I recently had a less than satisfying experience with a local service. The technician arrived later than promised, which was a bit inconvenient for my schedule. While he was polite, the problem didn’t seem to be addressed thoroughly. After his visit, I found myself needing to follow up on the same issue shortly after.🔧 It was frustrating to feel like I wasn’t receiving the long-term solution I was looking for. Communication could also use improvement. I had to reach out multiple times for updates. I was hoping for a more streamlined experience. 🤔
Questions about Elite Plumbing, Heating & Air Conditioning
What is Elite Plumbing, Heating & Air Conditioning?
Elite Plumbing, Heating & Air Conditioning is a Las Vegas-based HVAC and plumbing service provider that offers 24/7 services to local customers, handling air conditioning installation, maintenance, and repair along with heating services like furnace repair and heat pump repair. They also provide commercial HVAC work, air quality services such as duct cleaning and humidifiers, and plumbing options including hydro jetting and tankless water heaters. The company serves residential and commercial clients in Las Vegas, Henderson, North Las Vegas, and surrounding areas. They are a locally owned, family-operated business that has been serving the community since 2005.
How can I book a service or get started with Elite?
To get started, customers can schedule a free estimate online through the company's website or call their 24/7 emergency line at 702-263-2665. The service request form allows users to specify whether they need air conditioning, heating, plumbing, duct cleaning, new equipment installation, or maintenance plans. They also offer a $25 service call fee for initial diagnostics on air conditioners before performing repairs or other services. Customers can book appointments for mornings, afternoons, or evenings to fit their schedule.
Where are you located and what areas do you serve?
The company operates out of an office located at 3085 E Post Rd, Las Vegas, NV 89120, and provides services to Clark County, North Las Vegas, Henderson, and Las Vegas 7 days a week, 365 days a year. Their technicians are able to service all makes and models of heating, cooling, or plumbing systems, ensuring they can handle any brand or model the customer owns. They emphasize treating customers right and staying up to date with current heating and cooling technology to deliver fast, friendly, and affordable solutions.
What certifications and licenses do your technicians hold?
Elite Plumbing, Heating & Air Conditioning is licensed, bonded, and insured, with specific license numbers including HVAC Lic: #0072282 and Plumbing Lic: #0074826. Their technicians are all Trane-certified specialists with deep knowledge and expertise in AC repair in Las Vegas. They are also a recognized Dave Lennox Premier Dealer and a proud member of the Southern Nevada Business and Bureau, highlighting their commitment to industry standards and local business networks.
How does your team structure and training impact service quality?
Elite Plumbing, Heating & Air Conditioning emphasizes that their technicians are highly trained, drug-free, and background checked to protect the integrity of the home and the crucial systems needed to maintain family comfort. They believe in developing their employees by often promoting from within, which creates a positive work environment and high-level performance for customers. This approach ensures that the team is skilled, experienced, and dedicated to delivering superior service.
How long should I expect my air conditioner to last?
The average lifespan of an air conditioner is up to 15 years with proper maintenance and regular filter changes, though this can vary based on brand, SEER rating, usage habits, and maintenance frequency. If the unit is not properly maintained, the lifespan could be as short as 7 to 10 years. Regular, ongoing maintenance from a licensed HVAC professional is essential to extend the life of the system.
What is the best thermostat setting for comfort and efficiency?
The best temperature to set on a thermostat is the highest one at which the family is comfortable, as setting a higher temperature reduces how often the unit operates. The company recommends starting with a temperature between 75 and 80 and adjusting as necessary. Setting the temperature a little warmer in the summer and a little cooler in the winter can help reduce energy consumption and limit wear on the system.
How often should I change my air filter and what type should I use?
Customers can choose from various air filter options, including HEPA filters, particularly if anyone in the home suffers from allergies or asthma. The company recommends checking the air filter monthly and changing it every two weeks during peak usage times. During seasons when the heat or air is used less, customers might be able to go 60 or 90 days between changes, depending on the filter condition.
What are the pricing details for your diagnostic and service calls?
The company offers a $25 service call fee for initial diagnostics on air conditioners before performing repairs or other services. They also provide a free diagnostic on air conditioners before repairs and other services, ensuring transparency in the process. This fee helps cover the cost of the initial assessment and ensures that the customer understands the scope of the work needed.
How long has the company been in business and what is its history?
Elite Plumbing, Heating & Air Conditioning is a full-service heating, cooling, and plumbing company that has been serving Las Vegas and the surrounding areas since 2005. They are a local, family-owned and operated business with a commitment to delivering superior service, quality work, and excellent customer service. Their extensive list of satisfied customers reflects their dedication to meeting the mechanical needs of homes and businesses in the region.
What makes Elite different from other competitors in the area?
The company's website highlights that they are a recognized Dave Lennox Premier Dealer and a member of the Southern Nevada Business and Bureau. They also offer a 24-hour heating service and 24-hour A/C service, allowing customers to call anytime their heating or cooling system malfunctions. This round-the-clock availability ensures that critical services are delivered quickly to help customers keep their cool and beat the heat.
How can I contact Elite Plumbing, Heating & Air Conditioning?
You can reach Elite Plumbing, Heating & Air Conditioning by phone at 702-263-2665 or by e-mail at info@eliteheatingandac.com.
What is the official website of Elite Plumbing, Heating & Air Conditioning?
The official website of Elite Plumbing, Heating & Air Conditioning is eliteheatingandacrepair.com.
How is Elite Plumbing, Heating & Air Conditioning rated on Trustburn?
On Trustburn, Elite Plumbing, Heating & Air Conditioning has a rating of 1 out of 5 based on 1 review.
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Get the widget for your site →About Elite Plumbing, Heating & Air Conditioning
Elite Plumbing, Heating & Air Conditioning is a Las Vegas-based HVAC and plumbing service provider offering 24/7 services to local customers. The company handles air conditioning installation, maintenance, and repair, along with heating services such as heating repair, furnace repair, heat pump repair, and furnace services. It also provides commercial HVAC work, including installation, maintenance, and repair. Additional offerings include air quality services like air filtration, duct cleaning, air balancing, humidifiers and dehumidifiers, and duct sealing, as well as plumbing and water heater services such as hydro jetting, plumbing repair, tankless water heaters, water heater replacement, drain cleaning, and faucet repair. Customers can schedule appointments online or by phone.
- Website
- eliteheatingandacrepair.com
- Phone
- 702-263-2665
- Categories
- Construction, Facilities services