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Ferndale Public Library

4.5· 31 reviews
Average ratingExcellent
4.5/ 5

Based on 31 reviews

581%
43%
310%
23%
13%
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What reviewers say about Ferndale Public Library

Generated with AI from 31 reviews on Trustburn · updated 15 days ago

Across the reviews on file, customers frequently describe the staff as helpful and friendly and praise the library as a clean, welcoming community space, though the most recent reviews on file are from late 2020.
What are the most common complaints about Ferndale Public Library?

Based on the lowest-rated reviews on file, critical reviewers have complained about being wrongly accused of leaving materials, a significant reduction in the book collection after a remodel, the space feeling more like a community center, and the furniture being dirty or littered with crumbs.

AI-generated from reviews on this page. Verify anything important with the company directly.

Peter Clouse
Reviews 1

This is an amazing building. They atmosphere is friendly and inviting. I use the library primarily to rent DVDs but have got books and other materials. The staff is friendly and professional. I ve also used the community room on multiple occasions and it s a great resource to have available. This is a fun and family friendly environment.

Deborah R
Reviews 1

FPL has been a godsend for me in a million ways but especially now. They have the best youth librarians on Earth! Before parenthood I always came to the library for the usual stuff, books, DVDs, use the computer, Wi-Fi, printer, and copier. The services have always been top notch and everyone is very kind. However now with my son I feel even more overwhelmed with love for the FPL. Thank you!

Clara Y
Reviews 1

I am so impressed with the curbside pick up at the Ferndale library. Thank you for offering this service and all the hard work that the staff does to help out the library patrons. I miss attending baby story time ( a program I love ). The librarians at this library really go the extra mile !!

Jenna May Kim
Reviews 1

This is a cute library with friendly staffers. I love visiting the library check out the staff-recommended books on the shelves or to just sit down by the fireplace to read. Really cozy. The quiet areas are quiet and perfect for studying. This library is a hidden gem of Ferndale.

Kristy Currier
Reviews 1

The Ferndale Library is not the largest library, but fits with Ferndale. The collection is still a good size and you are able to check out books from other local libraries and have them delivered to the Ferndale Library to check out. I have never had an issue getting a book that I was looking for. There is also great programming for people of all age including music, children's story time, Adulting 101, classes, gaming for teens, book clubs, etc.

There is plenty of seating available in the main library area and just outside the doors to get work done. There are larger meeting rooms that your can reserve. Depending on the day there are people having meetings, doing activities such as crafts, playing board games or having a get together.

The children's area is in the back corner when you enter the library, we spend a lot of time there. There is only one entrance and exit (besides emergency) which makes it a lot easier to keep track of your little ones. The librarians get to know your family and even greet my toddler by name every time we come in. They are also very knowledgeable about children's books even telling me what book I wanted from the random description I gave them (pig, striped pants, etc). The children's programming is also wonderful. I've been to everything from the baby story time to toddler story time and the music and movement program. Both my child and I have enjoyed them.

The Ferndale Library has probably been one of my favorite libraries in a place that I have lived. The small town feel where they get to know you with still having the services and ability to get books that you would expect from a larger library.

Just An Observer
Reviews 1

Quiet, but ever since they remodeled, there just aren't as many books. They removed over half of their stock. Every time I go in I am saddened by this. It's more of a community center / internet cafe than a library now. It's also full of people waiting for the bus, and the furniture is always gross or littered with crumbs.

kendra komp
Reviews 1

We are so fortunate to have this amazing library in our community. The building itself is modern, bright, cheerful, comfortable and green. The staff are extremely knowledgeable and helpful. The library offers all the basic resources you would expect, but goes way above and beyond bringing innovative programming that is both educational and fun! I would venture to say that Ferndale has one of the coolest libraries around.

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About Ferndale Public Library

Address
222 east nine mile road
Categories
Libraries