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Fox run village

4.1· 10 reviews
Average ratingGreat
4.1/ 5

Based on 10 reviews

560%
40%
330%
210%
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What reviewers say about Fox run village

Generated with AI from 10 reviews on Trustburn · updated 2 days ago

Customers frequently describe Fox run village positively, calling the community beautiful and well maintained with friendly staff and residents, a wide range of activities and clubs, and a welcoming environment, while a minority note issues with senior care consistency, contractor access, and staff behavior.
What are the most common complaints about Fox run village?

Based on the reviews, common complaints focus on inconsistent or difficult home care and housekeeping assistance, lack of contractor access across the campus, some rude staff members, and concerns about entry and health screening practices.

AI-generated from reviews on this page. Verify anything important with the company directly.

M M
Reviews 1

I'm very worried that they are opening the door for the covid virus. I was making a delivery to a resident in the Belmont clubhouse a few days back. Previously, I was asked health questions at the gate and didn't deliver the items to the resident. No health questions and the ability to deliver the items to the resident, seems very risky, especially since we are seeing a second wave in Michigan.
Don't let down your guard, fox run....this virus is too dangerous.

John Steward
Reviews 1

The grounds are beautiful and well maintained. There are several good (but crowded) restaurant options (no breakfast served.). The facility is clean and well kept. My father-in-law at first described this place is like "living on a cruise ship".

Erickson does many things well, and granted my parents are on the "decline" and hardly take advantage of all the programs offered. What dismays me is that Erickson Communities advertise "expertise in senior care" and a "continuity of living" services. We have found this not to be true. An attempt to get consistency in home care and housekeeping assistance has been difficult at best!

They have been there for over three years and it has been a tiring and exhausting experience to communicate with their "home care staff."

If your loved ones are quite competent and independent, this is a good place. If not, you might be better served elsewhere.

rich parmenter
Reviews 1

Joyce and I are in our 12th year as residents at Fox Run.

Granted, it isn't perfect...but we know it's close because when 5 residents each identify 3 things they'd like to change--there's very little overlap in their responses.

As expected, we have many friends among the residents. What you wouldn't expect is the staff. It's exceptional! 95% of them routinely go the 'extra mile' for residents.

Emalee DeWitt
Reviews 1

Fox Run is a beautiful community! Staff has always been nice and informative. My reason for 3 stars is because I m an outside contractor and they don t vouch for us very well. We are given a pass to park in H parking lot- right across the street from Chelsea Court where my client lives. It takes me 10 minutes to get to my client because I have to walk ALLLLLLL the way around the campus to get there. They don t give us keys to the doors and the trolly bus zooms right on past us. I think this needs to change, especially during the winter time. Walking in the -20/-30 degree weather wasn t fun, at all. Security is aware that we have to do this, it would be great to see some changes in the future!

JL Hunter
Reviews 1

Our parents have been here several years now and love it. A great place to live as independently as you want but still have plenty of social interaction with others. The young people (many college students) who work in the food service at the on site restaurants are a delight. One time when dad fell in the apartment, mom pulled the emergency cord and said help was there within a minute. Easy to take long walks between sections indoors if weather bad.

Sandra Bernstein
Reviews 1

I have been a resident at Fox Run for 3 1/2 years and this is truly the place to live for Seniors. There are so many wonderful activities if you care to partake or just relax in your apartment. The staff are wonderful always helpful and there when we need them. Residents are super friendly. Everyday is a vacation and stress free. What more can you ask for?? I rate Fox Run A+

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About Fox run village

Address
41000 thirteen mile road
Categories
Real estate