Jaguar Orlando

4.7 · 379 reviews
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Bobby Irizarry
Reviews 1
2020-12-22 22:32

This is my 4th Jaguar! Now on the newest F-Pace SV...

This is my 4th Jaguar! Now on the newest F-Pace SVR. In every transaction Rene has been instrumental and very knowledgeable about the product. Every single time he s gone out of his way to make a difference both personally and professionally with our transactions. I truly commend him as he sets exam...

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Makathryn Kane
Reviews 1
2020-12-21 11:40

Allie the sales associate was very kind, and great...

Allie the sales associate was very kind, and greated us with courtesy. She was very knowledgeable and assisted us right away, I recommend Jaguar Orlando for sales and services. We appreciate the help and will definitely be returning. Thank you

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Barrett Brown
Reviews 1
2020-12-18 20:47

I brought my 2011 XJL in to have them test and hop...

I brought my 2011 XJL in to have them test and hopefully repair a non working key fob. The service technician told it me would be about an hour. 3 hours later I am still waiting for my car after receiving an estimate for over $5,000 in other repairs they suggest I fix. They have been washing my ca...

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A Canz
Reviews 1
2020-12-18 17:48

Extremely disappointed in the service department. ...

Extremely disappointed in the service department. Initially I was told repairs would take 2 hours, in actuality it took 5 days. I was without a car and constantly had to contact my service advisor. Each time I spoke with the advisor I was told it would be ready the next day. Finally went to pickup m...

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Tony Marco
Reviews 1
2020-12-16 13:27

I came into Jaguar of Orlando this past weekend an...

I came into Jaguar of Orlando this past weekend and had the worst experience at this dealership. I came in ready to leave with a car that day with an appointment. When I arrived to the dealership I was put in the lobby for over an hour and no salesmen even acknowledged me. The most helpful was the r...

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David T Alderman
Reviews 1
2020-12-12 04:07

I went in to Jaguar Orlando to purchase my F-Pace ...

I went in to Jaguar Orlando to purchase my F-Pace off my lease. As has been my experience with Sales consultant Paulo Amaral he is always very professional, knowledgeable and friendly. Paulo has always listened respectfully to my concerns and handled any objections in a very professional manner. I m...

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Donna
Reviews 1
2020-12-06 20:09

I take my 2004 Jaguar XJ8 here for all servicing. ...

I take my 2004 Jaguar XJ8 here for all servicing. Terrific service AND their prices are often less than other garages' prices (hard to believe, I know). Corbet is a great asset every time I go there for work, whether it's an oil change or major servicing. I highly recommend you go there for your ...

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Litisha Glover
Reviews 1
2020-12-05 00:43

Dwayne was amazing!! Very nice and professional .....

Dwayne was amazing!! Very nice and professional .. he made sure we knew everything that the truck can do!! Every feature every perk all the way down to the app that comes with it.. He also helped us understand credit when it comes to having good credit but no credit & financing he explained the best...

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Ann Nguyen
Reviews 1
2020-12-04 14:21

Thank you Abner for being so kind and patient to u...

Thank you Abner for being so kind and patient to us. You made it such a wonderful experience for my mom and brother, I can t express that enough.
We ll definitely come back to you for future vehicles.

Nathalia was amazing!! So knowledgeable and your energy is contagious . I hope to see you again...

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John Roth
Reviews 1
2020-12-04 05:32

Great experience! Paulo was a terrific sales pers...

Great experience! Paulo was a terrific sales person to work with for my purchase. Great knowledge of the vehicles and their options and a really nice guy as well.

Same goes for Corbet in service. I enjoyed having Corbet assist me with the service on my vehicle and he went out of his way to mak...

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Earl Batson Jr
Reviews 1
2020-12-04 02:10

Gentleman really didn't want to assist us. We wer...

Gentleman really didn't want to assist us. We were in a rental and i suppose he figured we couldn't afford their product. The only reason I gave them two stars is because another salesman did speak to us when we were getting ready to leave.

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princess francis
Reviews 1
2020-12-02 13:48

I have purchased many many cars in my life, but wi...

I have purchased many many cars in my life, but with Jaguar of Orlando was by far the best experience ever, from the time I walked on the showroom floor to my amazing sales consultant Alice Munn she was great and if I asked her anything and she didn t no the answer, she wouldn t just tell me anythin...

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Gregory Page
Reviews 1
2020-12-01 18:48

Abner Marrero is a truly awesome salesman who made...

Abner Marrero is a truly awesome salesman who made our car-buying experience so great a few years back that we recently returned to purchase a second car from him.

As a previous reviewer wrote, "ABNER IS THE BEST CAR SALESMAN IN THE SOUTHEAST."

He will immediately win your respect through his ...

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Anthony O'Reilly-Brookes
Reviews 1
2020-11-28 05:38

This Jaguar Dealer goes overboard to get everythin...

This Jaguar Dealer goes overboard to get everything right. The entire buying experience was a breeze with no salesman pressure just lots of facts and information to help you to make an informed decision. If you are looking for a high end vehicle with high end service I recommend Jaguar of Orlando.

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Dana Jackson
Reviews 1
2020-11-27 20:29

Scam Alert! I just had a horrible experience at J...

Scam Alert! I just had a horrible experience at Jaguar Orlando! I called and scheduled an appointment to have my Jaguar serviced as my vehicle notified me it was time. I was told my vehicle's service was covered when I called to schedule then went out of my way to accommodate the limited times th...

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Tiffany King
Reviews 1
2020-11-24 05:51

Rene P at Jaguar Orlando was amazing. My shopping...

Rene P at Jaguar Orlando was amazing. My shopping experience was relaxing, informative and smooth. No up sale or attempts to overcharge or sell me extras. I love my brand new JAGUAR F-PACE PREMIUM. I'm a member of JAGUAR ELITE for life.

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Jorge Lopez
Reviews 1
2020-11-18 11:26

Jaguar Orlando are the real Pros when it comes to ...

Jaguar Orlando are the real Pros when it comes to courteous, attentive, knowledgeable service, while exceeding expectations. Abner Marrero personifies the true connoisseur of Jaguar and Aston Martin motor cars in such detail, making it obvious that his job is his passion, rather than work. I'm mos...

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Alex Vugman
Reviews 1
2020-11-15 06:17

We had a great experience with purchasing our vehi...

We had a great experience with purchasing our vehicle from Jaguar Orlando. We found the car we wanted to buy on line and were able to communicate many details over the phone with Paulo prior to driving to the dealership since we live pretty far from this dealership. Paula was very responsive and a...

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Christopher Cotroneo
Reviews 1
2020-11-14 19:54

Worked with Mr. Hector Rosario and Mr. Rene Palaci...

Worked with Mr. Hector Rosario and Mr. Rene Palacios and cant say enough good things about them. Mr. Rosario and Mr. Palacios went above and beyond to help us get the car we wanted. Overall, we are extremely satisfied with the buying process and my wife is happy with her new car.

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Laurie N Melissa
Reviews 1
2020-11-13 18:32

I just bought and picked up my new 2016 F-Type con...

I just bought and picked up my new 2016 F-Type convertible (blackberry) this morning. What a tremendous experience....from deciding which one to purchase all the way to picking it up (including the fantastic "unveiling")! And, special kudos to Gary Swinard....what a fantastic salesperson to work w...

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Marcos Ruiz
Reviews 1
2020-11-06 22:48

I just purchased a pre-owned Mercedes S550 for my ...

I just purchased a pre-owned Mercedes S550 for my wife. We had the plasure to deal with Bill, he was our sales person and then we met Phill (sales manager). They both made us feel very confortable and wanted as well.

We've owned BMW's for many years so we desided it was time to move to Mercedes...

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Bill Jagers
Reviews 1
2020-11-05 13:56

Hello-

Hello-

My experience at Jaguar of Orlando was fantastic :) This is my first lease with Jaguar, Paulo was very helpful and got me through the process quickly. If there were more then 5 stars, I would surely mark them. I plan to be back for my second lease in another three years!

Great Job Paul...

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Dr Camps
Reviews 1
2020-11-03 03:31

I hope this experience with Jaguar Orlando-Milleni...

I hope this experience with Jaguar Orlando-Millenia-Fl is a pleasant one for us. So far we have dropped off our Jaguar F-type to the dealership on Saturday, 11th of December. We met with Tim W, our service rep, who was welcoming to our new home for service of our Jaguar. We have a few issues to be ...

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brian chilton
Reviews 1
2020-11-02 05:55

Outstanding car buying experience!! Thank you Dwa...

Outstanding car buying experience!! Thank you Dwayne Hughes!! Highly recommend Dwayne and Jaguar Orlando if you are in the market for a Luxury Auto!!

I had visited Mercedes Benz of South Orlando, BMW of South Orlando and Jaguar Orlando over the last several months. Dwayne is the only salespers...

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Mike
Reviews 1
2020-10-28 09:17

A car I was interested in was priced around $52K o...

A car I was interested in was priced around $52K over the weekend when I could not get a hold of the sales staff. Miraculously, when I could finally speak with someone on Monday, the price had jumped up by $10K. Person on phone said it must have been a typo (the internet department's fault)... but t...

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Alyssa Davis
Reviews 1
2020-10-26 06:53

Jaguar Orlando made us feel very welcomed when we ...

Jaguar Orlando made us feel very welcomed when we came in to look at an E-pace. Alice was helpful with any questions we had. We ended up leaving with a lease on that E-pace, without having to wait around for hours on end. We ended up needing to wait a bit for a service we requested but Alice offered...

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Demetrics Anderson
Reviews 1
2020-10-24 05:55

Purchased two Mercedes Glk 350 vehicles in one wee...

Purchased two Mercedes Glk 350 vehicles in one week from Alice Munn and I was very pleased with her professionalism, knowledge, attitude, and the way she carried herself. She listened to my needs, was patient and not pushy, and made everything a smooth transition. Days later after the sale, she was ...

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Andrea Boals
Reviews 1
2020-10-22 14:44

Go somewhere else unless you have time to waste tr...

Go somewhere else unless you have time to waste trying to protect your identity. I purchased a vehicle here on July 7 and on July 8 a credit card was open in my maiden name and my mother s address which is ironically what was on all the paperwork Jaguar had. I called and spoke to someone in Financ...

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Linda Jones
Reviews 1
2020-10-20 23:16

Just had a wonderful informative meeting with Nath...

Just had a wonderful informative meeting with Nathalia who showed me how to use all the functions on my new EPace... I was shown short cuts on controls and she was able to answer several question I had on user issues..
She has made my life so much easier..
thank you Nathalia I appreciate your vi...

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Van Vredenburgh
Reviews 1
2020-10-19 09:18

Thank you to Tim W. and everyone at Jaguar Orlando...

Thank you to Tim W. and everyone at Jaguar Orlando for an exceptional and professional experience. I did not have an apointment, yet they managed to get my car repaired and returned in short order. Tim kept me well informed regarding of the progress. I could not have asked for more from the entire t...

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Zachary Carpenter
Reviews 1
2020-10-14 19:58

Such nice people at Jaguar Orlando. Alenis De Jesu...

Such nice people at Jaguar Orlando. Alenis De Jesus was the absolute nicest person I ve ever encountered with purchasing a car. So thoughtful and knowledgeable. I highly recommend Jaguar Orlando and certainly ask for Alenis!!!

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Kimberly Johanson
Reviews 1
2020-10-14 13:34

I had the most wonderful customer experience at Ja...

I had the most wonderful customer experience at Jaguar Orlando. After recently moving here from California, my 2018 F-Pace S was having what I thought were suspension problems. Norris, the Service Advisor, was able to determine that it was asetting that could be changed to better fit my driving ci...

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Richard Gilbert
Reviews 1
2020-10-12 23:35

Jaguar Orlando and Randall Gibson (our service rep...

Jaguar Orlando and Randall Gibson (our service representative) treated us as if we were their only customers that day. All concerns and issues were addressed, service was ahead of promised and cost was below quoted. There are advantages when a luxury car is owned, especially a Jaguar.

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Jana Walters
Reviews 1
2020-10-11 21:16

I bought my car last year from Dwayne Hughes and h...

I bought my car last year from Dwayne Hughes and had a great experience. I LOVE my I Pace! Just brought my best friend to Dwayne today to check out a car...he was so patient with us and made sure all of her questions were answered before we left. Love the entire team at Jaguar Orlando,,

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Nan V
Reviews 1
2020-10-11 10:09

We have taken our XJ8 regularly to Jaguar Orlando ...

We have taken our XJ8 regularly to Jaguar Orlando for service, and our advisor Corbet is always helpful and polite. Recently we had to replace a fuel pump that had been changed only three days before by another Jaguar dealer. Jaguar Orlando was able to diagnose and repair a faulty fuel pressure sens...

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Will Marrero
Reviews 1
2020-10-11 10:00

The people at Aston Martin of Orlando made my car ...

The people at Aston Martin of Orlando made my car buying experience a pleasant one. They treated me like they new me. Even after the purchase, they followed up with me and delivered on what they said they would do. By phone or by email they promptly addressed my questions. They have truly exceeded m...

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Fernando Baragano
Reviews 1
2020-10-11 05:51

EXCELENT, Rene Palacios is tremendous

EXCELENT, Rene Palacios is tremendous
professional, I would NOT hesitate to buy you
AGAIN IN THE YEARS I HAVE BEEN PURCHASING CARS, A PROFESSIONAL LIKE RENE HAD NOT TAKEN ME.

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Janet Marks
Reviews 1
2020-10-09 07:26

We purchased from this dealership. Our salesman, H...

We purchased from this dealership. Our salesman, Hector Rosario was excellent. We had visited the dealership a couple times and Hector not once pressured us about purchasing. The day we decided to purchase, it was late evening and Hector came into work on his day off just to assist us with our purch...

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Stuart Rhodes
Reviews 1
2020-10-06 01:34

Traded my 2009 Jaguar XF for a new 2013 XJ. Walk...

Traded my 2009 Jaguar XF for a new 2013 XJ. Walked in off the street on a Saturday and drove out in my new car. They made me an incredible deal on the new car and gave me top dollar for my trade.

I have since been back for service and was treated as a special guest. Everything they promised m...

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Michael Hampton
Reviews 1
2020-10-01 15:05

I have now bought 5 cars from Jaguar Orlando. Jagu...

I have now bought 5 cars from Jaguar Orlando. Jaguar produces a truly fine automobile that provides an excellent driving experience. More importantly, Jaguar Orlando makes the purchase and ownership experience exceptional. Without exception, everyone in the dealership is friendly, professional, and ...

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Nicholas Vallone
Reviews 1
2020-09-26 12:46

Charles was great. In and out quickly, hassle free...

Charles was great. In and out quickly, hassle free with paperwork, very relaxed. Charles explained everything very simply and the service department even took the initiative to correct an additional problem they found WHILE fixing the concern I came in about! I will definitely be back, and I will de...

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Joanne JoanneP
Reviews 1
2020-09-19 22:10

This is the second Jaguar that I have purchased fr...

This is the second Jaguar that I have purchased from this dealership. Abner has always been a pleasure to deal with and very responsive to any questions I may have had. My first Jaguar was bought at a different dealership however I had it serviced in Orlando so this is now my third Jaguar. The servi...

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Katherine Figueroa CIPS REALTOR
Reviews 1
2020-09-15 22:44

I always enjoy visiting Jaguar Orlando dealership....

I always enjoy visiting Jaguar Orlando dealership. The service techs are incredible. I even enjoyed by seeing and previewing my next new Jaguar 2020 with my sales representative Abner Marrero!
I'm completely satisfied with the experience at Jaguar Orlando, Highly recommended!

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Gerard
Reviews 1
2020-09-14 03:47

I try to get a used car inspected twice and i got ...

I try to get a used car inspected twice and i got promises a few times to text video of the car that I never got either and every time they come up with a story and then i got a call saying the car was sold 10 minutes ago, the next day the car was still for sale and $2000.00 cheaper hum... someth...

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