Gillespie group

I was a resident at Gallery Place for +12 years. During my time of living there, the staff treated us like family. Lora, Angela, Amy and Anthony are hands down, some of the best!! They truly care about their residents!!

I love the view and location of my apartment. Washer and dryer in my apartment is wonderful, reserved parking space are great. Management and maintenance very responsive.

Great developers for the area. They really have a vision for the city.

I was promised a second floor apartment at prudden place but was told I would have to wait an extra week longer to move in there. I agreed solely for the second floor apartment and had to find a place to put all my stuff and stay for a whole week during finals week to find out on the day of move in that we were placed in a first floor apartment and there was nothing they could do. I am a female and have been robbed before on the first floor so it s pretty horrible that I m basically forced to live in an apartment that they refused to let me tour and provided invalid information on. Sucks to be moving into a new complex with such bad vibes. feeling like this might be a year from hell.

Because I was moving from a further different state, 3D tours were heavily used to determine whether or not I should choose this apartment. Communication between I and the management team was great. They were very understanding, Parking hasn't been too terrible, very transparent to their residents when there were issues to be dealt with. The maintaince man is very nice and is very efficient.

Our building has been without main door security since I reported it in August. Door is now taped open with a sign saying door is open and anyone can enter. We are not given a reduction in monthly rent. I am elderly and live alone I choose this property for it's security not lack of it. This past month I asked management here to notify me monthly with an update on this problem. I was told NO ! I was told if I wanted to know I could call. I have this answer on my phone in her voice mail message. Since I have lived here I've had 3 water problems not my fault. 2 times the water heater in the apartment above me broke and flooded my kitchen walls light fixtures etc. the other flood occurred when an eavestrough broke in pouring rain and flooded one of the bedrooms. During these 3 water problems I kept a smile on my face an accepted accidents happen. But as time goes on I've become less understanding . A couple months ago I noticed brown spots in the ceiling above my toilet. Apartment above mine has a toilet above mine. My first thought was sewage. I was very concerned as I was having heart surgery in a week and scared of getting an infection. I called office in morning and was asked if I was sure it wasn't just a shadow on the ceiling! I was offended as I don't know u know what from a shadow. Well I was told she would send someone over to check this out that day. By 5pm no one had shown up so I called office again with my concerns of infection. I demanded someone come check now as it was a Friday. I was told impossible as maintenance had left for the day. Then was told this would not be of any harm to me and my health! This was so wrong and uncaring! I don't think office help should be giving residents medical advice. Anyway maintenance came on Monday morning and they were great. They told me they had no idea of this reported problem on Friday and they had plenty of time to deal with this on Friday if they had known! Anyway it was sewage leaking from toilet upstairs. Maintenance was great and took care of this immediately and apologized many times. Other complaints contest for best looking summer patio reward was monetary I wanted to enter but was told no as I was not on Facebook. Plus my feelings about this contest is weeds are growing up in rock areas plus some patios black with mold this money should have been used to clean up these areas . Mostly back facing apartments are neglected. Also early last year almost every balcony had to have repairs. the wood used was a different color and never painted to look nice and it is still this way. they could have used ladders to climb up to balconies from the outside and never entering apartments?? Well I going to wind this story up with....We now have rats in our yard. I reported this and reported I'd been taking pictures of them and where they are living in open drains. I reported and suggested someone look at my photos I'd been taking. I reported this past weekend , today is Monday no call back nor anyone wanting to see pictures. Also other residents are reporting this problem. Residents told me today the are living all over the complex here. Should Health Department be made aware of this problem??

Nice apartments, quiet area. Responsive staff when an issue comes up. Would recommend this place to anyone.

Our heater has been busted for almost a year now. My roommate and I have called and E-mailed about the problem and have gotten no response. I love my place of living. But it's going to be difficult living through another winter. Our outlets are to old to support space heaters without blowing a fuse. I will change this to a 5 star if I wasn't freezing every night of fall and winter.

I can t wait to not live here. Assistant Property Manager (who s leaving) is/was amazing. Gillespie Group though are not friendly, for some things not responsive, maintenance and management don t communicate well and blame each other, and their lease policies/rules are outdated and conservative. And in disputes, they will side with conservative tenant. I would not recommend renting from Gillespie Group.

I've been here for almost a year now. It's quiet. My neighbors are all friendly. The staff is helpful. I've had no problems since I've been here.