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Gladstone's Library

4.6· 56 reviews
Average ratingExcellent
4.6/ 5

Based on 56 reviews

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What reviewers say about Gladstone's Library

Generated with AI from 56 reviews on Trustburn · updated 28 days ago

Customers frequently praise the stunning, tranquil surroundings and unique historic atmosphere, often highlighting the quiet environment for working or reading, the friendly and helpful staff, and the lovely grounds and gardens. Many reviewers describe it as a hidden gem in North Wales, though a few have noted minor issues such as intermittent WiFi.
What does Gladstone's Library do?

Gladstone's Library is a place where visitors can read, relax, eat, and stay, located in North Wales close to Chester, and it also hosts a lively programme of events. Based on the data, it functions as a library, residential retreat, study space, and restaurant/cafe set in historic surroundings and gardens.

What are the most common complaints about Gladstone's Library?

The most common complaints, as described by the critical reviewers, centre on the food and cafe experience, including poor quality, overpricing, lukewarm meals, and rude or off-putting service from a particular member of cafe staff, as well as cleanliness issues such as sticky tables. One critical reviewer also noted that the experience is more basic than luxury and depends on other guests during a stay.

AI-generated from reviews on this page. Verify anything important with the company directly.

Vicky Jones
Reviews 1

Thank you for making our Book Club Xmas Lunch so special, we really appreciate the extra effort you went to for us, the food was great ( huge portion of beautiful turkey and home made mince pies ) and the lovely welcome your staff gave us. I think your Library is one of the best places in North Wales, a real gem. Thank you, Vicky Jones

Remina Bastian-Tollet
Reviews 1

Chill out place. Located in the quiet village of Hawarden, just a few miles away from Chester is this gem of a place. It is an independent library given to the people by the great Prime Minister William Ewart Gladstone who believed in education for all. It offers residential retreats, apart from a space to study or just enjoy a meal at their restaurant. A walk around the gardens is so uplifting for the soul to be in its surroundings. U can get a 15 min. glimpse into the library through scheduled arrangements by ringing them up.

Anna Smith
Reviews 1

Thoroughly recommend afternoon tea between three and four. If you've not been before they give a brief introduction and then tour round old library rooms at 4pm. Food is great and will cater to dietary needs. Library is an inspiring and peaceful place to study and reflect.

Christine Edwards
Reviews 1

This building is amazing but we visited the cafe for the second time the first visit was fine but on our second visit the food was poor to say the least, we had to return some of the food which did not go down well with the lady behind the counter, but in fairness i think if you cant get you teeth into a piece of cake I do think you are in your right to do so. I was going to comment to her about the awfull stickiness on the table (my friend put her phone down on the table and it stuck to it. She only had her phone out because a family member was ill) but the mood this lady was in i thought best not to say anything, i heard a few people commenting about the tables so it wasn't just us. So this cafe is definitely off our list of places to go which is a shame

M Sinclair Stevens
Reviews 1

This is a review in 3 parts because of 3 excellent and distinct aspects to visiting Gladstone's Library.

First, we stayed in a twin bed room on the first floor which was clean and very comfortable. The furniture was spare Scandinavian with warm woods, comfy mattresses, and nice sheets with a special local wool blanket. The light fixtures and the radio were mid-century modern. There is no TV in the room as the focus is on books (however, if you must watch TV there is one in the common room). All very neat and relaxing. The bathroom was a wet room with fully accessible shower and toilet. We could hear the bells ringing in the church tower next door. This wasn't disturbing with the windows closed but if you sleep with the windows open, it might be. A satisfying continental breakfast was included in the price of the room. Additional hot dishes could be ordered for a slight additional charge.

Second. Afternoon tea. We reserved and paid extra for the afternoon tea. Sandwiches, scones, and sweets were all delicious and the atmosphere delightful. A good value for the price (especially compared to a tea we had later in London at St. Pancras).

Third. The library itself. Our hotel stay afforded us access to the library. No talking. It was one of the most quiet, restful, and immersive days of our trip. If you love books, or you are looking to get away from the hustle and bustle of the world, I highly recommend a night at Gladstone's Library.

Julia Convery
Reviews 1

Many thanks to all the staff for a dignified family gathering after the funeral of my beloved mother. The buffet food provided was excellent & the venue perfect for such an occasion. We looked at other places in Hawarden, but this seemed the most suitable and it turned out to be the best choice. A very sad occasion was made more bearable because the wake was so well organised. You did Mum proud.

Nigel Greenwood
Reviews 1

Gladstone s Library is one of my three favourite places in the world. I find the architecture, furniture and general decor perfect. I go there for afternoon tea every time I m in the area, and enjoy working in the library. Good meals, which can also provide a pleasant opportunity to chat with other people. When I stayed overnight once, my room was fine.

Helen TT
Reviews 1

I cannot recommend Gladstone's Library enough if you are a book lover. We stayed for one night and spent most of that time in the silence of the library looking through the thousands of books that Gladstone collected. As a resident you can stay until 10pm which feels like a great privilege.
The hotel room was comfortable and warm and the food from the onsite restaurant was fresh and delicious.
There is a separate lounge room with a fire in winter where you can sit, read, drink wine and eat cheese - absolute bliss!

Marie
Reviews 1

Absolutely superb home-made afternoon tea.

This place is a hidden gem.

A fabulous place to enjoy excellent food in the comfort of a lovely historic building.

The talented chef, Matt, makes the most delicious scones and cakes and specifically the chocolate coated moist coconut bombs are divine.

Corina served us on the day and was friendly, helpful and attentive and ensured our visit went without a hitch.

Overall I would highly recommend a visit to this lovely place for whatever culinary delight takes you fancy.

Mona Glesne
Reviews 1

Twice my husband and I have been able to spend extended time here for study, rest and refreshment. The library is a national treasure and the food and company of other learners staying at the residential library was a delight and intellectually stimulating. I just hope we can return again some day.

K.A. Wiggins
Reviews 1

Interesting cultural experience; very quiet, quite historic. Themed rooms on the upper floors available for a stay with detached/shared washrooms. Clean, more basic than luxury; the experience will vary widely depending on who else is in residence at the time. A pleasant change if you've burnt out on the madness of youth hostel travel. Large walled park and a very limited number of shops within walking distance; coming with a vehicle will make for a more flexible trip.

Sian Haycocks
Reviews 1

Visited for lunch for second time.i had a cooked meal and drink.meal luke warm as was the coffee.Also a certain member of staff in the cafe has a right attitude. very rude when asked a question on my previous visit with a friend and also very off with a different friend today.customer service roles are hard I know as this was my role in a Bank but being rude is not an option however you feel

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About Gladstone's Library

Read, relax, eat and stay with us at Gladstone's Library. Situated conveniently in North Wales close to Chester with a lively programme of events.

Gladstone's Library: A Haven for Book Lovers and Travelers

If you're looking for a unique and peaceful getaway, Gladstone's Library is the perfect destination. Located in North Wales, just a stone's throw away from Chester, this library offers more than just books. It is a place where you can read, relax, eat and stay.

Founded by William Ewart Gladstone in 1894, Gladstone's Library has been serving as a hub of knowledge and culture for over 125 years. The library boasts an impressive collection of over 250,000 books and periodicals covering various subjects such as theology, history, literature and politics.

But what sets Gladstone's Library apart from other libraries is its welcoming atmosphere. The library provides comfortable accommodation with 26 bedrooms that are individually designed to cater to different tastes. Whether you prefer traditional or contemporary decor or need extra space for your family or group of friends - there is something for everyone.

The rooms are equipped with modern amenities such as free Wi-Fi access so that guests can stay connected while enjoying their stay at the library. Additionally, there are communal areas where guests can socialize with other book lovers or simply unwind after a long day of reading.

One of the highlights of staying at Gladstone's Library is its food offerings. The Food For Thought Cafe serves delicious homemade meals made from locally sourced ingredients that cater to all dietary requirements including vegetarian and vegan options.

Apart from being an ideal place to relax and read books in peace; Gladstone’s Library also hosts various events throughout the year ranging from literary festivals to workshops on creative writing which attracts visitors from all around the world.

The library also offers meeting rooms equipped with state-of-the-art technology making it an ideal location for conferences or business meetings away from distractions found in typical office environments.

In conclusion; whether you're looking for a quiet retreat surrounded by books or want to attend one of their many events; Gladstone’s Library has something special on offer that will make your visit unforgettable!

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Libraries