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Larchmont Bicycle

4.3· 10 reviews
Average ratingGreat
4.3/ 5

Based on 10 reviews

580%
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Sol Alvarez
Reviews 1

They did a good job of replacing my tires, but I noticed both of my tire valve caps for my bicycle were missing when I got home. Couldn't return to the store for them cause it closed due to business hours. Had to buy new ones at autozone cause I didn't wanna miss my planned biycle ride. Please do pay attention to your biycle after its repaired.

(This occurred on 7/12/20)

Jen C
Reviews 1

I called to see if I could get on a waitlist for a bike. I know there s a national bike shortage and it s almost impossible to get a bike until 2021 but I took a chance as I m in Larchmont often and I remembered the shop.

Andrew was a joy to work with. I told him over the phone what I was looking for and he happened to have 2 bikes in my size in stock. I came over and he made me test each bike to ensure I was comfortable, helped me choose one, made sure it was the perfect fit and he even helped set up my bike rack. They do free tuneups for the life of the bike. While I was there several people dropped off their bikes and he said they would be ready on the same day. It s a tiny little bike shop but run by the friendliest people. It s not that close to where I live but well worth the drive. In contrast, I had terrible experience with Danny s in Scarsdale where I was treated very poorly by a young woman who didn t even size/fit the bike to me and basically told me to adjust it myself if I had an Allen wrench, didn t offer to put a kickstand on it and didn t ask if I needed help loading it into the car. When I look at the service I received at 10538 bicycles compared to Danny s, I know where I m going to go from now on. People say buy the shop, not the bike so I m only going to 10538 from now on.

Joseph Beirne
Reviews 1

Joelle and Andrew are friendly, honest, and great. I bought my bike from here and will continue to come back from service, as they give good, honest prices, and both have great personalities. They, along with every other bike shop right now, are very busy take that into consideration and be friendly, you ll have an amazing experience here. Thank you again!!!

Gabe Kravath
Reviews 1

After having a pleasant experience getting a tire fixed. I asked about a brake replacement on another bike I have. I was told no problem they could fix it, bring it in next week. So I fixed the flat on the bike and rode it over there with no brakes mind you several miles only to be told they could not take my bike. Are you serious! Several miles on a 90 degree day you told me to bring it and now you can't take it wow, bring it back next week and maybe. He said maybe, I had to ride it back home with no brakes and find another shop. Go to Millers folks the people are just as nice and actually need your business.

Pete Carrillo
Reviews 1

What a great neighborhood bike shop, amazing customer service. I stopped by yesterday to get an idea of what it might cost to get a tune-up on my bike. The brakes definitely needed work, from the cables to maybe the pads, and the gears were dirty and needed to be lubricated, wasn't sure what else. The last time I had it serviced was 2 years ago, at Miller's in Mamaroneck and they charged me $125 or so, and it took about 2 weeks. So when I stopped in here I was bracing for a similar reaction. At first they said they could have it back by Tuesday, which is very reasonable, however I use this bike to commute each day and said maybe I would wait until we will be out of town in the coming weeks or month or two. The mechanic Andrew said "you know what, if you can leave it here now (it was about 1pm) I can get it done by the end of today when we close at 5pm, and the cost will probably be about $75." In the middle of a ride w/ my daughter, I asked if I could come back in 30 minutes or so after I dropped her at home. He instead offered me a free loaner bike until he finished tuning up mine. I returned just before 5, bike was done, and he said it had only needed the brake cables to be adjusted, and he cleaned and oiled the gears.....and instead of the $75 estimate, it was $19.90. $19.90???! for a bike tune-up? Miller's may want to get out of the bike repair business, I'll never go there again. The owner and manager Joelle was also great, very friendly, she emphasized her focus on being the small town bike store, and said they welcome kids coming by after school, have a popcorn machine, etc., to encourage a small town bike shop feel. She has absolutely succeeded in this goal, I'm an instant big fan!

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About Larchmont Bicycle