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First Command Property Management

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Questions about First Command Property Management

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What is First Command Property Management?

First Command Property Management is a licensed property management firm based in Meridian, ID, serving the Treasure Valley area. It provides residential and multi-family services including marketing, tenant screening, rent collection, maintenance, accounting, and eviction handling. The company offers specialized support for military owners and manages a portfolio of rental properties with guarantees like a 30-day rental guarantee and a leasing guarantee.

How does First Command structure its management approach?

The company operates under a 'Precision Over Volume' philosophy, managing a limited portfolio to ensure consistent, attentive service for every client family. This approach allows them to focus on structured systems and disciplined oversight rather than chasing high volume. They emphasize clear communication to give owners visibility into their investment without requiring constant follow-up.

What are the specific pricing tiers and fees?

First Command offers two main pricing tiers: Command Essential, which starts at 8% monthly with a $140 minimum per unit, and Command Professional, which starts at 10% with a $165 minimum per unit. Leasing fees are 50% of one month's rent for Essential and 75% for Professional, charged at lease signing. Both plans include full-service property management, rent collection, and 24/7 maintenance requests.

What digital tools and guarantees are available to owners?

The company provides a suite of online tools including a real-time Owner Portal, a Tenant Portal, and calculators for Rent vs. Sell, ROI, and Vacancy Loss. They also offer a Market Ready Pricing tool to help set competitive rates and a 'Lease-First Guarantee' to protect owners. These digital resources are designed to give owners full visibility and control over their investment.

Which geographic areas and specific locations does First Command serve?

First Command serves the Treasure Valley region, specifically Meridian, Boise, Star, Eagle, Nampa, and Kuna. Their physical office is located at 3597 E Monarch Sky Lane, Suite F-240, Office #275 in Meridian, ID. They can begin managing a property as soon as management agreements are signed and the property is ready for leasing.

When was the company founded and what is its background?

The firm was founded in 2025, building upon the founder's experience managing a personal real estate portfolio since 2007. This history gives them over 17 years of hands-on ownership and investment experience. They also employ military veterans transitioning into civilian careers, bringing discipline and reliability to their operations.

How can owners contact the company and what are the office hours?

Owners can contact First Command via the business phone number +1-208-567-7771 or the email address Info@FirstCommandPM.com. Office hours are Monday through Saturday from 9:00 am to 5:00 pm, with Sunday appointments available by appointment only. They offer direct deposit (ACH) for owner disbursements to ensure secure and timely transfers of rental income.

What types of properties do they manage and what is their leasing goal?

The company handles a wide range of property types, including single-family homes, multi-family units, and condominiums. They manage everything from marketing and tenant placement to inspections and ongoing maintenance coordination. Their goal is to secure a qualified tenant as quickly and efficiently as possible based on pricing, condition, and market demand.

What specific guarantees does the company offer to owners?

First Command provides a 'Risk Mitigation Guarantee' that includes one free re-lease within 12 months if needed. They also offer a 'Communication Guarantee' promising a 1-business-day response time and a 'Leasing Guarantee' for tenant placement timelines. These guarantees are designed to protect owners rather than lock them into long-term contracts.

What are the key terms regarding contracts and cancellation?

The company emphasizes a 'Lease-First Guarantee' and a 'No long-term contracts' policy to provide flexibility. They also offer a 'Cancel Anytime' option with a 30-day notice period. These terms are part of their structured management approach aimed at reducing friction for both owners and tenants.

What technology and maintenance protocols are used?

First Command uses advanced property management platforms to provide real-time insights and powerful features for clients. They maintain a '24/7 requests' system for maintenance and offer 'Same-Day' response times for critical issues. Their vendor bills and receipts are emailed monthly with owner statements and are also accessible anytime through the online Owner Portal.

How do they handle maintenance and repairs?

The company focuses on 'Quality repairs at competitive prices' and ensures accurate billing and easy access to records for clear financial tracking. They handle coordination between tenants, vendors, and owners to ensure every maintenance situation is managed smoothly. All vendor-uploaded photos of completed repairs are available in the Owner Portal for full transparency.

What is the official website of First Command Property Management?

The official website of First Command Property Management is firstcommandproperty.com.

Does First Command Property Management have reviews on Trustburn?

First Command Property Management has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.

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About First Command Property Management

First Command Property Management is a property management company serving the Treasure Valley area. It provides residential and multi-family property management services, including marketing, tenant screening, rent collection, maintenance, accounting, and eviction handling. The company also offers specialized services for military owners and supports owners and tenants through dedicated online portals and resources. First Command manages a portfolio of rental properties and advertises guarantees such as a 30-day rental guarantee and a leasing guarantee.

Address
3597 E Monarch Sky Lane, Suite F-240, Office #275, Meridian, ID
Categories
Real estate