products from reputable suppliers who adhere strictly to ethical standards in production processes. This ensures that all items sold by Lojas Renner are not only fashionable but also sustainable.

The company has a strong commitment towards sustainability which is evident through its various initiatives aimed at reducing waste and promoting eco-friendly practices within its operations. For instance, Lojas Renner launched a recycling program where customers can bring used clothes or textiles into any store location for recycling purposes.

Lojas Renner also supports local communities through various social responsibility programs aimed at improving education and healthcare services among others. These initiatives demonstrate the company's dedication towards making a positive impact on society beyond just selling fashionable clothes.

In conclusion, Lojas Renner is an excellent choice for anyone looking for quality fashion items at affordable prices with convenient payment options available both online or offline shopping experience with pickup option available too! With its commitment towards sustainability and social responsibility programs aimed at improving local communities' lives - this brand stands out among other competitors!

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Retail