Finger in the nose kidswear

AVOID AT ALL COSTS - DO NOT BUY FROM THEIR WEBSITE

Their customer service and order/customer management are appalling ; it's a shame.

I placed an order on May 12th on their website (a jacket for my son's birthday).
Following my order, I received no updates regarding shipping—or any potential delays, NOTHING.
No communication and no shipment.

On May 22nd, I mailed their customer service to request a cancellation (the gift was going to arrive too late, so I had to find something else to replace it).
Customer service took several days to reply and told me on May 27th that they were processing the cancellation request. Still no news.
I followed up several times regarding the cancellation/refund, until June 4th (almost two weeks after my cancellation request), and then, surprise : the order was delivered to my home!
Still without any explanation or message from customer service.
I submitted a return request and I'm still waiting for customer service to process it.

There's been absolutely no responsiveness, nothing has been done: neither the delivery was on time nor the requested cancellation was processed.
It even seems like requesting the cancellation finally triggered the shipment!

So I'm waiting for my return request to be processed and for them to send me a return label : given the situation, there's NO WAY I'm paying return shipping costs.

👍 I absolutely love Finger in the nose! Their clothes are top-notch and the customer service is outstanding. The website is interactive and visually appealing. The quality of the clothing is unmatched. Highly recommended!

I recently purchased clothes from Finger in the nose, and I must say I'm impressed. The quality and fit of the garments are exceptional. The website is user-friendly and provides detailed information about each product. The shipping was fast and packaging was great.

I am a satisfied customer of Finger in the nose kidswear. The quality of their clothing is excellent and the designs are trendy. The website is user-friendly and the ordering process is smooth. I would highly recommend their products to other parents.

As a customer of Finger in the nose kidswear, I am really impressed with their clothing collection. The quality is exceptional and the designs are unique. I love how my kids look in their outfits. The website is user-friendly and the delivery is always on time.

The clothes I bought for my kids from Finger in the nose are fantastic! They are comfortable, stylish, and made of high-quality materials. The online shopping experience was seamless, and the delivery was prompt. I highly recommend their products.

👌 Finger in the nose kidswear offers great quality clothing that is both stylish and comfortable. The customer service is excellent and the website is easy to navigate. I have been purchasing from them for a while now and I am always satisfied with my purchases.

😍 Finger in the nose kidswear is my go-to brand for children's clothing. I'm absolutely in love with their unique designs and excellent quality. The website is easy to navigate, and the customer service is top-notch. I highly recommend their products to all parents!

The kids' clothes are amazing! I shop at Finger in the nose often and I'm always impressed with their selection. The website is easy to navigate and the checkout process is quick. I would definitely recommend Finger in the nose to other parents.

I recently discovered Finger in the nose kidswear and I'm so glad I did. The clothes are of excellent quality and the designs are unique and stylish. The website is user-friendly and provides all the necessary information. Ordering and delivery are hassle-free. Highly recommended.

I have been buying Finger in the nose kidswear for my children for years and I'm always impressed with their products. The quality is top-notch and the designs are modern and trendy. The website is easy to use and the customer service is outstanding. Highly recommended!