Erinn Walkenhorst
😃 The service provided by Innovative Systems is top-notch. The team is dedicated and always ready to assist with any queries. I am extremely satisfied with their performance. Keep up the good work! 😃
Questions about Innovative Systems
What is Innovative Systems?
Innovative Systems, now operating as Capital Technology Group, is a Little Rock-based business that provides IT support, managed services, and technology consulting to small and medium-sized businesses. They have been serving the Arkansas area since 1939 and offer 24/7 support and monitoring to prevent downtime. The company rebranded from Capital Business Machines and Innovative Systems Inc. (ISI) in May 2023 to reflect its growth.
What specific services does Capital Technology Group provide?
The company offers a flat monthly rate for round-the-clock maintenance and remote server remediation services, which they describe as a proactive approach to eliminate IT issues before they cause expensive downtime. They also provide industry-specific software services, advanced security systems, and cloud IT solutions to help businesses optimize their infrastructure.
How can I contact Innovative Systems?
You can reach the team by calling (501) 375-1111 or by submitting a ticket through their secure online Help Desk Portal. They also offer phone support options where you can speak directly to a support team member on the phone immediately.
What do reviewers praise about the company?
Reviewers frequently mention that the team is highly skilled, knowledgeable, and proficient in their work, often delivering top-notch solutions. Some users also note that the team is dedicated, always ready to assist, and goes above and beyond to meet client requirements.
What are the key features of their managed services plan?
The company emphasizes that their managed services plan includes proactive and smart technology dedication to prevent data loss and other business technology disasters. They also highlight 24/7 access to remote and on-site server remediation services as a key feature of their offering.
What is the company's stated approach to pricing and service delivery?
Capital Technology Group claims to have no catch or gimmick, relying instead on experience and best practices honed over the years. They describe their approach as providing enterprise-level IT practices and solutions at small business prices.
What educational resources are available on their website?
The company offers a free download titled 'What are the 10 Benefits of Managed IT Services?' which they use to educate potential clients. They also provide blog posts on topics like securing business perimeters and implementing zero trust networks.
How has the company's identity evolved recently?
The business has a history of rebranding, announcing the change from Capital Business Machines and Innovative Systems Inc. to Capital Technology Group in May 2023. This move was described by officials as recognizing the company's growth.
What support channels are available for clients?
The company provides multiple support options, including phone support, email tickets, and a secure online Help Desk Portal for members. They also offer a consultation request form for new clients to discuss their technology needs.
Where is Innovative Systems located?
Innovative Systems is located at 710 Jones St, Little Rock, Arkansas.
How is Innovative Systems rated on Trustburn?
On Trustburn, Innovative Systems has a rating of 4 out of 5 based on 9 reviews.
AI-generated from reviews on this page. Verify anything important with the company directly.
Piotr Cumple
I am thoroughly impressed with the services provided by Innovative Systems. The team is highly professional and the solutions are of excellent quality. I would highly recommend their services to anyone in need.
Allan Snyder
I had a good experience with Innovative Systems. Their services are reliable and efficient. The team delivered the project on time and provided support whenever needed. I would definitely use their services again.
Kristin Neirinckx
The services provided by Innovative Systems are excellent. The team is highly professional and always delivers top-notch solutions. I am truly impressed with their attention to detail and commitment to customer satisfaction. Keep up the great work!
Dylan Jones
Innovative Systems provides outstanding services. The company's dedication to customer satisfaction is commendable. They go above and beyond to meet their clients' requirements. I am extremely satisfied with their work. Highly recommended!
Eoin O'Reilly
I recently availed the services of this company and am pleased with the results. The team at isi.cc is highly skilled and knowledgeable. They delivered the project on time and were open to suggestions. Great job!
Dan Souhan
👍 I am really happy with the services provided by Innovative Systems. They have always been prompt in resolving any issues and have a friendly customer support team. Keep up the good work! 👍
James Lewandowski
🌟 I am extremely happy with the services provided by Innovative Systems. They have exceeded my expectations in terms of quality and customer support. I look forward to working with them again in the future. 🌟
Steve Schulze
I had a great experience with their services. The team at isi.cc is extremely talented and proficient in their work. They delivered exceptional results and exceeded my expectations. I highly recommend their services.
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Innovative Systems provides IT support services.
- Website
- isi.cc
- Phone
- (501) 375-1111
- info@isi.cc
- Address
- 710 Jones St
- Categories
- Information technology and services