Terrible company. Paid for van insurance outright and the money leaves my bank. 3 months later I get a letter from the police saying I have no insurance! They d cancelled my insurance in the first week without letting me know and without giving me a refund. When I finally got through to their poor p...
Worst of the worst. Tried several times over the weeks to email. No reply. Called the company 20-30 times for weeks and weeks. Call is put on hold and NEVER answered. They wouldn't let me cancel within 14 days, I was even willing to pay a cancellation fee. Just after a month I received a text not an...
Terrible service. Promised proof of no claims, but never arrived meaning my new policy was cancelled...do not use this broker!
The FCA/Insurance ombudsman should fine heavily and withdraw their licence to operate.
20 min on hold... Hello? No confirmation after uploading NCB doc proof. Struggling to get hold of anyone.
If only I could give less than one star. Ptu. Disgusting company. After cancelling my insurance over one instance of speeding without informing me, they proceeded to charge me for the subsequent payment for coverage which I now didn't have More
I have been trying to contact your van insurance department since mid February and I have still not spoken to anyone. I have been on hold pretty much all day everyday. When someone finally answers the phone you hang straight up. It it absolutely ridiculous.
If there was an option for 0 start then this company would be getting it.
Absolutely shambolic. We've reported them to the financial ombudsman.
Stay well clear, long wait times resolving their issues, usually cut off when eventually get through. Absolute waste of time.
After 10 years of careful driving without any issue, I decided to have an insurance with Autosaint with the blackbox. They cancelled my policy after just 2 months because their blackbox stated that I exceeded the speed limit once. This is clearly a way to cash hundreds of pounds of cancellation expe...
got insurance over the internet they took 1st payment straight away have not heard anything from them since they wont answer the phone or emails i cant tax my vehicle without insurance certificate which i cannot get from this company absolutely discussed with them.