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Hotel Ivalo

4.3· 209 reviews
Average ratingGreat
4.3/ 5

Based on 209 reviews

548%
436%
312%
23%
11%
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Audrey Didier
Reviews 1

The stay at this hotel was great. The rooms were good, clean, equipped. The restaurant was good with lots of local specialties. The organization of activities was great. The activities themselves were great: dog sledding, snowmobiling with brand new equipment, visiting the Rennes farm, local activities (ice fishing, arctic bathing), loan of very good equipment condition and at will (cross-country skiing, snowshoeing, sledding, ice skating) and above all brilliant guides who made us discover life in Lapland, its history, its customs, the different Sami peoples. Really the alternation of half day of activities and half free days allowed to discover the magnificent region of Lapland via the different loaned materials. And the alternation of sports and cultural activities means that one is never tired. The meeting with sami was very enriching. We realize the importance that must be given to preserve this culture and everything Finnish do to preserve it. We really leave this stay with stars full of eyes.

Daniel Valenzuela
Reviews 1

The hotel is ok; but not the restaurant: the staff is overwhelmed by the large tourists groups from travel agencies. Being ignored by the stuff even after chasing them is very dissatisfying. Of course this is not the waitress fault; when the large groups are gone the service is good; but the administration is not planning properly how to handle the rush hours.

Andrea Lopez
Reviews 1

We were a big family group traveling from Spain, Mexico and the US to spend New Year's Eve in Lapland.
After a long day of traveling, the rooms were not ready at 5pm when we arrived at the hotel.
Once we got the chance to check in, the triple room was in terrible conditions. The bathroom looked like an old jail cell bathroom, with all the tiles broken and the toilet with yellow stains.
We went to the reception and complained about it, the receptionist told us that it was A LITTLE DETERIORATED, and that no one else had ever complained before. After a heated conversation, she got us 2 double rooms, which were in much better conditions.
From that moment, our stay at HOTEl IVALO was a nightmare. They did not make or cleanup our rooms for 3 days, with the excuse that they didn't work on Sundays. After, when they finally decided to "make our rooms" they stretched out our beds and a couple of the days we did not get new towels or clean trash cans. Which means we lived most of our vacation with the accumulated garbage and dirty towels.
The "buffet", if we can call it that, was terrible!! The trays were always almost empty. They only had one choice of protein, we had the same meal for 5 days. The presentations were terrible, like I said before with the bathroom, it really looked like a jail dining buffet.
And to put the icing on the cake, on New Year's Eve we didn't have HOT WATER. After a long day of activities, what you want is to have a good hot shower and get ready for a nice new year's dinner. Most of our group had to shower with ice cold water, imagine the water temperature at -20 C outside. Same happened the next day. We were like 24h without hot water in the middle a really cold winter town.
Also, the pool is in terrible conditions, the tiles were dirty and old, definitely it wasn't part of the renovation. The sauna was acceptable.
Overall, the hotel staff were rude and careless, ( not all hotel staff was rude but most ) the service wasn't good at all. Nothing about the hotel met the expectations of our trip.
They definitely need to upgrade their service, installations, food quality and staff.

famille Blond
Reviews 1

Just wonderful
A big thank you to Charlotte de Tui who is available, attentive and very kind.
This trip to Lapland was magical

Mg Mg
Reviews 1

Simple mais propre.
Repas avec des aliments qui ont du gout et locaux pour certains
Mis a disposition de.materiel gratuitement . Emplacement ideal pour les.activites

Cal Greenwood
Reviews 1

I stayed at the hotel Ivalo in November 2013, it was amazing, for the price, the staff were lovely and glad to help with anything you needed, the rooms were incredibly comfortable, lovely beds and thick duvets, heating was perfect to after a day spent out in minus 21 degrees Celsius running on husky sleds, the sauna was epic. Big full spread breakfast. All around a fantastic place to stay, especially in winter if you enjoy peace quiet and having a sauna and a beer while watching the beautiful frozen river. I'll definitely be back.

Juyoun Yi
Reviews 1

It was a comfortable and enjoyable time for 4 days and 3 nights. The location is not far from the airport, the staff were all friendly and the club nord was more than friendly. It seems that 90% of the guests and activities are from France. Activities are conducted in English and French at the same time. One day we were able to see the aurora in the river just behind the hotel. The downside was that breakfast and dinner were not much and the room was cold. The restaurant will not open during lunch hours.

Pedro J Viveros - Tutoriales
Reviews 1

Incredible hotel
All perfect.
Incredible trip in search of Santa Claus.
Children and adults can go
The experience is unique !!!!!
My daughter will never forget it
Insurance!!!!!!

Johanna Caron
Reviews 1

Hotel really very well located, nothing is missing ... Good bedding, availability of free equipment for free time (snowshoeing, cross-country skiing, sleds) balanced catering, neither too much nor not enough, friendly and accommodating staff, I recommend highly, really extraordinary stay and magnificent point of view to see the northern lights

Jean-Claude Chapuis
Reviews 1

Hello,
Good value for money, good services, good rooms, varied and satisfying meals, it lacks the smile of the staff, the activities are well managed with competent guides (Margot among others) all this makes for a great holiday.

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