Anne Kironjo
What reviewers say about Jubilee Kenya
Customers describe the company as a great place that serves all insurance needs, including medical, general, life, and pension covers. Some reviewers highlight the company's widespread economic base and ability to secure risks, while others praise the products like the fanaka investment option.
What does Jubilee Kenya do?
Jubilee Insurance is the largest insurer in East Africa, providing services to over 1,900,000 people in the region. It is also the largest provider of medical insurance in Kenya, Uganda, and Tanzania, serving many blue-chip companies.
Are there any complaints about Jubilee Kenya?
The lowest-rated reviews mention extremely poor customer service, uselessness, and slow response times. Specific criticisms include delayed yearly statements, slow email replies, and an app that rarely works or responds.
AI-generated from reviews on this page. Verify anything important with the company directly.
Martin Njoroge
ACCURATE DETAILS GROUP
Stephen Maina
Francis Njenga
Lengaur Galwersi
Jane Thuo
ruth kuria
Worst company to insure with extremely poor customer service
Spencer munene
Shafiq Dawoodani
A one start is only cause I can't give you a no start. You people are useless and rubbish. Guys don't insure anything with them . Utterly useless. Wow. Guys honestly close down. Can't wait for 2 months so I can go back to my old insurance company.
Nixon Mugilwa
Eliud Kisiangani
Very poor service. 1. Yearly Statements for saved funds not given until you beg and beg. 2. Takes weeks for a simple email to be replied to even when enquiring about a basic issue like transfer SLA or interest %ge.
3. An app which is never responded to or never works.
Very Terrible experience.
Sherif Ismail
Blessing Ndanu
Richard Munyao
Angel Wangari
Nancy Gichuki
A nightmare.Been following up on education policy since Feb.
You submit everything they need but the next time you are assigned a different person.
Brenda Akweywa
MESHACK KANENE
Austine Warekhwa
Geoffrey Boit
Evans Ingala
Ian Kayai
Its a nice place but they should improve on directions while inside the building
catherine kaunga
It is an ideal place for businesses. Right in the CBD.
Peter Evans Momanyi
Lydia Wambui
silas baraka
Paying back for the policy like car accident insurance they take long time to cover it.
Dickson Maina
MAINA KIRONJI
Muz YX
Felix Orina
Joe N
Nancy Gitau
They have the best covers, service and honours their word
Maurice Awiti
Addie Nyawira
Gladys Mwathi
maggy mbugua
Khalid Robbinson
Kelvin Kipkemboi
Stanly Mdogo
The place is sooo clean and is zero tolerance to corruption,it's a big office with great service from security, cleaning and internet
Gilbert Koe
Benta Maina
Mem Maina
Joseph mutinda
Manju Ngare
Mwanyigha Winnie
Robert Kariuki
Mihir Chhabria
Levi M
Mark Masinde
Florence Mwangi
Denzel Mboya
Dennis Lumumba
Stellah Omiti
Terrible service. Systems down,no queue system,poor customer service.
aktar kares
Busy place
They serve. All your needs be it medical, general, life and pension covers.
Widespead economic base and muscle to cater for for your every claim.
You can be sure to relax back En let them secure your risks.
Fadhili Ogova
Only giving a one star review because I can't give less. Jubilee, in my experience, is a nightmare to deal with if you have a comprehensive private motorcycle cover with them. Undervalued assessment quotations, constant lag at processing payments, every possible way is sought to get out of covering the full cost of repairs and hidden surcharges check in once your claim process begins. Absolutely, atrocious service
Jonah Ogoro
Aura Kevin
Brian Anduro
Professional service. You go there to seek services and you are served promptly
ted mweah
Joseph Lweya
Japheth Simiyu
stive wambua
The best insurer in East Africa.. I like their products .. you should try out fanaka investment product
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Get the widget for your site →About Jubilee Kenya
Jubilee Insurance is the largest and the number one insurer in East Africa providing insurance services to over 1,900,000 people in the region. Jubilee Insurance is also the largest provider of medical insurance in Kenya, Uganda and Tanzania which includes many of the region’s blue-chip companies.
Jubilee Kenya: The Leading Insurance Provider in East Africa
Jubilee Insurance is a leading insurance provider in East Africa, offering a wide range of insurance services to over 1,900,000 people in the region. With its headquarters based in Nairobi, Kenya, Jubilee Insurance has established itself as the largest and number one insurer in East Africa.
The company was founded in 1937 and has since grown to become a household name across the region. Jubilee Insurance operates in five countries including Kenya, Uganda, Tanzania, Burundi and Mauritius. The company's mission is to provide innovative insurance solutions that meet the needs of its customers while ensuring their financial security.
Jubilee Insurance offers various types of insurance products including life insurance, medical insurance, general insurance and investment plans. The company's life insurance policies are designed to provide financial protection for families and loved ones after the policyholder passes away. Medical insurance policies cover hospitalization expenses for individuals or groups while general insurance covers property damage or loss due to unforeseen events such as fire or theft.
One of Jubilee Insurance's key strengths is its medical insurance offering which includes many of the region’s blue-chip companies. The company provides comprehensive medical coverage that caters for both individuals and groups with different budgets. This has made it possible for many people across East Africa to access quality healthcare services without worrying about high costs.
In addition to providing quality products and services, Jubilee Insurance also prides itself on excellent customer service. The company has invested heavily in technology which enables customers to access their accounts online through a user-friendly portal. Customers can also make claims online which makes it easier for them to get reimbursed quickly.
Jubilee Insurance is committed to giving back to society through various corporate social responsibility initiatives such as supporting education programs and environmental conservation projects across East Africa.
In conclusion, Jubilee Kenya is an outstanding insurer that has earned its reputation as the largest provider of medical coverage across East Africa by providing innovative solutions that meet customer needs while ensuring their financial security. With excellent customer service coupled with advanced technology systems that enable easy access by clients from anywhere at any time; this makes it stand out among other insurers within this region making it an ideal choice for anyone looking for reliable protection against unforeseen risks at affordable rates!
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