Faber & Brand

1.3 · 23 reviews
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Melissa McKenzie
Reviews 1
2020-10-03 06:16

Where do I even begin? They are rude, they lie, th...

Where do I even begin? They are rude, they lie, they will garnish your paycheck and not even notify you until after it happens. I had to reach out one of their partners of the firm to even get a copy of my paperwork. If you can avoid these crooked ppl, i suggest you do

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Erik French
Reviews 1
2020-09-28 01:02

This company is an absolute joke just let me pay m...

This company is an absolute joke just let me pay my debt off without having to be on hold for 30 plus mins every time. I work 56 hours a week and I am off on only the hours they are closed as well as my account i have payed over 600 dollars to somehow disappeared but yet I still have a debt how do y...

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Grace Ganawah
Reviews 1
2020-09-18 02:49

On several occasions, the customer service personn...

On several occasions, the customer service personnel have been rude. You have to drill them for them to give you details on your account/ balance information and etc. Very poor and rude customer service. Wouldn't recommend companies using this collection agent. Their customer service doesn't encoura...

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Antronette Brown
Reviews 1
2020-09-05 00:35

Sarah is AWFUL! I've never had such a hard time TR...

Sarah is AWFUL! I've never had such a hard time TRYING TO SETTLE A DEBT! She wouldn't forward me information I requested. She would give me a timeline on anything! She was very sterile in her demeanor and not at all informative or helpful! Glad this whole ordeal is soon to be over!

I'd give Faber...

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Cj Pfeiffer
Reviews 1
2020-08-11 17:52

Never answer the phone until 30 minutes on hold, d...

Never answer the phone until 30 minutes on hold, do not take our monthly payment like they say and the send garnishment paypers to us when they mess up also the lady just hung up on me and was very rude I'm really thinking bof getting a lawyer to deal with these people it is totally out of line the ...

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Emily H
Reviews 1
2020-07-24 05:00

Needs a lot of work. CANNOT use a debit card for ...

Needs a lot of work. CANNOT use a debit card for payments unless you're paying over $250 but attorney wont tell you that at court. Won't set up account per court agreement until after you call and can't tell you why it wasn't taken care of before that.

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Natalie Lee
Reviews 1
2020-06-04 03:25

i received small claims summons and immediately ca...

i received small claims summons and immediately called them. They settled with a monthly payment and terms starting next month. I tried to call today to make a payment and their office is closed. Also when I tried to make a payment on line it would not let me choose an amount lower. I will try ...

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Melissa Liles
Reviews 1
2020-05-20 03:48

Have tried on several occasions to talk to them to...

Have tried on several occasions to talk to them to make payments but no one will speak to me. My attorney calls and they send to voice mail and will not return calls. How are you suppose to take care of business with people like this.

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Charlotte Jackson
Reviews 1
2020-05-17 18:56

I've delt with a lot of collection agencies, and l...

I've delt with a lot of collection agencies, and law firms. By far this was the best company to assist me with my matter. Thank y'all for treating me like a human, answering the phone in a timely manner, and handling my case in a timely matter. Let me not forget the MONEY y'all sent back quickly. Ev...

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Amber Barnes
Reviews 1
2020-04-27 21:40

My husband has been sent to small claims through t...

My husband has been sent to small claims through this company and the name on the small claims is not even his name they just added aka and his real name! I have tried to merge him to a conference call and have been hung up on 3 times!!!!! I have even waited on hold for an hour! This is ridiculous! ...

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Keyonte'
Reviews 1
2020-04-16 09:34

Called after receiving the papers saying I owed on...

Called after receiving the papers saying I owed on a medical bill was on hold and line dropped 3 times before I finally got to someone. Got online payment set up to pay monthly, but when I went to pay them the agreed upon monthly payment wasn't able to be paid. Got garnishment papers and when I call...

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Tkeiah Randle
Reviews 1
2020-03-12 08:47

If I could rate ZERO stars I would. I received a g...

If I could rate ZERO stars I would. I received a garnishment order, okay that's fine. 2 months later I receive a Statement Judgment with a reduced amount that specified that the total included costs and attorney fees I read from both documents that I received in the mail to inquire how I would be re...

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Thom Baker
Reviews 1
2020-02-14 14:57

I received a letter from their office which about ...

I received a letter from their office which about a employee of mine, however I don't know the person on this form. I thought I would call the law office to report their mistake but after waiting on the phone for 20 minutes, being disconnected, recalling, being told they could not transfer me at thi...

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Sheila Bryan
Reviews 1
2020-01-11 22:25

I just read everyone else's review here, and it's ...

I just read everyone else's review here, and it's the same exact story. We received a letter saying we owed for a medical bill. It also said we could request verification of the debt and they would mail us a copy of this. We thought we paid all of our creditors off, so we sent them a letter (Cert...

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Brandy Gonzalez Diaz
Reviews 1
2020-01-10 07:19

This company is ridiculous. We have been paying ev...

This company is ridiculous. We have been paying every month on time for over a year. 1 month they received our payment late, not any fault of ours the payment was mailed and should have been received early, but even with proof they chose to continue with a garnishment. Lets not even get started with...

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