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Questions about Energy Performance Cert

Based on reviews, listing data and website checks · updated yesterday

What is Energy Performance Cert?

Energy Performance Cert is a provider of professional Energy Performance Certificate (EPC) assessments for residential and commercial properties across the UK. They help landlords, homeowners, letting agents, and property managers understand building energy performance through accurate assessments and clear reports. The company specializes in domestic and commercial EPC services to support property sales, lettings, compliance requirements, and energy improvement planning.

What is the starting price for an EPC assessment?

The website states that accredited EPC assessments in London start from £59. This price applies to fast residential and commercial appointments available across Greater London. Customers can book these appointments online to secure a slot with an accredited assessor.

Which certifications does the company hold for its assessors?

The business highlights that its assessors are accredited by Elmhurst and Stroma. These certifications confirm that the assessors meet the required standards for conducting EPC evaluations. The company emphasizes this accreditation on its booking and contact pages.

What are the operating hours for booking an assessment?

Appointments are available Monday through Saturday from 8:00 AM to 7:00 PM, with Sunday closed. The website explicitly notes that next-day slots are available during these hours for customers needing quick turnaround. Booking can be done online within these operating times.

How quickly are certificates delivered to clients?

The company promises that certificates are lodged on the national register within 24 hours of the assessment. For estate agents, certificates are returned to the vendor within 24 hours as part of their priority service. This rapid turnaround is a key feature for sellers and agents.

What types of properties are eligible for their assessments?

They offer assessments for flats, maisonettes, terraced houses, semi-detached houses, detached houses, and commercial premises. The contact form allows users to select from these specific property types when requesting a quote. Commercial premises include offices, retail, and industrial units sized to the building's services.

What is the refund policy for cancellations made more than 48 hours before the appointment?

If a customer cancels more than 48 hours before the scheduled assessment, they may be eligible for a full refund or a free rescheduling. This policy is outlined in their refund terms to ensure flexibility for clients with changing plans. The company states that sufficient notice allows for these accommodations.

What happens if a customer misses the appointment or access is denied?

If the property is inaccessible or the customer is unavailable, the appointment may be treated as missed. In such cases, refunds may not be available, and a rebooking fee could apply if a new assessment is required. Examples include incorrect property details or a tenant being unavailable without prior notice.

What specific information is included in the EPC report?

The assessment reviews heating systems, insulation, windows, glazing, lighting, hot water systems, property construction, and renewable energy features. The completed certificate provides an energy efficiency rating from A to G along with recommendations for improvement. It also includes a scorecard showing current performance and potential future improvements.

Who is the primary target audience for their services?

They specifically target private landlords, homeowners selling properties, letting agents, property management companies, and commercial property owners. The website lists these groups under 'Who We Work With' to show they cater to various property needs. Landlords are a key demographic needing to meet legal EPC requirements before renting.

What are the legal requirements mentioned for landlords?

The company states that landlords cannot legally let a property without an EPC rating of E or above. They flag sub-standard scores on the day of the assessment to help landlords find the cheapest route to compliance. This legal duty is a primary driver for many of their residential bookings.

What options are available for estate agents using their services?

Estate agents can access a portfolio dashboard, priority slots, and per-branch invoicing features. Certificates are returned to the vendor within 24 hours to speed up the sales process. This bulk rate service is designed to streamline the assessment process for multiple properties.

What is the validity period of an Energy Performance Certificate?

A single assessment covers a decade of sales, lettings, and remortgages, making it valid for 10 years. The certificate remains effective unless the property is renovated and the owner wants their improvements re-scored. This long-term validity is highlighted as a benefit for property owners.

Where is the business physically located and how can they be contacted?

The business is located at 252-262 Romford Road, London, England, E7 9HZ. They can be reached by phone at 020 3386 1854 or via email at info@energyperformancecert.co.uk. Their contact page also provides a form for sending messages directly to their team.

What are the common reasons people need an EPC according to their website?

People need an EPC for legal duties as landlords, before listing a property for sale, to save money on energy bills, or for bulk rates as estate agents. The website routes users to the right assessment based on whether they are selling, renting, or managing a property. Each scenario has a specific booking path on their site.

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About Energy Performance Cert

Energy Performance Cert provides professional Energy Performance Certificate (EPC) assessments for residential and commercial properties across the UK. The company helps homeowners, landlords, property managers, and businesses understand the energy performance of their buildings through accurate assessments, clear reports, and practical energy efficiency recommendations.

Specialising in domestic and commercial EPC services, Energy Performance Cert supports clients with property sales, lettings, compliance requirements, and energy improvement planning. Each assessment provides information about a property's energy rating, current performance, and potential areas where efficiency can be improved.

The company focuses on delivering reliable EPC reports with clear explanations, helping clients make informed decisions about their properties. Services are suitable for a range of property types, including homes, rental properties, offices, and commercial buildings.

Energy Performance Cert aims to provide straightforward assessment services, professional reporting, and useful guidance to support better understanding of property energy performance.

Address
252-262 Romford Road, London, England, E7 9HZ
Business hours
Monday – Saturday: 08:00 AM – 07:00 PM Sunday: Closed
Categories
Real estate