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Harker Research

2.3· 11 reviews
Average ratingPoor
2.3/ 5

Based on 11 reviews

518%
49%
39%
29%
155%
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What reviewers say about Harker Research

Generated with AI from 11 reviews on Trustburn · updated 92 days ago

Customers are sharply divided: a few had a smooth, on-time experience taking a paid music or radio survey, while many others report long waits, runarounds, or having to fight for payment, with the lowest ratings repeatedly citing non-payment or payment only after complaint filings.
What are the most common complaints about Harker Research?

The critical reviewers most often describe not being paid, or being paid only after significant effort, for completed music and radio-listening surveys; several say they had to file complaints with the BBB or chase the company repeatedly before receiving anything.

AI-generated from reviews on this page. Verify anything important with the company directly.

Aimee Evans
Reviews 1

I know 3 other people who took the Jacksonville music survey mid-May and have yet to be paid.

Edit: I did end up contacting the BBB and received a check in the mail today, as did 2/3 other people I know that took it. I am upgrading my rating to 2 stars; however, if I end up getting a check for the other survey, I'll change my rating to a higher one. Still waiting for the second mid-May one.

Update 9/13: Mid-May survey payment arrived today. Will change to 3 stars.

Brittany Carlson
Reviews 1

I received payment after 2 weeks the 1st time I did a survey with them & it took almost a month (27 days) the 2nd time, but both times I did finally receive payment. The payments were not issued it until after I filed reports and wrote negative rewiews though, so it's hard to say if you will actually receive your payment without fighting for it lol But I did finally receive mine & it took alot of work to get it. Good luck :)

Sandra Thompson
Reviews 1

Unfortunately, Harker Research is not to be trusted. They contracted us in 2008 to recruit an expedite project for a Denver station's radio listening test. Harker was unable to fulfill the project requirements without our assistance. They owed us thousands of dollars for work we did on their behalf and never paid after repeated attempts to collect from them.

Lenny Hall
Reviews 1

Poor customer experience
Waiting to get paid for a survey I did 2 months ago.
I get excuses to why I haven't been paid yet I will call the bbb today and file a complaint
Also will not be doing any other paid surveys from anyone ever unless it's face to face

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