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Hotel Winn

4.6· 1,900 reviews
Average ratingExcellent
4.6/ 5

Based on 1,900 reviews

577%
415%
33%
21%
14%
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What reviewers say about Hotel Winn

Generated with AI from 1,900 reviews on Trustburn · updated 17 days ago

Customers frequently describe Wynn Las Vegas as a beautiful, clean, and elegant resort with friendly and helpful staff, great amenities, and excellent dining, though some mention extra fees for services and occasional bar or service issues.
What does Hotel Winn do?

Wynn Las Vegas is a Forbes Five Star luxury hotel and casino on the Las Vegas strip that offers fine dining and a wide range of resort experiences. It is not clear from the company description why the listing refers to it as 'Hotel Winn.'

What are the most common complaints about Hotel Winn?

Based on the critical reviewers on file, the most common complaints involve poor or rude customer service, misleading room upgrades where what was booked online was not what was received, extra charges for basic amenities like in-room safes, and valet service issues.

AI-generated from reviews on this page. Verify anything important with the company directly.

Paul Van Brocklin
Reviews 1

Pro: Encore was gorgeous! Easy, pleasant check-in, free room upgrade, room was amazing (aside from some stains on couch)!! Immaculately well kept property, and the Wynn is incredibly beautiful. Fantastic restaurants, staff very helpful and friendly. Breakfast Buffett options and quality are amazing!

Con: "Slot" machines were tight as a drum, very conservative. Stay included free buffett breakfast to be credited at checkout.Get there before 9:00 A.M. otherwise you'll probably wait for 40+ minutes to get seated. Decided to eat at Urth Cafe one day (excellent coffee and breakfast) and hoped buffett credit would go towards that. At check out was told that couldn't do that which was very disappointing and unnacceptable to me as customer. Will check out other properties next visit. If you're going to credit the account for buffett, why not credit the account for eating at another restaurant on property? Waiting for 30 minutes for a buffett is not for me.

Dora Williams
Reviews 1

This is the only place we stay when coming to Vegas! We go at least once a year and have never had a bad experience with the hotel or the staff! The rooms are large and so are the bathrooms, all rooms seem to have a good view.
We were disappointed in the Wynn's famous all you can eat restaurant. The past two times we came it wasn't as good as it use to be. But they do have several other very good restaurants to choose from and they have fabulous room service food!
We actually enjoyed our room service food better than some of the restaurants!
The only other thing we didn't like this time is that we always rent a car while we are there to travel in. I feel if your a staying guest with them you shouldn't be charged to park in the parking garage. I understand the reason for none guest. But when your spending the money we spend and to stay there, this should be free to your guest.

Quinesha Bentley
Reviews 1

Everything was great. Exceptional customer service from all the staff. Stayed in the panoramic king suite the room is spacious. The only recommendation is I wish the bed was more plush, It was too firm for me. The bed was not very comfortable. Overall good experience!

Joyce White
Reviews 1

I was estatic to walk in and find my cordial welcome on the screen and find sooo many amenities. It was my first experience and far better than I expected. It even outshined the photos shown. I fell in love with the room instantly and knew right away I would come again same place. I couldn't have dreamed of a better experience with hotel and accommodations and professional decorum from top to bottom. You have the details of accommodations down to a science. You definitely work at being an excellent team.

Snazz Wangler
Reviews 1

I have stayed in this hotel twice. I love this hotel. The room is so wonderful. You can control the lights, drapes, temperature and etc.. all from the touch screen on the night table by the bed. The room service had some great food but i didn't like the chicken sandwich. You will spend close to 80-90 or more for two people on room service. The table games are mostly a minimum of 10 in the morning and at night 25/15. The slot machines you can see as low as 1 cent but maybe more for every spin. The housekeeping does do an amazing job cleaning the room. One time, they folded our clothes that were on the couch in the room. Overall, one of my favorite hotels.

Kalleb Green
Reviews 1

Drink at poolside bar had either no alcohol or under poured alcohol. For the price of the drink I would at least expect a shot of alcohol not less than such. Bartender was rude when asked about if alcohol was in it. Room was nice as was other staff but this bar experience was my last experience and left a bitter taste of being taken advantage of. Will not return.

Patrick Soon
Reviews 1

Got a great deal from Wynn that comes with a free night in December and free buffet for 2 during our stay in July. Main takeaways?: Excellent service, quick check-in, and big, clean, and modern rooms. They also have an Amazon Echo in the room that takes voice commands to control music, drapes, lights, and other stuff in the room. Gym and pool are world class. We are continually impressed and will be sure to return to the Encore/Wynn in the future. It's our favorite hotel on the strip!

Courtney Chin
Reviews 1

Room was really nice and contemporary. It was very spacious and clean. My only complaints were that the music from the club was really audible from the room (we were on the 20th floor), and the location is a bit further out from the rest of the key attractions in Vegas.

BE A BLESSING
Reviews 1

From check in to check out everything was excellent. Rooms are very modern with lots of perks. Very clean overall. I always keep the do not disturb on my hotel door. On day 2 of my stay the manager knocked and apologized for the inconvenience but stated she wanted to be sure everything was ok. I never thought about that so I was thankful she did. I HIGHLY recommend Encore. You won't be disappointed.

Matthew Rumery
Reviews 1

I really enjoyed the hotel, the room was amazing. The pool was fantastic. The only downside was if you are on the side that faces the strip, you are gonna hear the nightclubs bass until about 3am. This was on the 31st floor as well. I was told by another guest to stay on the other side of the hotel, and you don't hear the bass. Overall, would stay again.

A McA
Reviews 1

Sinatras restaurant is on the pricey side but you do get what you pay for. Service was excellent.Thank you Chris. Food was cooked exactly as asked. My son who is a steak lover said best steak he has ever had. The tirimusu was best I have ever had.We left feeling special.I highly recommend.

Sara Bush
Reviews 1

I stayed here in August and was really impressed! They are doing a great job of cleaning and sanitizing (COVID) and I felt very safe the entire time. There are plastic barriers up on all the tables and the staff cleans them as soon as someone leaves. All the restaurants are open (though limited hours/days) and room service is also available. I went to properties and Encore and Wynn are doing a MUCH better job keeping things clean.

Charles La Salle
Reviews 1

The Encore at the Wynn is looking great! It's so clean and sanitized I'm feeling very safe here. It looks like more people are coming back with these new safety measures put into place to protect it's guests, the staff has done an excellent job. Every guests temperature is taken before entering and everyone is responsibly wearing a mask. Just love this place!

Paul Wooding
Reviews 1

Have stayed in Vegas every year over the last 20 years and have sampled most of the major hotels. The Encore wins for service, facilities and location. Really enjoyed the Casino staff who had a good sense of humour. Other patrons were good fun to share tables with. Food was excellent and the pool and it's outlook were excellent. Rooms were a one average for the strip.

Eshi Ta
Reviews 1

Amenities

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4.6out of 5

Exceptional!

See all 349 Travelocity Reviews

Hotel Description

5-star luxury resort near Fashion Show Mall

In shopping district

Within a 15-minute walk of this Las Vegas Strip resort, you'll find Fashion Show Mall and Sands Expo Convention Center. Las Vegas Convention Center and University of Nevada, Las Vegas are also within 3 miles (5 km).

18-hole golf course

This luxury resort features a golf course, a casino, and a full-service spa. Traveling on business? Take advantage of the business center, express check-in, and free valet parking. You'll find 5 restaurants and 3 bars/lounges for dining and drinks, and a fitness center is also on site.

Comfy beds, WiFi

Boasting comforts such as pillowtop beds and premium bedding, the 2034 guestrooms offer thoughtful touches like bathrobes and slippers. Other amenities include sitting areas, 24-hour room service, and WiFi.

Daniel Call
Reviews 1

This hotel is one of the finest places I have stayed.

The suites are enormous, with a separated sitting area, plentiful storage, a double-closet, and a luxurious bathroom. There are robes and slippers and complimentary chocolates at the turn-down.

The entire room (including the drapes) can be controlled via an in-room Alexa.

The staff is friendly and attentive.

angela hardin
Reviews 1

The Wynn/Encore is amazing every single time. They exceed our expectations every time from the customer service that you receive at valet, during the check-in process, the restaurants, and even the housekeeping and staff you meet in the hallways. This hotel is our favorite in Vegas!

C R
Reviews 1

Encore/Wynn has the nicest rooms on the strip. They recently installed Alexa units in the rooms, so now the lighting, curtains, and music can be voice controlled. The Red Card players club is really good. i stopped by a several years ago while staying at the Aria and got a red card. Now I don't stay anywhere else. They have a few slot tournaments every year, that are fun to participate in.

Bill Widas
Reviews 1

We made a quick trip over to The Encore as part of a Christmas present for my sister-in-law and her husband. They hadn't spent time at the hotel and casino before and we thought the holiday decorations might be fun for them to see. The king view rooms were a real treat for them and they enjoyed the gaming and restaurants. My wife and I consider The Wynn & Encore as a great reward for behaving ourselves.

Samuel Mclean
Reviews 1

Lovely rooms and really nice decor. Service was generally acceptable, but I definitely wouldn't call it good. Casino / pool / food were all nice enough. Definitely better than my room at the Venetian - felt a lot more modern. If you're visiting and likely to be out of your hotel for a lot of the day, it's a lovely spot to come home to for dinner / a bit of a break.

Stephanie Sapp
Reviews 1

Encore is not my favorite tower especially my room. For some reason we could hear XS until it close ar 4:30 AM which meant no sleep. The room was gorgeous and the bed is amazing. I only stay at Wynn when I visit 3 times a year and love everything Wynn.

The juice drink at the cafe outside Encore pool is worth the $15 especially if you have a hangover!!

Dimitrios Drakos
Reviews 1

Beautiful hotel but be aware of the long queue at the breakfast buffet. At least 50 waiting not so friendly for the residents that have prepaid for breakfast. Surprisingly you can see there are free tables but the queue is long and the process annoying slow.
We complaint to the manager but he said he can t do anything. You can pay $10 pp to skip the queue. This is Vegas!

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About Hotel Winn

At Wynn Las Vegas, enjoy a Forbes Five Star luxury hotel and casino, exclusive fine dining, and endless experiences from the top resort on the Las Vegas strip.

Hotel Winn: A Luxurious Stay in the Heart of Las Vegas

If you're looking for a luxurious stay in the heart of Las Vegas, look no further than Hotel Winn. This Forbes Five Star hotel and casino offers exclusive fine dining, endless experiences, and top-notch amenities that will make your stay unforgettable.

Location

Located on the famous Las Vegas Strip, Hotel Winn is situated in the heart of all the action. You'll be just steps away from some of the city's most popular attractions, including world-class shopping, entertainment venues, and nightlife hotspots.

Accommodations

At Hotel Winn, you can choose from a variety of luxurious accommodations to suit your needs. Whether you're traveling solo or with a group, there's something for everyone here. The rooms are spacious and elegantly designed with modern amenities such as flat-screen TVs and high-speed internet access.

Dining

One thing that sets Hotel Winn apart from other hotels on the strip is its exceptional dining options. From casual eateries to fine dining restaurants run by celebrity chefs like Wolfgang Puck and Daniel Boulud - there's something for every palate here.

Entertainment

When it comes to entertainment at Hotel Winn - there's never a dull moment! The hotel features an array of shows ranging from comedy acts to musical performances by world-renowned artists like Celine Dion and Elton John.

Casino

The casino at Hotel Winn is one of the largest on the strip - offering guests an unparalleled gaming experience. With over 1,500 slot machines and 26 poker tables - there's always something exciting happening here!

Spa & Wellness

After a long day exploring all that Las Vegas has to offer - unwind at Spa & Wellness center located within Hotel Wynn. Here you can indulge in relaxing massages or rejuvenating facials while enjoying stunning views overlooking The Strip.

Meetings & Events

Hotel Wynn also offers state-of-the-art meeting facilities perfect for hosting corporate events or weddings. With over 200k square feet of event space available- this venue can accommodate any size gathering with ease!

Conclusion

In conclusion- if you're looking for an unforgettable luxury experience during your next trip to Las Vegas- look no further than Hotel Wynn! With its prime location on The Strip combined with exceptional amenities such as fine dining options run by celebrity chefs; top-notch entertainment featuring world-renowned performers; expansive gaming floor; spa services; meeting facilities perfect for hosting corporate events or weddings – this hotel has everything needed to make your stay truly memorable!

Address
3131 south las vegas boulevard
Categories
Hospitality