Ambulance chasing company that bills their clients...
Ambulance chasing company that bills their clients to invade their unsuspecting employees medical records! They violate HIPAA laws by luring sick employees into their bloodthirsty trap then give away their private medical information to the employers who can then start malicious efforts to fire thes...
They are bullies and cheats!
Their webpage is wrong when you're trying to look ...
Their webpage is wrong when you're trying to look up a doctor. Ultimately, it's Cigna's webpage that is wrong. It shows a doctor being at a certain location, but if you go to that hospital's website, he/she is not at that location. For instance, a search showed that Dr. Joe is affiliated with Eve...
Denied claims that were supposed to be covered and...
Denied claims that were supposed to be covered and medically necessary.
Horrible... not getting ER visit covered for my da...
Horrible... not getting ER visit covered for my daughter! 2x
2500.00 on me as a single parent!
Worst "insurance " ever. They have not paid out any bill in the last year... I'd actually give then no stars...
This is the company that my work uses for insuranc...
This is the company that my work uses for insurance. I have called them before with an issue. The person that I spoke to was very helpful and patient. Very friendly. Walked me through the whole process.
Have dealt with them on several occasions. Both t...
Have dealt with them on several occasions. Both times it seems they are a very poorly run company. I had to submit an accident form twice because they never seem to have gotten the first one. And after the second one I had to call and have the representative dig through the system to find it an...
I never like to complain but this company deserves...
I never like to complain but this company deserves all the negative reviews. I have been dealing with them since beginning of this year due to my son's ongoing speech therapy bills. My speech therapist is out of network so we pay her directly and I submit a reimbursement form online to get reimburse...
Worst insurance EVER!! Poor people skills, they ma...
Worst insurance EVER!! Poor people skills, they mail endless paperwork to fill out looking for any excuse to not pay the doctors, also they have the worst RX provider also finding ways and excuses to NOT cover or fill prescriptions.
Incompetent. I was sent a letter saying I hadn't f...
Incompetent. I was sent a letter saying I hadn't filled out my enrollment forms and all my claims were going to be denied. When I called they said it was sent in error and to disregard it. The next day, my work sent an e-mail saying they had sent that letter to dozens of people, and they were all w...
I'm not happy with this insurance at all. I had s...
I'm not happy with this insurance at all. I had some crowns put in the upper front teeth. The dentist did not set them correctly. Shortly after I lost my job now I don't have this insurance anymore. I called them to complain. That the dentist denied any wrong. The insurance company said they paid t...
As a primary provider they have performed as expec...
As a primary provider they have performed as expected. As a secondary provider they are horrible. I am primary but my husband as Medicare. Every single claim is a hassle. They send letters requesting EOB with 45 day time limit when they know full well it takes Medicare months to process claims i...
I have found their customer service team excellent...
I have found their customer service team excellent and helpful. I have never had an issue with claims and if I have questions I get answers. When ever I call they always treat me as an individual and provide personalised service!
I would give a 00 if I can. This insurance sucks a...
I would give a 00 if I can. This insurance sucks and will try to denied all the claim as much as possible. Don t have a choice because this is the insurance the work place chose. They re trying to denied my son $19,000 medical bill after sending us a injury questionnaire form twice stating they have...
building is beautiful. front desk girls weren't th...
building is beautiful. front desk girls weren't the best.
They refuse to pay out claims, -they do everything...
They refuse to pay out claims, -they do everything they can to not pay.
Bad receptionist lady sitting nearest to entrance,...
Bad receptionist lady sitting nearest to entrance, making much fun on visitor and laughing in his back. Very impolite and hurting. She does not know basics of customer services. On Feb 12 2020, 12.00pm
Customer service was very professional, courteous ...
Customer service was very professional, courteous and efficient. Great job. 5 stars.
Very Rude and bad customer service I ever dealt.
This company is a breeding ground for incompetence...
This company is a breeding ground for incompetence, and they fail to perform even the most basic functions in a timely manner. I had no choice in using Healthcomp as they are the 3rd party administrator for my Cobra benefits from a previous job. On one claim I had to submit the same documents 4 tim...
corporate office
Systems are archaic. With today's technology the F...
Systems are archaic. With today's technology the FSA $ should be pre-loaded on a card (many other FSA Administrators have been loading credit cards for a decade now). Would save a ton of time & hassle not to have to pay the expense, then submit a claim for reimbursement. With processing/mail time it...
My service agent went completely above and beyond ...
My service agent went completely above and beyond good customer service. She really cared and listened with patience to be talk. She then offered to make a call to the facility where I was supposed to have my screening to explain my insurance benefits to them. She straightened out the issue and call...
Their reimbursement check bounced and no one will ...
Their reimbursement check bounced and no one will respond to me.
I called them for help and the rep went above and ...
I called them for help and the rep went above and beyond by calling the servicing facility to resolve my billing issue, then called me back with an update. She delivered exceptional service!
Health Comp DENIES ALL CLAIMS. They suck!!!
This is the worst organization I have ever had to ...
This is the worst organization I have ever had to deal with. Incompetent is a compliment. First, for a health care management to not accept automatic payments is ridiculous- they only accept a monthly check payment, then don t cash the check for weeks. Second, they are alway rude when you call them....
We send in a $3100.00 check for Cobra (which cover...
We send in a $3100.00 check for Cobra (which covers the entire family). The only list my wife as eligible. They leave the rest of the family off. Its like they don't realize how much time and effort we are going to have to put in to go back a fix any medical bills with the providers so that insur...
They will try to make you pay for everything, even...
They will try to make you pay for everything, even when it's supposed to be covered. They tried to charge us for a flu shot for my pregnant wife when our preventative care should be free... So after like 20 phone calls and a couple weeks they changed it to free. So annoying that I had to call multip...