ryan cooper
Reviews 1
Absolutely disgusting attitude by the receptionist...
Absolutely disgusting attitude by the receptionist. Cant wait to get you off the phone.
Dianne Finney
Reviews 1
Just spoke to customer service regarding a part fo...
Just spoke to customer service regarding a part for my machine, absolutely lovely person, sorted my problem out within seconds
Alan Towse
Reviews 1
Great service department.
Jac Dennington
Reviews 1
Helped me with simple advice quickly over the phon...
Helped me with simple advice quickly over the phone so that I didn t need to bring the machine in for inspection and repair. Massive time saver, thank you
Abi Jenkins
Reviews 1
Terrible, broke my machine instead of repairing it...
Terrible, broke my machine instead of repairing it. Sold software for two years and decided not to offer support anymore because they don t know how to solve constant problems. Price fixing and staff don t know how to demo machines. Overlocker woman couldn t even manage to thread her machine to dem...
Shabby
Reviews 1
Okay I read the reviews on here. I feel they are o...
Okay I read the reviews on here. I feel they are okay. I have a janome sewing machine 1822. My son lost the race. I explain to the parts department over the phone. After a week I did get the part. All I would say is thank you for helping me out as this was gifted from my dad who passed away 2 years...
Jane Case
Reviews 1
Top marks for Peter, the wonderful engineer who ca...
Top marks for Peter, the wonderful engineer who came to my rescue a week ago, along with Sam who co ordinated the process from her home.
My precious 14,000 jammed at a time,which couldn't have been worse, amid the CV19 crisis. The packing for my machine was sent out, collection arranged the next...
C
Reviews 1
You can Park easily hete and the people are very h...
You can Park easily hete and the people are very helpful.
Emma Sixsmith
Reviews 1
Rude staff on the phone. Paid for a part over a mo...
Rude staff on the phone. Paid for a part over a month ago. Still not received. Requested a refund unable to do and asked me to call back tomorrow? Hopeless. Without this part my machine is useless.
Jennie Baker
Reviews 1
Agree with another review rude staff cannot wait t...
Agree with another review rude staff cannot wait to get you off the phone. They should be reminded without customers they would have no job. Products good, staff absolutely rubbish. Phoned the other day and was disgusted how rude they were, not to mention their lack of knowledge about their products...