Innovative Systems

Innovative Systems, now operating as Capital Technology Group, is a Little Rock-based business that provides IT support, managed services, and technology consulting to small and medium-sized businesses. They have been serving the Arkansas area since 1939 and offer 24/7 support and monitoring to prevent downtime. The company rebranded from Capital Business Machines and Innovative Systems Inc. (ISI) in May 2023 to reflect its growth.

The company offers a flat monthly rate for round-the-clock maintenance and remote server remediation services, which they describe as a proactive approach to eliminate IT issues before they cause expensive downtime. They also provide industry-specific software services, advanced security systems, and cloud IT solutions to help businesses optimize their infrastructure.

You can reach the team by calling (501) 375-1111 or by submitting a ticket through their secure online Help Desk Portal. They also offer phone support options where you can speak directly to a support team member on the phone immediately.

Reviewers frequently mention that the team is highly skilled, knowledgeable, and proficient in their work, often delivering top-notch solutions. Some users also note that the team is dedicated, always ready to assist, and goes above and beyond to meet client requirements.

The company emphasizes that their managed services plan includes proactive and smart technology dedication to prevent data loss and other business technology disasters. They also highlight 24/7 access to remote and on-site server remediation services as a key feature of their offering.

Capital Technology Group claims to have no catch or gimmick, relying instead on experience and best practices honed over the years. They describe their approach as providing enterprise-level IT practices and solutions at small business prices.

The company offers a free download titled 'What are the 10 Benefits of Managed IT Services?' which they use to educate potential clients. They also provide blog posts on topics like securing business perimeters and implementing zero trust networks.

The business has a history of rebranding, announcing the change from Capital Business Machines and Innovative Systems Inc. to Capital Technology Group in May 2023. This move was described by officials as recognizing the company's growth.

The company provides multiple support options, including phone support, email tickets, and a secure online Help Desk Portal for members. They also offer a consultation request form for new clients to discuss their technology needs.

Innovative Systems is located at 710 Jones St, Little Rock, Arkansas.

On Trustburn, Innovative Systems has a rating of 4 out of 5 based on 9 reviews.