What is EXTAZ?
EXTAZ is a digital studio located in Hauts-de-France that builds custom websites for artisans, independents, and small local businesses. The studio is operated by a single person who handles all projects personally. They offer five main services including showcase websites, site redesigns, visual identity, local SEO, and website maintenance.
How does the studio manage its workload and client attention?
The studio limits itself to three new clients per month to ensure personal attention for each project. This approach guarantees that every client receives dedicated time and focus from the single operator who manages the entire workflow.
What are the pricing and delivery terms for showcase websites?
Showcase websites are priced at a fixed fee starting from 1,500 €. The studio commits to a delivery time of four weeks per project with a fixed-price package model.
What are the steps in the project process?
The process begins with an initial call or coffee meeting where the client explains their business and goals without any commitment. This is followed by a week of drawing mockups, fonts, colors, and text tones that are validated together before coding begins.
What local SEO services are included in the packages?
Local SEO is included within the showcase website package to help businesses appear when people search for their trade in their specific city. The service involves optimizing the Google Fiche and aligning content with relevant local search terms.
What does the monthly maintenance service include?
Website maintenance costs 29 € per month and includes backups, updates, small adjustments, and fast hosting. This service allows the client to forget about the site while it continues to run automatically.
How does the studio handle client communication?
The studio operates with a single point of contact from the first email through to the final delivery. Clients communicate directly with the operator rather than navigating through multiple departments or teams.
What are the core principles defined in the studio's manifesto?
The manifesto states that the price is announced at the very beginning along with the delivery deadlines. If the project stops, it is by mutual decision rather than due to forgotten optional extras.
What specific services are available for visual identity?
The visual identity service covers logo design, typography, colors, and business cards to create a coherent system that works across all supports. This service is offered on a custom quote basis rather than a fixed fee.
What is the underlying philosophy behind the website design approach?
The studio aims to deliver a site that works for the client rather than the client working for the site. The goal is to create a unique digital presence that converts visitors into customers.
What is the current rating and review count on Trustburn?
The studio has a Trustburn rating of 4.2 out of 5 from 5 reviews. The feedback highlights the personal attention and fixed pricing as key strengths.
How does the studio keep clients informed during development?
The studio uses a private link for real-time progress tracking during the coding phase. Clients can follow the advancement of their project in real time through this secure connection.
What support is provided after the website is delivered?
The studio provides a free follow-up period of 30 days after delivery. During this time, clients can take over the site themselves or continue to be accompanied by the operator.
What is the expected response time for client inquiries?
The studio emphasizes a 24-hour response time as part of their commitment to quick communication. This ensures that clients receive prompt answers to their inquiries and concerns.
How can I contact EXTAZ?
You can reach EXTAZ by phone at +33750276918.
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