Gracero

Gracero is an AI-agentic platform built for aesthetic and wellness clinics, including med spas, IV therapy, TRT, weight loss, laser, and hormone practices. It uses seven AI agents to handle calls, scheduling, bookings, client communication, marketing, and revenue insights around the clock. The platform aims to automate operations so staff can focus on treatments.

Clinics can start using Gracero by booking a demo or signing up for the Essentials plan, which costs $149 per month and includes up to two providers. The Professional plan is $299 per month for unlimited providers, while the Enterprise plan is custom for multi-location groups. Onboarding and data migration are handled at no extra cost, with clinics going live in days.

The Essentials plan includes online booking, payments, client CRM, automated reminders, and digital consent forms. The Professional plan adds memberships, before-and-after photos, treatment protocols, marketing, and all seven AI agents. The Enterprise plan offers multi-location management, custom integrations, and SSO provisioning.

Gracero offers three Voice AI add-on plans: Voice Starter at $99/month, Voice Pro at $249/month, and Voice Unlimited at $699/month. These plans provide 24/7 call answering, appointment booking, and lead qualification with dedicated phone numbers and call recording.

Payment processing fees are 2.5% plus $0.15 for card-present transactions and 3.2% for online or card-not-present transactions. There are no setup fees, and the platform operates on a month-to-month basis with no long-term contracts.

The platform is located in Wilmington, Delaware, and serves clinics across the US. It is designed specifically for aesthetic and wellness practices, offering a modern alternative to competitors like Mangomint and Boulevard.

The AI Receptionist picks up every call, books appointments, and sends confirmations before the caller hangs up. Scheduling agents waitlist patients for cancelled slots, while CRM agents nudge VIPs who haven't visited in six weeks to prevent churn.

The platform claims to recover 92% of cancelled slots at 10 AM by texting waitlists and filling empty slots in four minutes. It also recovers 60% of no-shows within 48 hours by sending recovery texts shortly after the missed appointment.

The platform is HIPAA-conscious and PCI-compliant, with privacy-first data handling that does not sell or share client information. Users can export their data anytime, and the system supports BAA availability for professional plans.

Gracero has a 30-day money-back guarantee and allows users to upgrade or downgrade plans anytime without penalties. The system supports two-way texting and includes up to 3,000 SMS per month on the Professional plan.

The contact phone number is +1 (929) 597-0889, and the email address is hello@gracero.ai. The team promises a response time within 24 hours for any inquiries sent through their contact form.

The platform integrates with various tools for charting and consent, and supports loyalty and referral programs. It also includes health metrics and progress tracking specifically for aesthetic treatments like laser and body sculpting.

The official website of Gracero is gracero.ai.

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