KPN Telecom Regio Arnhem

4.1 · 64 reviews
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Belinda verfuurden
Reviews 1
2020-12-19 14:55

Waiting for an hour before it's your turn ... and ...

Waiting for an hour before it's your turn ... and people with an appointment go for ... okay, so make an appointment to extend your subscription ..
Then I think you are no longer a walk-in store .. Become a real business to see if we can renew a subscription elsewhere ...

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Tea bosch
Reviews 1
2020-12-16 06:50

I'm so angry what a service. I offer my phone for ...

I'm so angry what a service. I offer my phone for repair, you will be lubricated with a virus scanner. Unfortunately, Mrs. Wad was not right about the virus. Yesterday I picked up my own phone again because it was repaired. How surprising my surprise is that my Samsung S5 mini phone showed the same ...

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alex westerbeek
Reviews 1
2020-12-12 04:34

Helped very well and friendly. Both the first and ...

Helped very well and friendly. Both the first and the second time I was there. Plus point they give you a clear explanation and take the time for the customer and they listen to what the customer has for wishes.
I definitely recommend it to others and will definitely go back if I need something aga...

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Betsy Meeuwsen
Reviews 1
2020-11-11 03:49

Hi, I bought a new mobile phone, I could always co...

Hi, I bought a new mobile phone, I could always come back for any questions I had. Have been back because converting from old to new phone failed. Was there at half past nine and stood outside with 10 minutes because it was corona and privacy and only 2 counters so go. So very bad service. No advert...

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Marika Biacsics
Reviews 1
2020-08-12 23:05

I wanted to call the KPN XL STORE..but what appear...

I wanted to call the KPN XL STORE..but what appears ..!? The KPN STORE FOR TELEPHONY cannot be called! The KPN STORE FOR TELEPHONY has no telephone number! It is also not possible to transfer to the KPN STORE FOR TELEPHONY via the 'Central Customer Service' (JAKKES). As a garden & park trader who do...

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Ben Snellenburg
Reviews 1
2020-07-12 05:21

when one has to wait outside in my case for more t...

when one has to wait outside in my case for more than an hour, that's not the best advertisement.
It is also indicated as business or private, but there is only 1 entrance so it is mixed up. In this situation I will not refer anyone to KPN xl.

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Axel Kielstra
Reviews 1
2020-07-06 16:48

After having stopped by yesterday and had to wait ...

After having stopped by yesterday and had to wait a ridiculously long time I left and thought I will try again today. Again a ridiculously long wait and that while I actually immediately came to buy something without any negotiation. The employee asked the customer if this was allowed in between, bu...

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Raimond Schuurman
Reviews 1
2020-05-13 14:46

Exaggeratedly friendly (was not yet 1 step inside)...

Exaggeratedly friendly (was not yet 1 step inside) reception! Certainly against the stubborn further treatment of his colleague! Wanted to extend my subscription only got the price from the screen and I asked why I had to pay & 10.00 more for the same subscription and the same device .....? Well he ...

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Tijn Boissevain
Reviews 1
2020-04-06 15:59

Great help. But I don't like the new 'layout' in c...

Great help. But I don't like the new 'layout' in connection with the Corona measures. Especially the customer-friendliness leaves much to be desired. Monitor difficult to read and all. Perhaps 'safer' for KPN employees, but certainly not for customers!

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Marco
Reviews 1
2020-01-04 11:23

After more than 10 years of being a customer, a si...

After more than 10 years of being a customer, a simple to solve case became very difficult for the location manager. That is why my previous five star review has been changed to three stars and then actually for the employee who tried to solve it but did not have the authority.

After complaining ...

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