Login or sign up
For business
Average ratingExcellent
4.6/ 5

Based on 834 reviews

572%
420%
35%
22%
11%
Ask AI

Ask AI about Heinen's

Generated with AI from 834 reviews on Trustburn

AI-generated from reviews on this page. Verify anything important with the company directly.

Daniel Stanescu
Reviews 1

Does anyone ever actually shop the grocery aisles here? Lol Outstanding place for any type of hot or cold food your heart desires. You can come here for any meal of the day and walk out pretty happy. Come here for the beer and wine too! The whole second floor has all the beer and wine you could ever need. They have plenty of wine tasting machines as well as beer on tap and local canned or bottled beer that you can open and drink right there! Most amazing grocery store ever!

Mr. D
Reviews 1

This location is definitely more than just a grocery store. It is a fun place to come and visit and go explore the second floor wine tasting area. You can easily grab a few samples of wine as well as enjoy some food from the snack shop nearby. Of course, you can go down to the first floor and get some fresh hot food from the deli and bring it back upstairs to enjoy a nice glass or two of wine. The building itself is very historic and the architecture as well as painting all along the ceiling is absolutely stunning. This is truly an experience to remember for a long time. Area is extremely clean and safe and secure, nearby parking and transportation is conveniently located. I certainly recommend this location as one of your stops if you have never been there before.

Barbara Linder
Reviews 1

Grew up in Cleveland and moved to NC, was back for high school reunion. Was a stop on our trolley tour. It is in an old, beautiful bank building with a picturesque rotunda... I used to bank there when I was young. Odd to see it used in this way, but very useful. Been remodeled into a downtown grocery for all the urbanite dwellers. Cleveland is moving up! All the usual Heinen's offerings and service. Not sure though if the workers mind all the tourists coming in to look around...

Antiggonus Sabulsky
Reviews 1

Very clean and safe. Security officer always present. Butcher counter with a large variety of fresh meats and seafood. A massive deli and pre made foods section. Huge diversity in all stock, especially in "healthy" options such as organics, grains, etc, Very affordable despite gorgeous aesthetics.

MsAzone1
Reviews 1

Heinens is a place where you can go do your food shopping while you have a glass of wine. Its for anyone who doesnt mind eating before they shop or sitting with your friends for lunch and have a taste testing of different wines they have. The people are knowledgeable and if on some crazy day, they don't know, they will certainly not mind finding out for you. They have delicious sweets that make people come back and buy dozens at a time. If you love sushi they have it there too, with sushi Wednesday $5 sale. You just can't beat a good store that thinks about the customer and the customers needs.

Matt Tucci
Reviews 1

A great place. One of the employees upstairs by the wine bar took us on a tour and showed us the vault and a couple other things that you just wouldn't notice if you didn't look at it. I still gave it 5 Stars even though the girl who checked us out, ignored us when we asked how she was and when we left we told her to have a good evening she ignored us. I can't expect everybody to have a good day, I guess. My wife and I make sure to make it a stop every time we're downtown.

Eamonn Mooney
Reviews 1

Beautiful grocery shop that is impeccably cleaned. Staff are very friendly and kind and the store has a large selection of products to offer. The quality of the food is very good and and the store setting is beautiful. If your looking for a nice place for groceries then this is the place to go.

private personal concierge
Reviews 1

Had the worst experience with a cashier named Lisa, truly pathetic, the first in for years, and the new managers covered over her behavior as if nothing serious happened. But she will do the same thing to another unsuspecting customer and hopefully they will react the way I wanted to but chose not to!

News

No news yet. This is where the business shares its own updates and press.

Photos

Widgets

Boost your business trust by displaying a widget on your website — a simple way to convert your visitors into customers.

Get the widget for your site →

About Heinen's

Come discover what’s made Heinen’s a neighborhood favorite for 92 years and counting. Shop high-quality groceries in-store and online.

Heinen's is a family-owned grocery store chain that has been serving customers for over 92 years. With a focus on high-quality products and exceptional customer service, Heinen's has become a neighborhood favorite in the communities it serves.

One of the things that sets Heinen's apart from other grocery stores is its commitment to sourcing only the best products. From fresh produce to artisanal cheeses, every item in the store is carefully selected to ensure that customers are getting the highest quality possible. This dedication to quality extends beyond just food items - Heinen's also offers an extensive selection of wine and beer, as well as health and wellness products.

In addition to its commitment to quality, Heinen's also places a strong emphasis on customer service. The staff at each location is knowledgeable and friendly, always willing to go above and beyond to help customers find what they need or answer any questions they may have. Whether you're looking for recipe ideas or advice on which wine pairs best with your meal, you can count on Heinen's staff members for expert guidance.

Another thing that makes Heinen's unique is its online shopping platform. Customers can browse through thousands of products online and have them delivered right to their doorstep - making it easy and convenient for busy families or individuals who don't have time for traditional grocery shopping trips.

Overall, if you're looking for high-quality groceries backed by exceptional customer service, look no further than Heinen's. With 92 years of experience under their belt, this family-owned business has proven time and again why they are a neighborhood favorite - both in-store and online!

Address
4540 richmond road