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Howard Insurance

3.9ยท 14 reviews
Average ratingAverage
3.9/ 5

Based on 14 reviews

536%
429%
329%
20%
17%
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What reviewers say about Howard Insurance

Generated with AI from 14 reviews on Trustburn ยท updated 59 days ago

Across the reviews, customers frequently describe the staff as friendly, knowledgeable, and helpful, with comprehensive coverage options and reasonable or competitive rates, and several long-term customers say they have been with the company for years without being disappointed.
What are the most common complaints about Howard Insurance?

Looking at the critical reviews on file, the most notable complaint describes a prospective customer who called to inquire about switching agents and never received a callback, only to learn the company had contacted their current agent instead, which the reviewer felt cost them the business.

AI-generated from reviews on this page. Verify anything important with the company directly.

Michael Cyr
Reviews 1

I have been a customer of this insurance company for a few years now and I have always had a positive experience. The staff is friendly and professional, and they always go the extra mile to ensure my needs are met. Their coverage options are diverse and the rates are reasonable. I highly recommend Howard Insurance.

Sarah Supancic
Reviews 1

I'm really happy with the services provided by this insurance company. The support team is always available and ready to assist with any inquiries. The coverage options are great and the prices are reasonable. I would recommend this company to anyone looking for reliable insurance.

Billy Tho
Reviews 1

I have been a customer of Howard Insurance for over 5 years and I must say that their services are truly excellent. The staff is knowledgeable and always willing to help. They provide great coverage options at affordable prices. I highly recommend Howard Insurance to anyone in need of insurance.

Ben Baumgart
Reviews 1

I have been using their services for a while now and I am really impressed. The support team is always available to answer my questions and provide solutions. The coverage options are great and the prices are reasonable. I would recommend this company to anyone looking for a good insurance provider.

Chad Mackey
Reviews 1

I've been with Howard Insurance for a few years now, and I'm extremely satisfied. The staff is friendly and knowledgeable, and they always provide great customer service. The coverage options are excellent and the rates are competitive. I highly recommend Howard Insurance.

Nabeel Shahzad
Reviews 1

I have been using their services for a while now and I am really impressed. The support team is always available to answer my questions and provide solutions. Their coverage options are great and the prices are reasonable. I would recommend this company to anyone looking for insurance.

Nicole Pelletier
Reviews 1

I have been a customer of Howard Insurance for a while now and I have never been disappointed. Their staff is knowledgeable and friendly, always providing great service. Their coverage options are extensive and the rates are fair. I highly recommend this company.

Stephanie Sheehan
Reviews 1

I'm really impressed with the services provided by Howard Insurance. The team is always there to assist and answer any questions. Their coverage options are comprehensive and the rates are reasonable. I highly recommend Howard Insurance to anyone in need of insurance.

Tina Latimer
Reviews 1

I've had a great experience with Howard Insurance. Their team is professional and always ready to assist. The coverage options are tailored to my needs and the rates are reasonable. I would recommend this company to anyone in search of reliable insurance services.

Seth Troy
Reviews 1

Howard definitely won the 'fastest way to lose business' award today. I am insured with Erie Insurance and wanted to explore the possibility of switching agents. I researched local agents, found a couple possibilities and decided to call Howard first. I got the receptionist, explained my situation and was told that an agent wasn't available but would call later. I got busy with work and it was the only call I made. A few hours later, the Howard agent hadn't called back....instead I get a call from my current agent who said she was advised that I was unhappy and looking to switch agents and wanting to discuss the situation. Without disclosing this to me me or getting my permission and based solely on an exploratory call to a receptionist, Howard seems to have contacted my current agent to discuss my call. My relationship with my agent certainly wasn't Howard's business. I felt like my trust was violated and called Howard for an explanation. I STILL couldn't get the agent to come to the phone but the receptionist explained that they have to disclose when an Erie customer switches agents. I noted that I made a brief, exploratory call, had not switched agents and the possibility of calling my current agent was never disclosed to me. The receptionist said she'd have the agent call me to discuss. He still hasn't called. Trust is pretty fundamental to the agent/customer relationship and literally their first move was to betray my confidence. I've never experienced such an epic fail right out of the gate by a company and I applaud Howard for their excellence.

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