I’m really disappointed with Tire Discounters. They failed to address the actual issue my dad needed, which is unacceptable. To make matters worse, they didn’t even provide a receipt or printout detailing the work performed. We won’t be returning and wouldn’t recommend this place to anyone.
What reviewers say about Tire Discounters
What does Tire Discounters do?
Tire Discounters provides automotive services including tire installation, nail repairs, oil changes, brake service, and vehicle diagnostics.
Are there any complaints about Tire Discounters?
The critical reviewers wrote that they experienced issues such as incorrect tire mounting, missed repairs, failure to reset indicators, missing receipts, and being misled about discounts and diagnoses.
AI-generated from reviews on this page. Verify anything important with the company directly.
Joe got the job done quickly, but I’m ready to walk away from these $100 oil changes. It feels like the price creeps up every single time with hidden fees. They advertise it for $74.95, but then tack on a $33 labor charge. I’m going to shop around for a better deal, though if this is the standard rate for Tire Discounters in our area, I might have to stick with them.
I left my car at Tire Discounters in BC to get a nail fixed in my tire. While I was out, I realized I’d accidentally dropped six hundred dollars in cash from my pocket. It was a huge relief to find out the staff had found the money and kept it safe for me. Their honesty, combined with their friendly and professional service, made this a truly outstanding experience.
I’m pretty disappointed with my recent $141.24 service at Tire Discounters. They completely forgot to reset the oil life indicator and didn’t even top off the windshield washer fluid. To make matters worse, my tire pressures were left at 35, 35, 35, and 28. Now I’m worried about what else they skipped—I’m checking the skid plate tomorrow to make sure all the bolts are properly installed.
Scheduled a tire installation at Tire Discounters and was impressed by their efficiency. They stuck to our appointment time, estimated a three-hour wait, but finished the job in just ninety minutes. Thanks for the quick and quality service!
Judy R really knows her stuff. I’m totally satisfied with the experience at this Deli. The service was spot on and exceeded my expectations.
Wow, the staff at Tire Discounters really went above and beyond! I needed new tires for my truck and they had exactly what I needed in stock. On top of that, they squeezed me in for an alignment on the very same day. It was a hassle-free experience thanks to their great service.
I’ve been a loyal customer at this Tire Discounters location for years, but my recent brake service completely ruined that relationship. Back in August, I dropped off my car for repairs totaling over $1,000. When I picked it up, I specifically asked if all my discounts—including my vet status and a coupon—were applied, and I was confidently told “yes.” It wasn’t until I reviewed the bill later that I realized I was lied to. The only discounts I received were for an oil change and customer satisfaction. I missed out on the 10% vet discount (which would have saved over $100) and likely the $50-$100 brake service coupon that was running at the time. I’ll be taking my business elsewhere and advising others to triple-check their final bills here.
I brought my car to Tire Discounters on a Saturday afternoon after hitting three nails, which was really stressful since I had totaled my other vehicle recently and my husband was away. Xavier went above and beyond to install a new tire for me quickly. The entire team was incredibly welcoming and supportive during a tough time. Special shoutout to Hayley and Cat for being so kind and helpful!
I couldn't be happier with the service I received at Tire Discounters! Josh Harkleroad, the General Manager, really went above and beyond when working on my 2017 Mazda 6. He saved me more than $1,500 by correctly diagnosing that I didn't need the new struts and brake job that the local dealership was pushing. His expertise and honesty are hard to beat—highly recommend!
I’m still fuming about the dishonesty from Erik C. Brad at Tire Discounters. He confidently told me my car needed a new head gasket and that the repair would cost thousands. I decided to get a second opinion, and his diagnosis wasn’t even correct. I paid good money for misinformation, so don’t expect full transparency from this deli-style tire shop.
I’ve been a loyal customer at this Tire Discounters in the US for years now. It’s the team’s expertise and their genuine eagerness to do more than just meet expectations that keeps me coming back.
Lawrence J. was impressed by the team at Tire Discounters. He praised their prompt service and clear, upfront pricing with no hidden fees.
Mike and the team at Tire Discounters really delivered exceptional service. They went out of their way to ensure my maintenance visit was a top-tier experience. Five stars!
Big thanks to Chris and Tyler at Tire Discounters for stepping up with outstanding support. It really meant a lot to get such reliable assistance right when I needed it most. Highly recommend!
Shannon B. Five stars for excellent service! I stopped by Tire Discounters just before closing with a flat, and they fixed it quickly without any cost. The staff at the front desk were polite and helpful to everyone in the shop. I’ll definitely be returning for future needs.
The team at Tire Discounters in the US really knows how to make you feel like part of the family. Their customer service is top-notch, and they did an excellent job. Highly recommended!
Tyler, the general manager at this Deli, is incredibly approachable and makes you feel welcome. He has a genuinely friendly demeanor that really stands out.
I have trusted Tire Discounters for all my tire needs and oil changes for years. The team there is fantastic and consistently delivers excellent service.
Kevin is the best at Tire Discounters! He always does a fantastic job on my FJ. Booking an appointment is super easy, and I really appreciate that he keeps me in the loop about any service my vehicle needs. He’s the guy I always go to when I need work done.
I regularly drive about 40 minutes one way from Cory to this Tire Discounters location, and I keep coming back because the service has been outstanding. In the four years I’ve been bringing all three of my vehicles here, I’ve never been disappointed. Kevin Balbier is incredibly knowledgeable, and I trust him completely with any car. Plus, manager Tyler Hicks keeps the shop neat and professional. It’s definitely worth the trip.
My experience at Tire Discounters was fantastic. The staff were incredibly friendly and eager to assist. I was genuinely impressed by how fast they got everything done—it was one of the quickest visits I’ve ever had. I’ll definitely be coming back!
The team at Tire Discounters in the US really went above and beyond for our van. They handled everything quickly and even flagged additional safety concerns that needed attention, which we truly appreciated. Because of that excellent service, we’ve decided to bring all our vehicles here in the future. Thanks to everyone involved!
Five stars for the stellar service at this Tire Discounters location. Steven really embodies the brand’s values—his professionalism and courtesy made a great impression.
Nick R. Tyler has serviced several of my vehicles, along with a couple for my father, and the quality of work is outstanding. You can truly rely on them; they are dependable and always honor their commitments.
Struggled for two days just to book a slot for September 23rd through the online system, and even after that, I received no confirmation via email, text, or phone. It’s a shame that such a basic communication failure from Tire Discounters cost them a loyal customer.
The team at Tire Discounters really went above and beyond. Super friendly faces made the experience a pleasure, and the customer service was top-notch. Definitely five stars for their hospitality!
I highly recommend John Adams Tire Discounters, especially Tyler Fauscette. He is the mechanic I trust the most. Tyler proves to be both honest and dependable every time.
Jamey JTyler F. is always great to work with. Rating: 5.0 out of 5.0
If you’re looking for a reliable spot for your vehicle, I highly recommend checking this place out. The showroom is spotless and well-lit, creating a pleasant atmosphere. James, in particular, went above and beyond to be helpful and welcoming. I’ve already decided to make this my go-to spot for future car needs.
I was impressed by the complimentary brake inspection at Tire Discounters. When the team couldn't pinpoint the exact part my vehicle required, Joel gave me straightforward advice. Instead of guessing, he recommended I go to the dealership for the front brakes and even drafted a clear list of what I needed to tell their technicians. It was a refreshingly honest approach. Thanks, Tire Discounters—I’ll certainly be returning.
Stopped by Tire Discounters in the US on a Monday morning, and they were incredibly efficient. They handled the tire rotation, balancing, and alignment much faster than I expected. Definitely a top-notch experience at this spot.
Tracey S. Just a heads up—I had a truly awful experience at the Tire Discounters branch in Hermitage, TN. I’m posting my review today, and I really hope that location can handle the fallout from this negative feedback.
Popped into Tire Discounters in the US and was served incredibly fast—my visit took just 48 minutes. The team handled two new tires and honestly gave me a heads-up on maintenance issues that needed attention soon. Way more attentive than what I’d expect from a big box place like Walmart. Highly recommend giving them a try!
I returned to Tire Discounters after discovering a flat tire on my AWD vehicle. It had been two years since I bought the tires there, and Jaace identified the issue as a nail lodged in the inner shoulder. They honored my warranty and provided a pro-rated price for the replacement tire. Luckily, the remaining tires still had plenty of tread, so I only needed one new one. Dezam was also wonderful to work with throughout the process.
I gave Tire Discounters five stars after a recent experience that really put their customer service to the test. I took my car in for a free tire rotation and later attempted to swap out the front brakes and rotors myself, only to find the driver’s side wheel wouldn’t budge. I brought it back to the store, and manager Steve immediately got me right in. It turned out rust on the wheel hubs was causing the issue, and the problem was resolved at no extra charge. What really impressed me was that they didn’t make excuses or try to charge me for a mistake they didn’t make—they just owned the service. I currently have four cars with tires from them, and I’ve decided to bring my final vehicle in next year specifically because I know I can count on Steve and his team to handle any issues professionally and promptly.
Sieg really knows how to provide great service! I’m genuinely impressed with Tire Discounters. I stopped by to get a tire patched and was pleasantly surprised by how fast the process was. I was in and out quickly, which made the whole experience seamless. Highly recommended!
Had a fantastic experience at the Tire Discounters in Westport. Ryan was incredibly helpful and took the time to not only rotate my tires but also check if an alignment was needed. Their service was so accommodating that I’m definitely planning to return for my next set of tires. I’ll be recommending this location to all my friends!
Hometown Tire Discounters came through for Rock Drill Sales with outstanding support. They provided rapid assistance that got us back on the road quickly and efficiently. Their tires are high-quality, and the prices were quite fair. We were impressed by their prompt and professional service. We will certainly recommend Hometown Tire Discounters to anyone looking for dependable tire solutions. Thanks!
I wouldn't recommend this Tire Discounters location. While the actual service was okay, the experience was ruined by a staff member who was completely unprofessional. He wasn't even in uniform, just wearing a tank top, and his body was pressed against my seat, which felt really gross. To make matters worse, I heard him tell his manager, "I don't get paid enough to care," while right there in the building. That lack of attitude sealed it for me—I'm definitely not coming back.
I have to give another shout-out to the team at Hometown Tire. I called in today to get some tires for my truck quickly, and once again, they delivered. Big thanks to Brad for helping me out. This crew never fails to impress!
Tire Discounters in the US truly delivers exceptional service. The team is top-notch, and I’ve never experienced anything better anywhere else. Five stars!
I was really impressed by the courteous and friendly service at Tire Discounters. The team delivers quality work, which truly inspires confidence in their expertise.
Had a bad experience at Tire Discounters on Sharon Road. They scuffed my rim and refused to take responsibility for the damage. It’s frustrating because I’ve never had this problem with my previous tire shop, so this will definitely be my last visit.
Had a great experience at Tire Discounters. The team was friendly and helpful. They noticed an issue with my vehicle and took care of it right away.
I’m extremely dissatisfied with my recent visit to Tire Discounters in the US. I brought my car in specifically for tire service, and the experience was a disaster. The manager seems to have no control over the staff, allowing a chaotic environment where careless behavior goes unchecked. They not only scratched my rim but also rolled down my back window despite clear signs that it was stuck and couldn't go down. I still can’t figure out why the window needed to be down to change the tires. The employee handling the lift wasn't careful at all, nearly damaging my car while moving it onto the rack. It’s obvious they don’t treat your vehicles with respect. To make matters worse, nobody even apologized for the damage. They just tossed my keys at me while a staff member named Dan was standing right there. I had high hopes for this place, but the lack of pride in their work has left me very disappointed. They should definitely compensate me for the rim damage since it was in perfect condition when I arrived.
I had a terrible experience at Tire Discounters. I spent $1,122 on four calipers that took an hour and a half to install, and another $159 to bleed the system. I had already spent $1,172 on four tires before discovering that one of the new calipers was defective, yet they refuse to refund the cost for the bad part. To add insult to injury, I looked up the same four calipers on Google at AutoZone and found them for just $390 for the set.
I’ve visited this Tire Discounters location numerous times and the service has always been top-notch. The quality of work is consistently excellent, which is why I’ve made them my go-to spot and haven’t looked anywhere else.
Sue was fantastic! She got my tire back on the rim super quickly. I was even more impressed when Tom waived the charge completely. Highly recommend this Deli location for fast, friendly service!
Giving this place a zero out of five is generous. I visited for a tire pressure sensor issue on my truck, and they used some kind of laser that seemed to cause the truck to cut out. When I returned to address it, the manager was incredibly snobby and denied that anything was done to my vehicle. Even though I saw footage on the camera showing the work, he just threw a quote in my face and refused to help. Truly unprofessional.
Stumbled into this Tire Discounters in Delaware while visiting from out of state and had a fantastic experience. We were stuck with four dead tires and needed immediate help. The team at the Deli location was incredibly accommodating, fitting us in right away to replace all four tires. They handled the balancing and alignment with great care and offered a very reasonable price. It truly felt like they saved our vacation! Everyone was respectful, professional, and made the whole process smooth and stress-free. Highly recommend them for anyone needing reliable tire service on the go.
Jean T is truly a gem at the Tire Discounters deli. She consistently delivers excellent service and her work is always top-notch.
I had a terrible time at this Tire Discounters location. It feels like they are overcharging customers for their services. I definitely won’t be coming back here again.
Tire Discounters has really taken a nosedive. I used to be proud to recommend this spot, but with the constant turnover in management, it’s been nothing but headaches ever since. My last trip sealed the deal. I had an appointment for an oil change and tire rotation—though let’s be honest, they forgot the rotation last time too. I gave them plenty of time, but the car sat there unnoticed. I actually had to go ask for my keys back because of the endless wait, and the staff didn’t even acknowledge me. It’s convenient, sure, but I’m done. I’ll be driving all the way to the Georgesville Rd. branch from now on.
Finding genuine customer service in 2024 feels like searching for a needle in a haystack, but Huddle Tire Discounters in Logan, Ohio, is proving to be a refreshing exception. My wife and I recently visited for a complete brake overhaul—new front and rear pads, fluid flush, and four Michelin tires with road hazard coverage. The pricing was fair, and the service quality was outstanding. Amber, the manager, provided a clear estimate beforehand. When the final bill showed a slight discrepancy because they upgraded us to heavy-duty brake pads instead of the standard ones quoted, he didn't just explain the reason; he waived the extra cost so we paid exactly what was originally promised. He also walked us through a Synchrony Bank card option for interest-free payments for six months plus a $100 rebate, all delivered with a warm, friendly demeanor. The work was completed quickly and thoroughly. We’ve definitely found our go-to spot for automotive care in Logan. Kudos to Amber and the entire team!
I purchased four new tires from Tire Discounters last year, but the balancing and installation work wasn’t done correctly. One of the tires has already worn out almost completely after just a year, which points to a clear issue with the initial service. When I brought this to their attention, they demanded extra payment to fix the problem they caused in the first place.
I bought a set of Cooper tires from Tire Discounters back in June, but the experience left me wanting more. The attention to detail was surprisingly lacking. After the work was done, I noticed that two lug nuts were missing on the passenger side. On top of that, since I was getting an oil change at the same time, I spotted that the oil cap hadn’t been screwed back on properly. For a business with this many reviews, these small oversights really stand out.
Tim delivered excellent service at this Tire Discounters location. He was professional and really went the extra mile to assist me. I will definitely be returning for future needs.
I had a fantastic experience with Tire Discounters. Their team was incredibly helpful and managed to track down a tricky tire issue that other shops couldn't solve. Definitely recommend this place!
I had a fantastic experience at this Deli! The service was exceptional and the wait was incredibly short. Tim was a real pro and made the whole process smooth. I was in and out faster than I expected, especially considering the great prices. Highly recommended for anyone looking for quick, quality service.
I’ve been to this Tire Discounters location twice now for flat tires, and the staff has been incredibly friendly and efficient both times. They handled a small issue I had quickly and saved me from a stressful situation. If you need reliable service in a deli restaurant setting or just need tire help, these guys are amazing! Highly recommend!
Disappointed with Tire Discounters in the US. They didn't honor their lifetime free tire rotation policy, even though I bought the tires from them and still own the car.
I stopped by Tire Discounters during a cross-country road trip after my dashboard light warned of low tire pressure. The team took the time to inspect the vehicle thoroughly and quickly identified the source of the slow leak. They repaired it at a reasonable price, and the service was outstanding. I really appreciated their professionalism and efficiency!
Micaela, Amber, Matt, and Connie really went above and beyond. If you are looking for top-tier service in Logan, this is the place to go.
Tire Discounters really knows how to treat customers. I was impressed by the great service, the reasonable prices, and even the quality of the coffee. A solid five-star experience!
If there was a score below one star, that’s exactly what I’d give. My folks dropped their van off at Tire Discounters for a standard 5000-mile rotation and balance. Before the service, the vehicle tracked perfectly fine. They assured my dad that everything was checked out and good to go. Yet, on the drive home, the van pulled so aggressively to one side that it wasn’t even safe to steer. He had to return immediately, and the verdict was that the alignment was “way out.” They still hit him for $120 (which they claim was a discount, despite the work being done at their own shop). It was safe on arrival and unsafe on departure. I’ll be making sure no friend or relative falls for these dishonest practices.
I had a tight schedule when my car gave out, but Reece LAngel and James at Tire Discounters were incredibly helpful. They fixed my issue quickly so I could get back on the road without delay. Their friendly attitude and efficient service made the whole experience great. Thanks for the help!
Cliff B. I dropped off my vehicle for a flat tire fix and a rotation. Since the tire couldn’t be patched, they had to order a replacement. They managed to squeeze me in the very next day, and I was back on the road in under an hour. It was refreshing to see the whole team working hard, including the store manager. He wasn’t just supervising from a distance; he was out there rolling up his sleeves, moving cars or changing tires, whatever it took to keep the shop running smoothly. Really appreciated that hands-on attitude!
I visited Tire Discounters for a slow leak repair on both a car tire and a lawn mower tire, and the experience was excellent. Tom provided great customer service without any high-pressure sales tactics. He clearly explained the issue and fixed both tires efficiently. I highly recommend this shop.
Tire Discounters in the US delivered exactly what they promised. Melissa and her crew had four new tires on our rims and the vehicle ready to go in less than two hours. I’ve used their service for my truck on a few occasions now, and the staff consistently provides professional, efficient service.
Disappointing experience with misleading pricing and sloppy service at Tire Discounters. They called beforehand to say my first tire choice was out of stock, so I switched to a backup. Then, on the day of the appointment, they claimed they ordered the wrong size initially but said it was fixed. The pricing for tires, road hazard coverage, and credit card discounts was given to me that morning. However, when I came to pick up my car, the road hazard fee had increased, and they argued I didn’t qualify for the credit card discount because my total spending was lower than expected. I just paid to get it over with, but the neglect continued. They forgot to remove the plastic seat covers and paper floor mats. Even worse, when I started the car, the low tire pressure light came on because they hadn’t properly inflated the tires. I had to drive back to their bay just to have them fill the tires to the correct pressure. They gave me a coupon for a free oil change, but I doubt I’ll be returning for any other services.
I brought my F150 to Tire Discounters for an oil change at 8:00 AM. When I called at 2:00 PM to check on the status, they said the truck was on the rack but the job still wasn’t finished. There was a real lack of follow-up and poor communication from the staff. I’m pretty disappointed with the service.
Five stars for Tire Discounters in the US. The staff was incredibly friendly and the service was top-notch. Dealing with them was a breeze and the whole experience felt very easy. Highly recommend!
One star. Calling ahead for a reservation at this deli feels pointless because they can barely keep to the schedule. I had to wait an hour past my booking time on the second visit, despite being told they’d get to me “in about an hour.” To make matters worse, I’m still dealing with issues from a service I paid for three weeks ago.
I brought my car to Tire Discounters for new tires on July 31st. My drop-off experience with Tim was off to a rough start; he seemed rather rude, though I figured it was just the early morning rush. They called me a few hours later to say the job was done. I drove back to work at a modest 35 mph and everything felt normal, but on my commute home on the interstate, my tire light popped on and I felt like I was getting a flat. Panicking, I called the store and got Tim on the line again. He was dismissive and rude once more. I asked if I could bring it to a different location since I was closer, and he agreed, but when I asked if they would cover the flat, he said probably not because I didn’t have the warranty. After hanging up, I headed to the Hilliard Rome Rd location, and the staff there were fantastic. Honestly, avoid this specific store and ask for anyone but Tim. It was a terrible experience, and I won’t be coming back.
I’m extremely disappointed with my recent experience at Tire Discounters. I dropped off my vehicle for new tires and an alignment, and it stayed overnight due to a parts delay, which was understandable. However, the handling of the car afterward was sloppy. I sent my dad to pick up the keys and handle the payment while I was still at work. When I finally arrived after hours to collect my car, I found the windows left down despite having been raining for the last couple of hours. This left my $800 aftermarket tuner exposed and at risk. To make matters worse, the car started misfiring immediately as I drove away from the parking lot, even though it was running perfectly fine before service. For the lack of care shown toward my vehicle, I am thoroughly unsatisfied.
Steve was incredibly knowledgeable about my tire pressure sensor and took the time to answer all my questions. This was my second visit to Tire Discounters, and the experience was just as positive as the first. The staff truly went above and beyond to assist me. I really appreciate the personal touch!
I bought tires on July 31st at the Mill Run Tire Discounters and ran into trouble just four hours later when my tire light turned on and the car started feeling like it had a flat. I rushed back to the shop, and David and Joel stepped up to help. Even though it was nearing closing time, they removed the front wheels and discovered a bent rim—something my original purchase location hadn't mentioned to me—along with a balance issue. I’m incredibly grateful for their patience with both my daughter and me; they truly went above and beyond. You’ve earned a customer for life!
Tire Discounters delivered a genuinely professional experience with a strong focus on customer satisfaction. The staff clearly knew their stuff and made sure I felt taken care of. Highly recommend for their expertise and attention to detail.
I’m still on board with Tire Discounters in the US. Got a ride from them to work when it started pouring. Kind and helpful team.
When our water recovery vehicle in Cincinnati had a critical tire failure during our Lake Cumberland training, Tire Discounters stepped up and saved the day. The staff, especially Dalton, Allen, Curt, and Donnie, went above and beyond, working through the heat and after hours to get us back on the road safely. We are incredibly grateful for their quick diagnosis and dedication to getting our essential team vehicle back in service. Five stars for a job well done!
Beth H. Tim, the new manager at Tire Discounters, really stepped up with exceptional customer service. She took the time to listen to our concerns about the tire sensor and worked hard to get it resolved for us. Her clear communication and willingness to go above and beyond made a huge difference. We truly appreciate the effort she put into making this right!
Stopped by Tire Discounters to drop off my car for some new tires, and they surprised me by getting the job done on the spot instead of making me wait an hour. Truly impressed with the quick service! I’ll definitely be coming back for my future auto needs.
Lee W. This happened again! Last year I complained about the long wait times and mentioned it was nearly a deal breaker. I’ve been a loyal customer for over 20 years, owning multiple vehicles, and just bought my last set of tires from you. With that purchase came an oil change appointment. I arrived at 10 AM and was told to expect a wait of over an hour. You can keep the oil change and any future business I might have had with you. The wait is over.
I stopped by Tire Discounters in the US for a quick tire patch, and the experience was fantastic. Even though the shop was bustling with customers, they managed to squeeze me in and had the job done in about an hour. Big thanks to Josie S for the excellent service!
Jesse Garven was outstanding. Amber’s crew really knows their stuff when it comes to tires. Definitely the place to go if you need reliable service and top-notch assistance with all your tire needs.
Spent 2.5 hours at Tire Discounters for a simple oil change, rotation, and balance. It was frustrating to watch them prioritize other customers who arrived after me, especially since the shop seemed understaffed with just two employees handling everything. I ended up leaving early once I realized they were only doing the oil change and not the other services I needed. Not a great experience.
I left a bad taste in my mouth after my visit to Tire Discounters. Matt L. Brad misled me, convincing me that I urgently needed new brakes when I clearly did not. I feel like I was taken advantage of during this transaction.
We stumbled upon Tire Discounters while on a road trip after getting a nail in our tire. They were just minutes from closing, but the team still made us a priority. Despite being seven hours from home and feeling a bit stressed about the flat, their courteous service and genuine concern for our safety put us at ease. They fixed everything quickly, so if you are in the area, this is the place to go.
I’ve had good experiences with Tire Discounters in the past, so this visit was a letdown. It feels like we got a completely new team this time. I was annoyed to be told I’d have to drive back into the shop just to schedule the installation and drop off a deposit for the tires. To make matters worse, they mounted my white-letter tires incorrectly—the white stripes were facing inward instead of out. When I flagged this while the truck was on the alignment lift, I was told I’d need to make another trip on a different day to get it fixed. Not exactly the service I expected.
One-star review for the Tire Discounters location on East Main Street in Hendersonville. My experience was far from ideal. They couldn't find my appointment record despite my confirmation calls, suggesting a disorganized system. The staff seemed short on numbers and lacked proper customer service training. I was also surprised by the lack of a clear cost estimate before the work began. After waiting over three hours for just four tires and an oil change, I had to ask multiple times to keep a spare tire, yet I received no apology for the delay or the extra effort. There was a distinct absence of leadership and urgency from the team. Unless management drastically improves their service and operations, I won't be returning.
Five stars for Terry and the team! Chris and his staff were incredibly accommodating, ensuring our request to have business tools removed before the work was finished. They also stuck to the promised timeline for the repairs. Great customer service!
I popped into Tire Discounters after my dashboard light flashed for a low tire. Jacob was fantastic—he quickly found the nail and checked if I had warranty coverage. Since I did, he sent me to the original retailer to get a replacement free of charge, but he also took the time to inflate my current tire so I could drive off safely. Really appreciated the helpful service!
I dropped by Tire Discounters in a pinch for an emergency battery replacement, oil change, and tire rotation, and they handled everything without me needing an appointment. The service was smooth and efficient—exactly what I needed when I least expected it.
I’m pretty disappointed with Tire Discounters. I had a scheduled 9:00 AM oil change appointment, but my car didn’t even get pulled into the shop until 11:00 AM. I was happy to wait since I’d planned ahead, but then I got a call at noon saying brakes were also needed. I agreed to the extra service, expecting a timely turnaround. However, when I arrived at 4:15 PM to pick up the vehicle, I was told it would still be another hour! It makes you wonder what the point of booking a specific time slot is if they don’t manage the workflow efficiently.
I had a terrible experience at this Tire Discounters location. One of their staff members accidentally backed into another customer’s car while I was waiting, and then the management dragged their feet on arranging for the damage to be repaired. It feels like they aren’t qualified to even run a service center.
Tire Discounters has been a reliable partner for all our vehicles. The service quality is consistently excellent.
Renee Peck consistently provides great service. I appreciated the road hazard warranty, which was straightforward to use since I didn't actually have a hazard.
Julie is always there and she provides excellent service at Tire Discounters.
I’ve brought my vehicle to Tire Discounters twice, and both times it was sent back for the same reason: they didn’t fix the issue correctly the first time. On the second visit, they completely missed a service I specifically mentioned was needed. Even worse, they missed a crucial repair the first time, which left my car out of commission longer than it should have been. I suspect this location is understaffed and overwhelmed. While that kind of chaos is understandable, handing over a car without properly diagnosing or repairing the problem is not. Given the experience, I doubt I’ll be returning to this specific location.
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