Based on 9 reviews
Ferry Lettings is a residential lettings and property management agency founded by the Barton family in 2000, though the business began letting its first property back in 1978. It is led by Gavin Barton and serves landlords and tenants across Broughty Ferry, Dundee, and surrounding areas including Monifieth, Carnoustie, and Arbroath. The company operates from 214 Brook Street in Broughty Ferry and holds the registration number LARN1903079.
The agency offers a free, no-commitment property valuation where a team member visits the home to assess its current market value and rental potential. They also provide property management services for those who own or intend to purchase residential property for rental purposes. These services are designed to help landlords and tenants navigate the local market with expert knowledge.
Ferry Lettings prides itself on offering a personal, trusted lettings service rooted in strong family values and a deep connection to Broughty Ferry. The business is led by Gavin Barton, who continues the family legacy alongside a dedicated local team. This approach aims to provide peace of mind and a hassle-free professional service for all clients.
The team includes Gavin Barton as Business Manager, Janette Clarkson as Property Manager, and Elaine Bruce as Lettings Manager. Janette manages viewings, inspections, and maintenance, while Elaine handles rent payments and prepares Tenancy Agreements. Their combined experience ensures a thorough and professional approach to assessing prospective tenants and managing properties.
To get started, potential clients can complete a short form on the website to arrange a viewing or request a free property valuation. The team will then contact the client at a time that suits them to discuss their needs or answer questions. This process is available for both landlords seeking property management and tenants searching for a new home.
The agency serves the wider Dundee area, including specific locations such as Carnoustie, Monifieth, and Arbroath. They manage properties in various neighborhoods like The Maltings in Carnoustie and streets in Dundee such as Kenmore Terrace and Balerno Street. Their local expertise covers these specific regions and surrounding areas.
The agency has been operating for over 25 years, having started its first letting in 1978 and officially founding the business in 2000. This long history allows them to draw on decades of local experience and established relationships within the community. Their longevity is a testament to their commitment to serving the local market.
Clients can reach the agency by calling 01382 480043 or sending an email to admin@ferrylettings.co.uk. The contact page also provides the physical address at 214 Brook St, Broughty Ferry, Dundee, DD5 2AH for those who prefer in-person visits. These channels are used for inquiries, arranging viewings, or submitting feedback.
Recent Trustburn reviews from November 2023 highlight that the staff is generally helpful, friendly, and professional. While most reviewers praise the smooth process and excellent communication, one tenant noted that the process took longer than expected. The overall rating is 3.9 out of 5 based on nine reviews.
Reviewers frequently mention that the staff is approachable, responsive, and knowledgeable about regulations. Some landlords specifically noted that the team takes pride in providing a second-to-none service and manages properties with integrity. These positive themes are consistent across multiple feedback entries.
The agency uses social media platforms including Facebook, Instagram, and Tiktok to stay connected with clients and showcase their featured properties. They also maintain a LinkedIn profile to demonstrate their professional standing in the industry. These digital tools are part of their strategy to provide clear communication and local expertise.
The team includes a fully qualified Letting Agent with in-depth knowledge of property, tax, and benefits, as well as a Property Manager with extensive local administration experience. This structure ensures that both landlords and tenants receive valuable expertise and reassurance throughout the process. Their roles are clearly defined to support the continued growth of the family business.
The agency emphasizes a personal touch and expert local knowledge to help clients navigate the rental market. They aim to provide a professional service that is reliable and trustworthy, ensuring that both landlords and tenants feel supported. This focus on personal service is central to their identity as a local letting specialist.
Ferry lettings is located at 214 brook street, Dundee, Scotland.
The official website of Ferry lettings is ferrylettings.co.uk.
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😊 I had a decent experience with Ferry lettings. The staff was helpful and responsive, and they assisted me in finding a suitable rental property. However, the process took longer than expected, which was a bit disappointing. Overall, I am satisfied with their service.
I had a positive experience with Ferry lettings. The staff was friendly and professional, and they assisted me in finding a suitable rental property. They provided me with all the necessary information and made the whole process smooth and hassle-free.
👍 I am very happy with the service provided by Ferry lettings. The team was efficient and friendly, and they helped me find the perfect property. They were quick to respond to my queries and made the whole process stress-free. I would definitely recommend them to others.
I had a great experience with Ferry lettings! The process of finding and renting a property was smooth and hassle-free. The staff was professional and helpful throughout, and the communication was excellent. I would highly recommend Ferry lettings to anyone looking for a reliable and trustworthy letting agency.
I recently used the services of a letting agency to find a rental property, and I must say that it was a pleasant experience. The staff was helpful and friendly, and they assisted me in finding a suitable place to live. I would recommend their services to others.
😃 I had a good experience with Ferry lettings. The staff was friendly and professional, and they helped me find a suitable property. The communication was excellent, and they promptly answered all my queries. I would recommend their services to others.
I found Ferry lettings to be a reliable and professional company. They helped me find a great property that met all my requirements. The staff was friendly and knowledgeable, and they guided me through the entire process. Overall, I had a positive experience with them.
👌 I recently used the services of Ferry lettings, and I must say that I'm quite happy with the overall experience. The staff was helpful and efficient, and the communication was excellent. They helped me find a great rental property. I would recommend them to others.
I recently rented a property through a letting agency, and I must say that I was quite satisfied with the service. The staff was friendly and responsive, and they made the whole process easy for me. I appreciate their efforts in finding me a suitable place to live.
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Ferry Lettings Agency, Residential Lettings and Property Management in Ferry Lettings Agency, Residential Lettings and Property Management in Dundee, Broughty Ferry, Angus, Tayside, Monifieth, Carnoustie, Arbroath and surrounding areas