Questions about Infinity Variedades
What is Infinity Variedades?
Infinity Variedades is an online retail store based in Colombia that sells jewelry, such as cubic zirconia heart pendants and double pearl necklaces, as well as athletic sneakers. The business offers free shipping to customers' homes throughout Colombia and accepts cash-on-delivery payments. It operates with a stated goal of providing an innovative internet platform with first-quality services.
How do I place an order and track my shipment?
Customers can order products by visiting the website and selecting items from categories like 'Mejores ventas' or 'Nuevos arribos'. The process involves placing a request and paying via cash upon delivery, with no additional costs for the contra entrega service. Once the order is shipped, a tracking code is sent to the customer's email for real-time monitoring.
What warranty or guarantee is provided on the products?
The store offers a satisfaction guarantee that covers defects from the factory. If a customer is not satisfied with their purchase, they can request a refund by contacting the business via email to manage the return process. All products are stated to come with this warranty of satisfaction.
How long does delivery take and what happens if I am not home?
The average delivery time is stated to be between 2 to 7 business days, depending on the city where the order was placed. Customers will receive a phone call or message from the courier on the delivery day to arrange the drop-off. If the recipient is not home, the courier will make another attempt at a later time.
Which specific products are currently listed and what are their prices?
The website lists several specific products, including the 'Tenis P-6000' sneakers offered at a discounted price of $139,900, and the 'Bota Under Armour Mujer' priced at $160,000. Other items include the 'Set Corazones Cubic Zirconia' for $17,50 and the 'Collar Doble de Perlas y Dije Corazón' for $59,900. Prices are displayed in Colombian pesos.
When are the support hours and how can I reach the team?
The business operates with a stated schedule of Monday through Friday from 8:00h to 19:00h. Customers can reach out during these hours using the provided WhatsApp contact or by sending an email to the listed address. The support team is available to assist with order management during these times.
How does the business describe its approach to the market?
The store claims to be designed as an innovative internet platform with the intention of offering a unique shopping experience. It aims to be a destination for highlighted products and first-quality services within the Colombian market. The website states this intention as part of its core design philosophy.
What is the specific scope of the satisfaction guarantee?
The site mentions that all products have a satisfaction guarantee specifically for factory defects. If a customer encounters an issue, they are instructed to communicate via email to initiate the refund or resolution process. This policy applies to all items sold by the store.
How does the real-time tracking system work?
The business states that it will send a tracking code via email once the order has been shipped. This allows customers to monitor their package in real time after the initial dispatch. The notification is sent directly to the email address provided at checkout.
Where is the business located and who is it for?
The store operates exclusively online with no physical storefront mentioned in the provided details. It serves customers across Colombia by delivering directly to their homes. The entire transaction process, from browsing to payment, is conducted through the website.
How should I report a late delivery?
The business states that if a delivery arrives outside the stipulated timeframe, customers should write to the provided email address. The team will assist in managing the situation and resolving any delays. This is the official channel for handling late deliveries.
What categories of products are featured?
The store offers a variety of jewelry, including cubic zirconia heart pendants and earring sets, alongside athletic footwear like Under Armour boots. It also sells double pearl necklaces with heart pendants. These items are highlighted as best sellers and new arrivals.
What is the official website of Infinity Variedades?
The official website of Infinity Variedades is infinityvariedades.com.
Does Infinity Variedades have reviews on Trustburn?
Infinity Variedades has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
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Infinity Variedades is an online retail store that sells a variety of products with shipping available to customers' homes. The product listings include jewelry items such as cubic zirconia heart pendant and earring sets, double pearl necklaces with heart pendants, and athletic sneakers. Prices are displayed in Colombian pesos, and the store offers cash-on-delivery payment and shipping throughout Colombia.
- Website
- infinityvariedades.com