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Questions about Genius Water

Based on reviews, listing data and website checks · updated yesterday

What is Genius Water?

Genius Water Co. is a locally owned, Raleigh-based residential water treatment company operating as Genius Services, LLC. They provide in-home water testing and install systems like water softeners, carbon filtration, reverse osmosis, and well water treatment. The business is an authorized dealer of Westinghouse equipment and serves homeowners across the Triangle and Triad regions.

How does the consultation and installation process work?

The company offers free in-home water tests and free installation quotes with flexible financing available. They recommend specific systems based on test results rather than pushing a full package. Installations are typically completed within 2–4 hours, and they use Westinghouse equipment backed by a lifetime limited warranty.

Which counties and cities do they service?

Genius Water primarily serves residential customers in Wake, Chatham, Harnett, Lee, Franklin, Alamance, Guilford, and Orange counties. Their service area includes cities like Raleigh, Cary, Apex, Holly Springs, Wake Forest, Fuquay-Varina, Greensboro, Burlington, Chapel Hill, and Sanford.

Where are they located and how can I contact them?

The business is located at 510 Pylon Drive, Raleigh, North Carolina 27606. They can be reached by phone at +1-919-229-9504 or by email at hello@drinkgeniuswater.com. Their operating hours are Monday through Saturday from 8 am to 6 pm.

What specific filtration technology do they use for chloramines?

They offer whole-home carbon filtration to remove chloramines, off-flavors, and sediment. This system uses activated carbon media to bind organic compounds and contaminants at the point of entry, improving taste and smell for drinking, cooking, and bathing.

What do reviewers consistently praise about the service?

Customers frequently praise the team's communication, responsiveness, and professional installation. Reviewers note that the crew is easy to work with, shows up on time, and provides clear explanations. Many highlight the smooth process and the noticeable improvement in water quality.

What specific water problems do they solve?

The company states that their systems can help with issues like dry skin, hair irritation, and soap not lathering well. They also address concerns about PFAS and forever chemicals by filtering them out at the source.

What financing and booking options are available?

They offer flexible financing options for their water treatment systems. Customers can also request a free water test online, which takes about 30 seconds and requires a quick text or call to confirm the appointment.

What is the background of the founders?

The founders put college on hold to build their businesses from scratch. Mitch worked in real estate and subdivision development, while Charlie founded Equinox Window Cleaning before starting Genius Water Co.

How long has the company been operating?

The website mentions that the company was established in 2026, as indicated by the copyright notice. They have been operating as a locally owned business serving the Triangle region since then.

How do they determine the right system for a home?

They emphasize that every recommendation comes from the water test numbers, not a sales quota. If a home does not need a softener, they will say so, and if only reverse osmosis is needed, they will quote that specifically.

What is the legal structure and dealer status of the company?

The business operates under Genius Services, LLC, doing business as Genius Water Co. They are an authorized Westinghouse dealer, which allows them to stock parts and provide manufacturer-backed warranties alongside their own.

What is the official website of Genius Water?

The official website of Genius Water is drinkgeniuswater.com.

Is Genius Water on social media?

Genius Water has official profiles on Instagram.

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About Genius Water

Genius Water Co. is a locally owned water treatment company based in Raleigh, North Carolina, serving residential customers across the Triangle and Triad regions, including Wake, Chatham, Harnett, Lee, Franklin, Alamance, Guilford, and Orange counties. The company provides in-home water testing, followed by recommendations and installation of water treatment systems such as water softeners, carbon filtration, reverse osmosis, and well water treatment. It operates as an authorized dealer of Westinghouse water treatment equipment and offers free installation quotes, free water tests, and flexible financing. Genius Water is owner-operated and conducts business under Genius Services, LLC, doing business as Genius Water Co.

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Raleigh, NC, US