Jay C Tours Sdn Bhd

Jay C Tours Sdn Bhd is a transportation company based in Klang, Selangor, Malaysia, that provides bus and van rental services across Malaysia and Singapore. The company offers a range of vehicle options including tour buses, shuttle buses, factory buses, school buses, executive buses, mini buses, chartered services, vans, executive vans, and Vellfire cars for rental. Additional services include tour guide services, airport transfers, wedding car rentals, limousine services, and lorry transportation.

The company was established on 21st July 2014 and has been operating for over 5 years. It currently owns 32 vehicles along with contract vehicles and a network of professional drivers to serve targeted customers. The business is certified and registered with SSM, MOF, & Ministry of Tourism Malaysia.

To book a vehicle, customers can fill in the booking form on the website, call +6016-362-6294, or message via WhatsApp. They must share vehicle type, pick-up and drop-off locations, dates and times, number of passengers, and itinerary. Booking can be done by the day or by the month, covering two-way transfers, day trips, and overnight trips.

The company serves Kuala Lumpur, the Klang Valley, Selangor, Ipoh, Negeri Sembilan, and Penang, as well as Singapore. They also arrange trips within Malaysia, including long-distance and inter-state journeys. The main office is located at A-16-2 Galleri Klang Sentral, Jalan Klang Sentral 14/KU 5 Klang Sentral, 41050 Klang, Selangor, Malaysia.

The company states that its drivers are professionals who must go through an internal training system they need to pass. Along with this, they go through vehicle, repairing, and safety knowledge training. This ensures the quality of service provided to clients.

The company states that it is well-known for being the best bus rental company in Klang Valley for its excellent bus and van rental, leasing services, and reasonable charges. They aim to be the most professional and reliable bus/van charter companies in Malaysia and Singapore.

Customers can design their own tour program as the rental is calculated based on the customer's requirement and need. A sample of Malaysia tour programs is made available on their website for reading. The minimum hours of tour bus or van usage is normally a 4-hour rate for any usage of 4 hours or less.

Airport transfer rates are based on a point-to-point transfer, and the chauffeur is instructed to follow the route provided. For airport arrivals, Jay C Tours provides 60 minutes of free wait time, or 90 minutes for international arrivals requiring customs clearance. If the plane arrives early or late, the chauffeur waits as long as the correct flight number is provided.

If a bus breaks down halfway on a journey, the bus operator will repair or replace the bus if beyond simple repair work. A reasonable waiting time for repair or replacement is requested. The company also offers a 24-hour revision window for schedules or itineraries before the scheduled date.

Tourist guide services are compulsory for all destination tours as per Tourism Malaysia regulation. However, guests could apply for exemption from the Tourism Ministry Malaysia if it is a meeting, convention, or sports event involving Malaysians only for a point-to-point transfer.

To get cheaper bus or van rental rates, customers should travel during low season and avoid public holidays or long school holidays in Malaysia and Singapore. The situation of supply over demand will naturally bring down costing.

The company is covered with travel insurance as it is part of the government requirement that all buses are insured under third-party risk insurance before allowing to travel on the road. Guests can also purchase another travel insurance which covers them when they are off the bus during traveling.

You can reach Jay C Tours Sdn Bhd by phone at +6016-362 6294.

The official website of Jay C Tours Sdn Bhd is jayctours.com.my.

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