Alex Hernandez
Hyatt vs Marriott always a battle and in San Antonio I would say Hyatt takes the cake. Here I must say the JW Marriot is astounding. I would Highly recommend staying here!
What reviewers say about Jw marriott austin
Customers frequently praise the hotel's excellent shower pressure, beautiful views, convenient downtown location, and friendly staff in many roles such as housekeeping. Several reviewers describe the property as welcoming, well-maintained, and a recommended place to stay, though a minority report disappointing room conditions or service lapses.
What does Jw marriott austin do?
JW Marriott Austin is an upscale luxury hotel offering elegant event space, an on-site spa, multiple dining options, and a downtown Austin location on Congress Ave. It caters to both leisure and business travelers. The property is operated as part of the JW Marriott brand under Marriott.
What are the most common complaints about Jw marriott austin?
The most common complaints in the reviews concern inconsistent or unhelpful front-desk customer service, issues with food quality, and uncomfortable hard beds. A few guests also mentioned problems with check-in details such as not receiving the requested room type.
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Drew Voshen
I travel a lot for work and I ve spent time traveling over seas and have stayed at a variety of hotels from high end to low end. When it comes to stays it s the little things that do the hotel justice This hotel has the best shower head in terms of pressure and volume that I ve ever experienced at a hotel. A lot of hotels like to have a low flow, 3 nozzle spray shower not here. The shower head has about a hundred very tiny nozzles that blast the water on you at the perfect pressure it feels like a water massage.
Evelyn Gando
Our very first time here in Austin , Texas..
Great downtown hotel and friendly housekeeping staff.
Front desk guy is not very welcoming..yawning on his mask in front of me.No introductions or further instructions/ directions / info ..very poor customer service He needs training.
Kristy Cook
Beautiful Hotel with great views. Only thing that doesn t make sense for me is that you have to valet if you have an electric vehicle and want to charge it onsite (charging is free so that s a plus). Easy walk or scooter around the city, great restaurants around as well.
Rebekah Raymond
Stay was ok. The beds were really, really hard. Woke up with back pain. When we booked we paid extra for a king but they gave us 2 doubles and didn t say anything about it at check in. The water they provide in the rooms taste disgusting like your drinking lake water.
The shower was nice, really good pressure and a good size. House cleaning just made the bed and replenished towels, nothing extra (picking up things or wiping down the bathroom counters).
Was a little disappointed, the last JW Marriotts I have stayed at were wonderful, this one was a little disappointing.
Tiffany Hall
As an Ambassador member I was sad my room upgrade wasn't able to be honored... but such is life. But putting me on the 34th floor of a 34 floor building definitely made up for it. The view was amazing. The customer service and staff top notch. The food DELICIOUS. The shower was a highlight for me lol. You'd have to experience it to understand. Enjoyed my stay.
Aaron Bloom
Only ok for a convention hotel. Had issues with the room never solved or followed up. Had my luggage delivered to hotel and I had to track it down the next day. Obviously they so a lot of meeting so they have captive audiences so why try to enhance guest experiences.
Victoria da Salla
Very nice accommodation. Especially the crystal slates covering the lights in the bathroom
Shower pressure is great... that's important when you have long hair.
Convenient location.
stephen fragapane
The hotel is wonderful. Love the location and layout. My only beef with the place is the food. It needs some improvement. As for service the staff is well trained and accommodating.
Roslynn Ricard
The whole place has a nice wood smell to it (cedar, I think?). Big open lobby that is very welcoming as a gathering spot. Front desk is super cheerful and rooms we clean with their own wood trim.
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Enjoy upscale luxury at JW Marriott Austin. Our hotel boasts elegant event space, an on-site spa, several dining options and a downtown location on Congress Ave.
JW Marriott Austin is a luxurious hotel located in the heart of downtown Austin, Texas. The hotel offers upscale amenities and services that cater to both business and leisure travelers. With its prime location on Congress Avenue, guests can easily access popular attractions such as the Texas State Capitol, Lady Bird Lake, and the vibrant nightlife scene.
One of the standout features of JW Marriott Austin is its elegant event space. The hotel boasts over 120,000 square feet of flexible meeting space that can accommodate events of all sizes. Whether you're planning a corporate conference or a lavish wedding reception, their experienced event planners will work with you to create an unforgettable experience.
For those looking to relax and unwind during their stay, JW Marriott Austin has an on-site spa that offers a range of treatments designed to rejuvenate both body and mind. From massages to facials to body wraps, guests can indulge in some much-needed pampering after a long day exploring the city.
When it comes to dining options, JW Marriott Austin has something for everyone. Their signature restaurant Osteria Pronto serves up delicious Italian cuisine made with locally sourced ingredients. For those looking for something more casual, Corner Restaurant offers classic American fare in a laid-back atmosphere.
The guest rooms at JW Marriott Austin are spacious and elegantly appointed with modern amenities such as flat-screen TVs, high-speed internet access, and plush bedding. Guests can choose from several room types including standard rooms with city views or suites with separate living areas.
In addition to its luxurious amenities and services, JW Marriott Austin is committed to sustainability practices that minimize its impact on the environment. The hotel has implemented energy-efficient lighting systems throughout the property as well as water-saving measures in guest rooms.
Overall, if you're looking for an upscale luxury experience in downtown Austin then look no further than JW Marriott Austin. With its elegant event space, on-site spa services , multiple dining options ,and commitment towards sustainability practices this hotel truly stands out from other hotels in town .
- Website
- jwmarriottaustin.com
- Phone
- +120512-474-477720
- Address
- 110 east 2nd street
- Categories
- Hospitality