Hiraya Group

Hiraya Group is an estimating and negotiations firm that prepares Xactimate scopes for insurance claims and negotiates supplements with carriers. They also create competitive bids from blueprints and offer B2B estimating partnerships as an outsourced backend department. The company serves U.S. contractors remotely and provides public adjusting services specifically for Arizona homeowners and property owners with insurance claims.

The first estimate is completely free, while ongoing claim handling costs $150 per file plus 10% of increased value. Retail bids and proposals start at a $149 service fee, and ongoing B2B partnerships require a custom quote based on typical volume and job types. Public adjusting fees are determined by a written agreement before work begins, with rules varying by state.

To get started, clients must provide the type of work or claim, the property location, any deadline, and where they need help. They should gather photos, measurements, plans, and notes about the work, keeping private claim files out of the initial inquiry. The team will then discuss the right service, documents, scope, and fees before sending the first file.

Hiraya Group operates remotely across the U.S. for estimating services, while public adjusting is currently limited to Arizona only. They are actively working toward obtaining licensing in Utah and Nevada, but those regions are not yet fully operational for public adjusting. All other services, such as Xactimate estimating and supplement support, are available nationwide.

The company offers five distinct services: Xactimate estimating, supplement support, retail bids and proposals, estimating partnerships, and public adjusting. Each service targets a specific need, from writing a new repair scope to handling a claim on a homeowner's own property. Clients can choose the service that fits their immediate job or claim requirements.

Clients can reach the team by emailing info@hirayagroup.net or using the contact form on their website. The inquiry form allows users to review their draft before sending it directly to Hiraya or opening it in their email app. A brief project overview is sufficient to begin the conversation without needing to upload files immediately.

The firm emphasizes precision by connecting each task to photos, measurements, and records that explain it. They focus on clarity by showing where quantities came from and why tasks are included in the scope. Partnership is built by respecting the handoff process, deciding who sends the file and who checks it before the work grows.

The firm states that an estimate describes work and cost, while a supplement asks for a change to an existing estimate. Public adjusters present the claim, but none of these services guarantees insurance coverage, approval, a higher payment, or a specific settlement date. The scope, file completeness, and requested work all affect how long the estimate takes to complete.

The website mentions that the founders bring experience in estimating, claims operations, and training public adjusting teams. They build estimates from the details brought back from the field, ensuring the file makes sense to the next person who opens it. This experience is central to their method of turning records into actionable estimates.

The document checklist advises starting with photos, measurements, or plans, and notes about the work. For supplements, clients must add the full carrier estimate and evidence of what needs to change. For retail bids, the latest plans and a list of work to exclude should be provided.

The firm uses Google Analytics to measure page visits and fixed site actions with user permission. They state that this analytics tool never receives the inquiry text or email draft. The privacy details allow users to choose whether to allow analytics or skip it entirely.

The website provides guides and resources, including a scope estimating guide and a document checklist. They also offer a public adjusting guide by state and common questions to help clients prepare. These tools are designed to ensure a good estimate starts with the right details.

The firm operates on a 'choose by the job' model, allowing clients to select services based on immediate needs like a new repair scope or a customer proposal. They encourage discussing the service and next steps after a brief overview of the job and deadline. This flexibility helps match the right fee structure to the specific work ahead.

The official website of Hiraya Group is hirayagroup.net.

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