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Hot Chocolates Ltd

4.6· 203 reviews
Average ratingExcellent
4.6/ 5

Based on 203 reviews

576%
415%
36%
20%
13%
Susan Chatelier
Reviews 1

Wow!! I talked to Arlene to ask about a 'gift basket' I wanted delivered to a friend who needed a pick up. This friend had send a card and treats for my dog, so I thought it would be fun for my dog to recipricate with some 'treats'. I gave her the amt. I wanted to spend and just to choose whatever she wanted between baked goods and chocolate. Well, my friend called me laughing and laughing....saying that when the basket was received, there was a chocolate 'paw' enclosed with my dog's name written on it!!! Isn't THAT incredible!! I had not expected that at all. All the goodies looked great and that extra touch was exceptional customer service. Thanks so much again!!!!

Kevin Miles
Reviews 1

I go in saying.... I will only buy 2 or 3.. and I end up leaving with 10 times that. Amazing chocolate and truffles. Definitely worth the stop and the price. The Umbra coffee is really good also. I've yet to find another place in BC with such good chocolate and truffles. So if your downtown in Courtenay it is worth stopping in, even if your wallet cries, its worth it.

Mia Zimmerman
Reviews 1

Nothing spectacular. Hot chocolate should taste like a chocolate, not like a cacao milk.
I'm from Europe and I've been looking for a real choco taste n Canada for ages. The closest is French Press in Qualicum Beach. Still, hot chocolate originally is thick, heavy in dark chocolatie taste. The thin, light drink that this place offers will never bring me back.

annette
Reviews 1

I've been fortunate enough to sample the chocolates from Hot Chocolates on special occasions for many years. They are the best I've ever tasted. I've actively sought out other shops to sample from, but none have surpassed these. My favourite ones are the Majorca and the Berry Quartet. I also buy their flavoured syrups, which are extremely hard to find on the mainland, and have sampled their fudge and ice cream too. And since they've opened their bakery, Cakebread, I and my friends have enjoyed some of their yummy layer cakes as well.

I live in the lower mainland and get over to the island several times a year. A stop at Hot Chocolates is always a part of each trip. And now not just for me. As I've introduced friends and co-workers to some of their delights I am now supplied with "shopping lists" before I head to the ferry each time. Please keep doing what you're doing. You're obviously extremely good at it.

Stephanie Scott
Reviews 1

We went for coffee and a snack. Everyone I was with had very nice baked treats along with coffee or hot chocolate but because of my dairy and soy allergies I was limited to one option. It was a nice raspberry merangue but because all their chocolate has soy in it I was limited to that or nothing. (They did have milk alternatives for your coffee beverages)

Carmie Dixon
Reviews 1

The very best chocolate that I have ever had. I feel that the other companies do not even compare to there outstanding quality and taste.
My favorite is the dark chocolate strawberry filled and the dark chocolate salted caramels.
The selection of chocolate is incredible.
They have a great selection of sugar free treats.
The ice cream is delicious with lots of flavors to choose from.
The staff are friendly and efficient.
The store is always being updated and kept nice and clean.
It is a very busy place, but you can always relax with a coffee or tea etc..
The owners are amazing people.

Shannon Lemire
Reviews 1

Hot Chocolates has been serving the best chocolates and goodies in the Comox Valley for over 25 years. The store is amazing, the staff is the best and of course the products are off the charts delish. I highly recommend them to everyone...and pst, they do mail orders!!!

Jamie Dunlop
Reviews 1

So many delicious things to buy, so little time; infused olive oils and a variety of balsamic options are nearly irresistible, and competitively priced, plus a wide variety of chocolates, ice cream, and other treats.

Doesn't cater to those with nut allergies (like myself) as much as some places, but definitely not a reason not to go!

Dread Em
Reviews 1

Pretty much everything in Hot Chocolates tastes AMAZING!

I go there every once in awhile to spoil myself or to buy a tasty gift.

The only downside is their customer service. I use to buy the same drink every time I went there. One time the drink tasted wrong... /extremely/ strong. I couldn't drink it. I told the girl at the counter and her reply was, "Oh." With a blank, glazed over, stare. After an awkward pause I ordered the drink again. Paid again. The drink was normal the second time around. I wasn't sure what to expect, but maybe more than an apathetic, "Oh."

Judy Bood
Reviews 1

I received a gift certificate for Hot Chocolates. Now I'm hooked! I got organic spelt bread today, sliced thick. Went home and toasted it with some butter and homemade raspberry jam. Yummy! I also accidentally bought 2 date squares and 2 iced walnut cookies. Can't wait to have tea!!

Katherine Kirk
Reviews 1

But I wanted to tip the girls and could not find the tip jar. Sure wish they were allowed to put that tip jar on the counter. Tips make for happier employees and do even a better job than they are already doing. Love hot chocolates the fudge brownie was delicious

Rachael Langhorn
Reviews 1

Sent some chocolates from here to my boyfriend in Southern Ontario, he really liked them, expectually the Vanilla truffles! I also recommend the the hedgehog truffles here too ( my personal favorite )... it does get busy here during tourist season but its nice to stop here in the winter with some Belgian chocolates, and to watch locals try to drive in the snow down 5th street lol

Michael Mentz
Reviews 1

Very nice opportunity to enjoy a good coffee or a Belgian chocolate.

A little restless, because a lot of passing customers and little seats, but there you have to keep calm. The bread is much better than the Labbertoast quality, which you often get in supermarkets, I was the bread crumbs but actually rather too hard, crispy could not call that.

The price for an ice cream cone with 2 balls 7.5 $ I found excessive.

Katherine Guerra-Zuniga
Reviews 1

They were out of my favourit chocolate this time, but they are doing a pretty good job of making most things available! Love the chocolate and bread here! If I could it would be 4.5 stars not four. They also need to make online orders jsut a little bit easier and add the tequila chocolates to the online orders!

Michael Wright
Reviews 1

Very dissipointed in this place. My girlfriend and I went here and asked them to make us iced London fogs . The "Batista" did not have a clue how to make anything besides hot chocolate. We had to guide her through the steps to make it all in all we spend 10$ on milk and ice, will not being going back ever.

Clarice Coty
Reviews 1

I love going to Hot Chocolates for their raspberry truffles, their boxes of chocolates and for their special birthday cakes. We also purchase many items around Christmas time to thank our loyal clients who are always delighted to receive a special basket of goodies, including of course, chocolates and coffee. One of my personal favourite things from Hot Chocolates is their fig vinegar! Amazing:)

Cameron Mccoll
Reviews 1

Great product
Gabe them a 3 only because there staff needs a bit more training on flavors of products.... namely the gelato they serve
Few of the descriptions where off quite a bit from what we where told along with only a blank "Sorry" when told about it

Great staff love the style of the store but they need to work out a few kinks on product training

Elaine Brown
Reviews 1

Always warm and inviting. This is one of my favorite spots to go in the Comox Valley. Today we enjoyed their large sticky caramel cinnamon buns with cappuccinos and both were delicious! Their chocolate is of a really high quality and their plain chocolate did not cause any problems for my celiac family member at Christmas. Hot Chocolates is also wheelchair accessible.

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About Hot Chocolates Ltd

Address
368 fifth street