Heirs & Order™

Heirs & Order™ is a trading name of Life and Soul Place Ltd, registered in England and Wales under company no. 16827306, and holds ICO registration ZC181045. The business provides UK-focused document packs designed for families and founders aiming to protect wealth, plan ahead, and build a legacy. It targets individuals with assets like homes, investments, pensions, or businesses, as well as those with complex family situations involving children, unmarried partners, or blended families.

The service is specifically designed for people who want to avoid default rules that make decisions for them without the right documents. It addresses common assumptions around inheritance, wills, and trusts, including how intestacy operates in England and Wales and the limits of a will in covering incapacity, lifetime gifts, or business ownership. The goal is to put customers back in charge with documents written around their family rather than using a generic template.

Customers can start by reading the free plain-English articles and the dictionary of terms available on the website to understand the process before committing. Once ready, they choose a specific pack that matches their needs, such as the Last Will & Testament for £39 or the Family Protection Pack for £197. The process involves answering clear questions, after which a named member of the team reviews the documents before they are released to the customer.

The Last Will & Testament pack includes a personal letter of wishes, a step-by-step guide for executors, and a private digital accounts note. The Family Protection Pack features a family discretionary trust built around the people the customer wants to protect, complete with a letter of wishes for trustees. The Business Protection Pack provides a holding company structure with bespoke articles, a shareholders’ agreement, and director service agreements. The Full Sovereignty Pack combines all elements into one joined-up plan for £397.

The Company Formation & Structure Pack is priced at a price to be confirmed and offers bespoke founding documents for various structures like a company limited by shares, a company limited by guarantee, a community interest company (CIC), or an LLP. The LPA Preparation Pack, also priced at a price to be confirmed, provides everything needed for official lasting power of attorney forms with worked-out instructions and step-by-step signing guidance. All packs are designed to be checked for mistakes before reaching the customer and stamped with the rules they were made under.

The business states that every document is checked for mistakes that cause problems later, and anything requiring a professional's eye is flagged clearly. If a document contains a mistake that is the business's fault, they will correct it free of charge. The service ensures that when the law changes, the documents are stamped with the relevant rules so the customer knows who to tell.

The refund policy allows customers to cancel within 14 days of buying, provided the documents have not yet been released, in which case a full refund is given. Once the documents are released, the service is considered complete and refunds are not normally available. If a cancellation occurs, the refund is processed within 14 days to the original payment card, though it usually takes 5 to 10 working days to reach the account.

The business operates in England and Wales, as indicated by the registration details and the specific legal context of intestacy laws mentioned. The website explicitly states that the service is focused on the UK market, providing document packs aimed at families and founders within this jurisdiction. The company is registered in England and Wales, confirming its operational location.

The business explicitly states that it is not a firm of solicitors, accountants, or financial advisers. It provides general information and prepares documents but does not give individual legal, tax, or financial advice. Where a customer's answers show a specific reason to take professional advice, the business tells them plainly why that is necessary next to the affected document.

The pricing for the core document packs is clearly stated in GBP, with the Last Will & Testament costing £39, the Family Protection Pack at £197, and the Business Protection Pack at £247. The Full Sovereignty Pack is priced at £397, while the Company Formation & Structure Pack and LPA Preparation Pack are listed as 'Price to be confirmed'. All prices are displayed in GBP on the website.

The business differentiates itself by offering documents written around the customer's family and plans rather than filling them into a template. It aims to make legal protection accessible and not gatekept by high professional fees, ensuring every family deserves documents that work. The mission is to build a foundation that lasts by providing accessible legal tools and honest guidance about what the documents can and cannot do.

The process is described as a step-by-step flow where customers first read plain-English articles and a dictionary of terms. They then answer clear questions, and a named team member reviews the documents before release. The customer receives clear instructions for signing and putting everything in place, ensuring they understand what they are doing.

The business provides a dictionary of terms and plain-English articles to help customers understand the legal concepts before making decisions. It emphasizes that the documents are checked for mistakes and stamped with the rules they were made under to ensure future compliance. The service focuses on providing a clear path for families and founders to protect their assets without needing expensive professional gatekeepers.

You can reach Heirs & Order™ by e-mail at hello@heirsandorder.com.

The official website of Heirs & Order™ is heirsandorder.com.