Just began our relationship with Fidelity/Card Knox, but so far, so great. Larry and everyone at Fidelity has been very responsive and helpful. I love the control I have over the restrictions and reports. High marks compared to past companies we've used!!
Our business has been using Fidelity Payment Services for almost two years and have found them to be a great credit processing service. We have changed services a few times over the last 10-15 years as many companies raised our fees without notice and had terrible customer service and reporting. F...
I've been dealing with Fidelity since 2019. Their service is top notch! Extremely professional, quick to respond and return calls/ emails!
My rep, Hershel Weiss is always very helpful and quick to address any questions and/ or problems. Highly recommend!
Excellent customer service. Quick response time each time. Helpful, friendly and professional.
Great customer service. I didn t have to wait for hours for someone to get back to me. The set up was quick and easy. The whole team was very helpful, especially Ari Sendrowitz who went above and beyond to make sure I was happy.
Our company easily and gladly gives Fidelity Payment Services a 5 Star review for their all-around excellence in handling our payment processing needs. We have experienced professional customer service and easy access to support when needed. We cannot recommend Fidelity enough to any company looking...
Have been a customer for over a year now. Their low fees and great customer support have helped our business grow. They have a great website that is easy to navigate and you can send customers a link to request payment by card. The site couldn't be easier to use.
I have been using Fidelity payment Services now for a while, it has exceeded all my expectations, I have had several times different questions and after contacting their representative I found them to be excellent in quickly resolving any questions I had
Keep up the good work
I have to say that I have worked with a multitude of credit card merchants over the last 9 years. Liba and Stephanie have been absolutely amazing. Not only have they been professional and knowledgeable, but they have been honest and helpful; going far beyond any level of service that I have experi...
The guys working there are really effecient, knowledgeable & great personalities a real pleasure to deal with
Would refer them to friends