iMatrix

Very helpful. Can rely on problems getting reso...

Very helpful. Can rely on problems getting resolved right away.

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Save yourself a lot of aggravation and $. Do not ...

Save yourself a lot of aggravation and $. Do not use this company. They took an extra $799.00 from our bank account on the 4th day of this month and still have not returned it. No one will return our call and we are going to have to file a lawsuit. We have been with this company for many years a...

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I have been using iMatrix for about 6 years now fo...

I have been using iMatrix for about 6 years now for my business. I have always been impressed by their rapid professional response by phone, email, or chats. I feel they have a quality service at a reasonable cost with good options and suggestions for improvement without pressuring. Nothing but g...

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Savanah is amazing!

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The managers treat you unprofessional, its a lie t...

The managers treat you unprofessional, its a lie that they care about customers or employees. They conducted them selves as why would they need your service and rush you out the office. Dealing with them was a total nightmare. Walk away from this Company. I do Corporate Marketing 10 years of experie...

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Just wanted to thank iMatrix for their ongoing ass...

Just wanted to thank iMatrix for their ongoing assistance with our website. Ryan helped us with some updates today and we were so pleased with the quick response and fabulous service. You helped us help our patients! Thank you!

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What an easy process! It was very pleasant talking...

What an easy process! It was very pleasant talking with Kate M, she was helpful and positive. It is nice knowing you have a team waiting to help whenever needed. On top of a team that is looking out for you and your business. Kate M made sure I am utilizing as much as I could that they offer and g...

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Very responsive to issues. I appreciate that they...

Very responsive to issues. I appreciate that they take my concerns seriously.

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Jesse was very helpful and timely!

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Thank you iMatrix and Chris Y. for always taking c...

Thank you iMatrix and Chris Y. for always taking care of us at Revolution Eyes. He is always keeping up with setting up meetings, and responds back in a timely manner when it comes to updates, website changes, and any questions we have!

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Danny was very informative and taught me a ton. Ea...

Danny was very informative and taught me a ton. Easy to talk to and very good at communicating, also very friendly!!!!

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Excellent customer service with my client represen...

Excellent customer service with my client representative.

Implementation took significant time and I chose to eventually do most of the edits myself - more accurate and more timely. Communication back and forth during the implementation was sketchy and part of the delay - my needs were not alway...

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Customer support is always friendly and efficient....

Customer support is always friendly and efficient. Today Ryan was no exception. I really appreciate everyone I've spoken or e-mailed with

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Amy Le Blanc is absolutely fantastic. She takes he...

Amy Le Blanc is absolutely fantastic. She takes her time to have care and concern for your business, and personal needs. She was able to fix my issues in a timely manner, and able to explain what to expect, and what is going to happen. Amy is very professional, with a great demeanor. Thank you Amy f...

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The true judge of service is really when there is ...

The true judge of service is really when there is some urgency. We had a mutual client who wanted to get something done urgently, Julius and Tiana made it so quick and easy! Best Tech Support Ever!

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Thanks for all the help Payton! :)

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The company was OK few years ago. But now I am exp...

The company was OK few years ago. But now I am experience nightmare with them. No one knows what is going on. One person answer the phone, has no clue how to fix a problem, if you sent them e-mail, they will do with you site what ever they please. Horrible. !!!

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This service pays for itself. Highly recommend, pa...

This service pays for itself. Highly recommend, particularly if you are a new business. Many other companies charge much more and deliver half the results. THANKS ALI!!

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Ryan, at iMatrix was extremely helpful today. He ...

Ryan, at iMatrix was extremely helpful today. He answered all my questions, and made sure I was happy with my service. Thanks, Ryan!

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We worked with Sam to build and maintain our web p...

We worked with Sam to build and maintain our web page. Absolutely outstanding! Extremely professional. I cannot recommend them highly enough!

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The ability to call and get live customer service ...

The ability to call and get live customer service support is a great help! Quick help in setting up a new email for a new staff member as well as some other tweaks. Unlimited emails on our plan too!

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I use matrix for my website creation and managemen...

I use matrix for my website creation and management. They are very prompt in their responses to any edits or questions I may have. Ryan and their support team are very friendly, knowledgeable and easy to reach. I highly recommend them.

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I've had nothing but success since I started worki...

I've had nothing but success since I started working with iMatrix! Steven and Alexis have always been a pleasure to work with and are extremely efficient when I get out of their way! Thank you!

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Ryan was so helpful and so patient! I appreciate t...

Ryan was so helpful and so patient! I appreciate the help and services from iMatrix!

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Conor Fenner with Imatrix helped me on today with ...

Conor Fenner with Imatrix helped me on today with locating my lost website and I was extremely excited that his expertise and experience was available to me. He is an asset to the company because he solved the issue within less than a minute after I told him my situation. He provided a link as wel...

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Started with chiromatrix about 2 months ago and I ...

Started with chiromatrix about 2 months ago and I have been more than pleased. The help I received from Kevin Milks with taking my website to the next level has been outstanding. The unlimited support with building your brands website has been the best asset to my business and professional growth to...

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Had great customer support with Joe M, who quickly...

Had great customer support with Joe M, who quickly and efficiently answered my questions and was able to assist with my webpage edits immediately.

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Joe made the website edits that I asked for, and t...

Joe made the website edits that I asked for, and they are perfect! I sent my request in on a Sunday and he had it done by lunch Tuesday!

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I've been with iMatrix for nearly 5 years and I'm ...

I've been with iMatrix for nearly 5 years and I'm always very pleased with the care and attention to detail when I call in requesting help with changes to my website. Danny assisted me this morning and went above and beyond by looking for any additional problems/errors on my website and then took th...

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We have been using Vetmatrix products for about 6 ...

We have been using Vetmatrix products for about 6 months and we couldn't be happier. What a time saver and our account rep, Betsy, is wonderful!

Harmony Hospital for Pets

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The customer service is stellar. No matter what my...

The customer service is stellar. No matter what my issues are, these young professionals handle my call with ease, grace, patience and impeccable courtesy.

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I handle the marketing and the website for my clie...

I handle the marketing and the website for my client and I needed some tweaks to a recent revision I had requested. Glen was great! He listened to what I needed done and made the changes I needed right then and there. Who does that? Glen does. Great customer service!

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I have been very please with the customer service....

I have been very please with the customer service. I have made several requests and I have received fast responses to All my changes. Thank you very much for helping us create a better looking website! We love it! Barneveld Family Chiropractic - Team

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Thanks Steven S. of imatrix. This is a pretty good...

Thanks Steven S. of imatrix. This is a pretty good idea, one I was not aware of, and now one we will put to use at our Wellness clinic. Good job!

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So far, in our first 2 weeks, service has been poo...

So far, in our first 2 weeks, service has been poor. I can contact and speak directly with a 'technician' but they haven't gotten it right yet. I'm on hold for over 10 minutes as I'm writing this to try to cancel my subscription

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Would not recommend for campaign marketing or in g...

Would not recommend for campaign marketing or in general due to lack of customer service and competence. Cancelled my campaign due to poor ROI and yet I was continuously charged. Still trying to get my refund but keep getting passed around. I d stay away from this company.

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Ryan was very helpful in fixing my website issue q...

Ryan was very helpful in fixing my website issue quickly.

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Haley is prompt and gives helpful responses with t...

Haley is prompt and gives helpful responses with thought and care.

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Absolutely would recommend! Very professional and ...

Absolutely would recommend! Very professional and detail oriented. Had great recommendations.

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Julius is one of the technicians at iMatrix. He li...

Julius is one of the technicians at iMatrix. He listened carefully to all of our changes and applied them accurately and in real time. Great job, Julius!

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Let me start by saying I worked here.

Let me start by saying I worked here.

Great people who work here, but run by morons.

The people I worked with are VERY intelligent people who know what they are doing, but then there is management who are completely clueless and focus on over promising and under delivering.

So many times we...

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I was somewhat frustrated with imatrix for not fol...

I was somewhat frustrated with imatrix for not following through with the monthly calls and updating my website. However, Danny was very patient and helpful with all of my concerns. He took time to explain and plan out what was much needed update on my website. Furthermore, he personally offered ...

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Sherry was AWESOME!!! She was helpful and very pol...

Sherry was AWESOME!!! She was helpful and very polite. She sounds like she enjoys helping people and that is always a plus when you are needing online help.. Thank you Sherry

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Companies that run your website do many things for...

Companies that run your website do many things for you, however, the bottom line is if you want to be well represented on google I highly recommend iMatrix! I can definitely speak and vouch for Jennifer Ho, our account manager, who has gone above and beyond for us. Very professional, personable, and...

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Our clinic was making some minor changes to our si...

Our clinic was making some minor changes to our site and Conor was able to get those done in a timely manner. Very happy with the service.

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I have been a client for many years now and have b...

I have been a client for many years now and have been happy with the website. When changes need to be made that I can not handle it gets done quickly, within 24 hours. This past time Nina helped me out with several requests that I kept adding as I noticed what needed to be changed. She was very help...

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Worked with Jesse Friedner today and he was wonder...

Worked with Jesse Friedner today and he was wonderful!
Gave me outstanding customer care delivered with patience and knowledge. Also, gave me inspiration and guidance on how to enhance our current site. Much appreciated! Made all the difference in my website editing experience today. Thank you, J...

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Very Helpful and Friendly!

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Danny went live with me today to improve my websit...

Danny went live with me today to improve my website. he was patient and knowledgeable and had great suggestions. I am feeling a lot better about my website and looking forward to continue to work with him.

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Amy Le Blanc has been amazing with helping me out,...

Amy Le Blanc has been amazing with helping me out, finding out what the website problems were and giving me a plan of action to move forward to have the best website that represents my offices. I have full trust in Amy and chiromatrix to take care of my website. Thank you Amy for your time.

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Outstanding experience. Personalized customer guid...

Outstanding experience. Personalized customer guidance.

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We have our domain for our small business through...

We have our domain for our small business through iMatrix. I has some trouble setting up our domain email to connect to our gmail account, but the technical support staff at iMatrix (especially Brian) were very helpful and patient, and spent time with me on the phone troubleshooting the problem unt...

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Thank you to Colton Wood for all of your help with...

Thank you to Colton Wood for all of your help with our recent update!!

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They have handled my office website for the last f...

They have handled my office website for the last few years and I ve been happy with their service! Customer support makes it easy to update the site as needed.

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Imatrix support staff are always very responsive t...

Imatrix support staff are always very responsive to my needs. Today, Mitsu was especially helpful with making the website changes I needed.

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I Matrix has been awesome in working with me to de...

I Matrix has been awesome in working with me to develop a new Website for the office.. from onboarding team to working with Glenn on the day to day updates.. thanks!

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I have been with iMatrix for many years. The compa...

I have been with iMatrix for many years. The company and support always go way above expectations! Recently, Steve S. helped my resolve issues that I have been having for a long time with Google reviews and PPC. I was so impressed by his knowledge and level of customer service that I am going to add...

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Great company to work with and the support staff i...

Great company to work with and the support staff is awesome!

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I became a client at SECO in Atlanta a few months ...

I became a client at SECO in Atlanta a few months ago. I manage an ophthalmology practice and co-own the optical dispensary with one of our physicians. I knew exactly what I wanted as far hiring a company to assume our website & digital marketing. It took over two months for our new site to go li...

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If you are not using iMatrix for your website, do ...

If you are not using iMatrix for your website, do it now! They know what they are doing and will get patients/clients in your door for you. I get about 2-4 New Patient calls a week since I have starting using their services. All the staff, especially Lupe Ruiz, are extremely knowledgeable and helpfu...

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Ryan was extremely helpful throughout building our...

Ryan was extremely helpful throughout building our new website. He spent a great deal of time making small refinements while I was on the phone with him, allowing me to see the updates in real time. Thank you for your patience and attention to detail, Ryan!

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We signed up for Imatrix for a Chiropractic Websit...

We signed up for Imatrix for a Chiropractic Website. They messed up our entire account and put all our personnal information (home address, email, etc... out on google instead of our business information)! Our ranking dropped at least 10 spots to a complete page after switching to them! When we c...

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I have been very pleased with the result from iMat...

I have been very pleased with the result from iMatrix. Our office combines Dental, Vision, and Orthodontics and they have been able to take an individualized approach to accomplish our unique requirements. Specifically Amy Le Blanc has been able and willing to go the extra mile when we need someth...

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Churn Creek Chiropractic is very pleased with all ...

Churn Creek Chiropractic is very pleased with all the help Eunice Lee has provided us as our SEO account manager. Her hard work and dedication has really made a difference on the web site traffic resulting in more patients finding help at Churn Creek Chiropractic.

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Danny from iMatrix marketing was amazing. I am no...

Danny from iMatrix marketing was amazing. I am not computer savvy so he was extremely patient and not only took command of my computer but showed me step by step how to edit my website so I would know how to do it in the future. He answered all my questions on my level so I understood many importa...

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Love working with iMatrix. Thank you Mitsu Tsuyama...

Love working with iMatrix. Thank you Mitsu Tsuyama for the awesome quick work!

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Haley was helpful, quick to respond and did all we...

Haley was helpful, quick to respond and did all we needed! We are happy.

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I had a pleasure to speak to Steve S. He provided ...

I had a pleasure to speak to Steve S. He provided valuable information on promoting our business via website and SEO. Well done Steve and I m looking forward to our next meeting!

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Conor F was a complete professional who knew codin...

Conor F was a complete professional who knew coding and client appreciation. If all the people in San Diego who work there are like this, then management is doing their job correctly by training these professionals.

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Glen with Imatrix was so very helpful. We had bee...

Glen with Imatrix was so very helpful. We had been having issues with our transition from another host especially with our E-Mail service. Glen stayed with me and got us up and running.

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Peyton was so friendly and very eager to help. She...

Peyton was so friendly and very eager to help. She did a super job!!!

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A+ for customer assistance. Helpful, friendly staf...

A+ for customer assistance. Helpful, friendly staff have been wonderful, working hard to resolve problems that arise with content editing and style. I've dealt with several tech support people over the years, and all go the extra mile to help customize my website as much as possible according to my ...

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ZERO stars from me (I had to select one to post it...

ZERO stars from me (I had to select one to post it). I paid $1500 per month for 6 months to be on the 'Dominator Program'. Six months and $9000 later I cancelled because I got zero results. I recently hired a new website guy who actually used to work for iMatrix. As he looked at my website he found ...

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Haley was great answering any questions I had.

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Amy Leblanc was very helpful today

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It was a pleasure working with Jesse F during my l...

It was a pleasure working with Jesse F during my last call! He was thorough, knowledgeable, and efficient with my change requests.

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Thank you so much for your mad skills Amy! You ga...

Thank you so much for your mad skills Amy! You gave me confidence in iMatrix! Thanks again. Julie

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Kate M was amazing to work with. Very smart, cheer...

Kate M was amazing to work with. Very smart, cheerful and always willing to help.

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Great experience with this host

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Tiana is always fast to make changes or code any n...

Tiana is always fast to make changes or code any new things we want to add to our website! We truly appreciate the support and quickness that she and the Chiro Matrix staff provides!

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Kate M. was awesome at explaining all of the avail...

Kate M. was awesome at explaining all of the available options for our website!

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My employer uses iMatrix for maintaining its onlin...

My employer uses iMatrix for maintaining its online website. I recently had some problems that I needed to troubleshoot, and their staff was very knowledgeable and helpful in getting my problem taken care of. Not only was the problem figured out, but they also helped show me how I can do some things...

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Sebastian was able to resolve my issue while we we...

Sebastian was able to resolve my issue while we were on the phone quickly, politely and easily.

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Augustine spent hours (literally!) working with me...

Augustine spent hours (literally!) working with me to get images for our site customized perfectly. He had an amazing attitude and was a pleasure to work with. Thank you so much, Augustine, for helping to take our site to the next level! I really appreciate your high level of service.

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I worked with Kate today and she was so full of go...

I worked with Kate today and she was so full of good ideas and suggestions and so kind and professional. She made me feel so comfortable and I felt as if my hand was being held the entire time through the process. I only had a short window of time give her to prepare for our call, and she met the ti...

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We were having some trouble logging in to edit our...

We were having some trouble logging in to edit our domains, so we sent a message over to customer support and Colton Wood was able to resolve our issue. He thoroughly made sure that the issue was tested before I tried logging back in again. This type of client support is why our practice hosts our f...

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I had the privilege of speaking with representativ...

I had the privilege of speaking with representative Mitsu; who was such a help. Very helpful and accommodating with information I needed to make my process and learning experience with office domain website much easier.

Sincerely,
Shannon Millet
Shelton Veterinary center

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We had a great session today with Steven S. He ma...

We had a great session today with Steven S. He made great suggestions for our marketing plan which has been a work in progress for a couple of months now. He was fantastic! Thank you so much!

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I wanted to write and thank "Bree" for such excell...

I wanted to write and thank "Bree" for such excellent iMatrix customer service today! She stayed on the phone with me until we resolved an issue that I have been trying to figure out for over a week, which kept me from replying to a review. I have never had a bad experience with iMatrix's custom...

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Glen was great to work with. He had the patience a...

Glen was great to work with. He had the patience and good sense to be able to help me through the confusion, and then he offered to fix the problem for me on his end of the computer which worked out great.

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Petron was amazing!!! Great customer service. Kee...

Petron was amazing!!! Great customer service. Keel you happy with choosing Imatrix.

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I really hate to report that this company did not ...

I really hate to report that this company did not deliver what they told me they would. First of all, I was told I would not be charged until my site was ready to run. That was not true, they charged me for two months before I even had a web page with them. They did not return calls to get my web pa...

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Every interaction is easy and the service is great...

Every interaction is easy and the service is great! I needed an update to my site today and Connor was able to quickly help me.

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Glen was very responsive to my request. Helpful, e...

Glen was very responsive to my request. Helpful, efficient and a pleasure to work with.

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Julius WAS AWESOME!!! Prompt, fast, courteous, ser...

Julius WAS AWESOME!!! Prompt, fast, courteous, service. Every instruction was followed perfect!!!!

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Thank you Jessica!! She went WAY above and beyond...

Thank you Jessica!! She went WAY above and beyond to help me with our website and other issues we were having. I truly appreciated the time she took with me.

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I worked directly with Sofia A. and it was an abso...

I worked directly with Sofia A. and it was an absolute pleasure. She handled all of my questions and even provided me with exceptional follow up in order to ensure that I was happy. imatrix does a fantastic job with their hiring process and it's because of employees like Sofia that I have been doing...

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Had my call today to review website changes and up...

Had my call today to review website changes and updates with Jason. I found him to be very professional and on top of each issue or concern. He offered informative feedback which I truly appreciated. Thank you Imatrix and Jason.

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Julius was kind enough to take my call at just a c...

Julius was kind enough to take my call at just a couple minutes before closing on Friday. He patiently waited for me to access documents and photos that needed uploading, and then promised results first thing on Monday. All of the corrections and additions were completed promptly as promised. Thank ...

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With 30+ years of being in private practice as an ...

With 30+ years of being in private practice as an Optometrist, I have never been more frustrated by any business of any kind I've chosen to do business with as iMatrix. Never get the same person to talk to and the representative I was assigned to in order to begin our social media campaign did not ...

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