prianko prianko
Reviews 1
Called the bank a couple of times and got through ...
Called the bank a couple of times and got through within a few minutes everytime, whereas other banks puts you on hold for 40 mins.
Well done Gateway Bank
Patrick Dwyer
Reviews 1
The company lost $250,000 in a term deposit. Staff...
The company lost $250,000 in a term deposit. Staff were incompetent, long delays to get transferred to a manager and then just dumped onto another person and I had to repeat myself over 10 times on some things. Amazing!!!
Jackie Wright
Reviews 1
Eventually quite satisfied. On the one hand we had...
Eventually quite satisfied. On the one hand we had an excellent customer service officer attend to our home loan matters with patience, accuracy and customer satisfaction. However on the other hand, the internal departments did not seem to be properly coordinated and not very organized. We had to ...
Jennifer Pergoliti
Reviews 1
Thanks heaps to Deon who was with us through every...
Thanks heaps to Deon who was with us through every step of our loan.
He was very caring and helpful. We would definitely recommend the Gateway bank to anyone looking for a loan.
Thanks again Deon.
Cam Balzer
Reviews 1
I have been with Gateway (and previous names) for ...
I have been with Gateway (and previous names) for over 25 years. I've had three home loans, 2 car loans a few personal loans and several different investment accounts.
Their service and staff have always been fantastic. They make traditional Banks look foolish!
Nothing is too hard or too much trou...
Rossi Carbon
Reviews 1
3 Months ago, i opened an account and all my docum...
3 Months ago, i opened an account and all my documents have been verified and about 2 weeks after i received a letter from gateway bank advising that they have closed my account without any explanation, I called and was put on hold for half an hour. Anyway, i think i was lucky not to deposit money i...
Todd Samuels
Reviews 1
I had been a customer for 30 years and the sheer i...
I had been a customer for 30 years and the sheer incompetence of this pretend Bank is astounding, in attempting to discharge a mortgage due to substantial personal issues their care and customer service was appalling, do yourself a favour and use any other real Bank for your Financial Service needs
Savio Mendez
Reviews 1
The worst experience of a credit union after being...
The worst experience of a credit union after being with them for 10yrs, they cannot communicate and had to call everyday for an answer. Will surely get better service from other banks. Keep away.
Aaron Chong
Reviews 1
They are condescending, arrogant and judgemental o...
They are condescending, arrogant and judgemental on your decisions if you decide to go for another bank's loan rates instead of theirs. Their rates are not competitive, highly unprofessional and I strongly do not recommend them as it reflects on their overall culture and service.
Eddie
Reviews 1
We had a great experience with our liason, Michael...
We had a great experience with our liason, Michael, who was extremely helpful and proactive with ensuring we were informed and knew what had to be done in order for a smooth process to occur. Our communication, via emails, were efficient and he would get in touch with us via phone if there were any...