I ordered some vinyl lettering for a project on a Tuesday. I was told they would be ready by that Thursday and I would be notified by phone. Thursday came and went. I called the following Tuesday to see what was happening. They hadn't even been started. Obviously I'm taking my business elsewhere. It's a shame because I try and support local business wherever possible.
Update. Thanks for the speedy reply.
I can assure you I was not rude. I asked if my order was ready based on what I was originally told. Basic customer service would be calling a customer if you knew that quoted time frame could not be met. That would have been no issue and I would have waited. Not calling and making me chase you is poor service. I hope you change your customer service practices so this doesn't affect other potential customers. Btw I found a very helpful local sign business who can cater to my needs now and in the future.
I purchased some labels from Eagle Eye Signs & Graphics a little last minute but my order was ready the next working day which is great service, they was very quick to reply back to me and I will certainly recommend and use for future needs.
We have ordered numerous products from Jo & Rob at Eagle Eye Signs and every time without fail their work has always been of very high standard and quality and the service is always prompt. And also reasonable priced.
Jo is very helpful and great at what she does.
Highly recommended Eagle Eye Signs and Graphics!!!
Can't thank you enough for helping me design my own business signage and creating a whole range of different applications of it. Nothing is ever too much trouble, no matter how busy you are and your work is always impeccable. I appreciate your patience and efforts.
Thank you so much for my labels. They were amazing and the quality was perfect. Service was fantastic quick to answer any and all questions :) thanks again
Excellent sign writers. I think there work stands out above the rest and their attention to detail is exquisite. I am proud to drive around there work onboard.
Wonderful helpful service with prompt messaging. Beautiful stickers. Highly recommend
Highly recommend Jo's work. I have ordered products numerous times and they are always of such a high standard and great quality. Orders are very reasonably priced and are completed very efficiently.
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- Website
- eagleeyesigns.com.au
- Address
- 13375 stemmons freeway
- Categories
- Printing