we tried a couple of Chrysler dealers in the area to trade in our 2017 jeep for a 2020 Ram 1500 Classic. Not only did sales manager Nangy gave us a great deal. The financial crew went above and beyond to get the job done. Awesome staff
Colleen Bush-Harnack was amazing to work with. Fraser team very professional and all easy and happy to work with. Bought my new Dodge Ram Hemi today. I recommend Colleen for all your vehicle purchases. Thanks again for the seamless purchase.
have you found your dream vehicle? we did, try fraser chrysler for great values, selection and service.. their staff is very friendly, knowledgeable and approachale.. we had an amazing experience buying our vehicle.. jana was very helpful and knowledgeable and with the help of joanne pallis ...
The worst dealership I have ever dealt with. The service department can not get simple tasks such as oil and tire changes done in a timely manner and expect you make several appointments and spend several days without your vehicle to accomplish them. Furthermore the service manager is rude and disre...
Helpful, reliable and friendly service! Highly recommended!
We are very grateful to the Fraser Chrysler Team for their high professional skills and attentive attitude. Special thanks to Colleen Harnack! Her customer skills are exellent. She is always smiles, knows her work well. We got a wonderful car! Thanks a lot!!!
Great experience at fraser chrysler! Ryan Andrews was extremely helpful!
Poor service, for low quality high priced vehicles.
Today I bought a brand new 2017 Grand Caravan SXT. I had a great experience dealing with Mr. Nangy Amerree at Fraser Chrysler Dodge in Oshawa.After doing some research on the internet I emailed Mr. Amerree and made an appointment to meet in 3 days. During the 3 days I emailed him several times inc...
Bought a Dodge Journey brand new in 2016. Roughly 6 months into the purchase one of the tires continually would lose small amounts of pressure, usually 5-10 psi. My fiancee and i took it to the dealership the first time and we were told there was nothing wrong with the tire and that stuff like this ...
I enjoyed my purchase experience with Fraser Chrysler. I dealt with Peter and was pleased with the service he provided. He is very knowledgeable and opened my eyes to new solutions I never thought about! His questions were straight to the point and the offer he presented to me made perfect sense. Th...
Incontinence is bliss at Fraser Chrysler Jeep. Needed to have three recalls done on my Jeep JK. Made my first appointment, three weeks ahead of time. Was called the day before the 30th of may, so they could cancel the appointment because air bags weren't ordered. Rescheduled for the 5th of June at 8...
A piece of interior trim was damaged while a radio repair was being done at this dlr under warranty and was never fixed when brought to attention. Also been waiting four months for recall parts. No call back. Called another dlr, vechile going in right away. These guys suck.
Always have a great experience getting work done from rob crick .. very honest and works hard to keep us happy .
Wouldn t recommend anyone other then him !
Thank you for our safe vehicle
NANGY - One of the most personable and professional sales people I have met. He understood my requirements and met them exactly. I have had bad experiences before with car dealerships,, but I would return to work with Nangy for future purchases. I felt very comfortable with Nangy and that is ver...
Great service. Was in for an oil change and was pleased that the salesman who sold us our car 6 months earlier remembered us by name.
Dodge Journey towed in 6 days ago. It has not even been looked at!! Service department says they are busy. It won't be as busy in the future because they will have one less customer to service.
Had my vehicle worked on by Ryan Webster he was very friendly and came out to explain to me exactly what was going on with my car. I wont go anywhere else
Fantastic experience at Fraser Chrysler, after dealing with Manny Khosla for over a month he was able to track down the perfect vehicle for me! Also wanted to give a shout out to Adam Strazzeri who called me yesterday to get in here and see my new van!
I don't really leave rating or comments on google, but after my FraserChrysler experience I would feel guilty not to. Very professional and friendly people! And of course my man PETER great guy, very helpful on what he does, will guide you from top to very small details on what you are looking for! ...
My 2015 jeep is making a grinding noises to 5000km. The dealership says its normal but it's not. They don't want to fix it. Don't buy here. They treat you like dirt after you buy.
Fraser Chrysler is a top notch dealership! I had the pleasure of dealing with Jana Wilson in sales last time I was in and was extremely pleased with both knowledge and service.
I highly recommend both Jana and Fraser Chrysler!!
Melissa was pleasant to deal with, and the staff were amazing at accommodating me in these tough times. Thank you to all the staff for working so diligent to keep our vehicles working.
took my truck in for service was treat very quickly by the service staff had rob crick working on my truck was very honest and fair well be returning for my next service
I have had a great experience with this dealership in general. They were lucky enough to get Rob Crick, the most honest and knowledgeable tech I have ever met. He is the only one to work on both of my dodge vehicles. 2017 modified caravan, 2016 Ram. I would highly recommend this establishment for...
Very good experience with this dealer . The sales person (Nurul) I dealt with was very knowledgeable and very professional .
Called for express lane oil change at 6pm, open til 8pm. Service tells me as long as I am there by 7:30pm he can fit me in no problem. Guess what, i was there at 6:55pm after rushing across town to get there, to be told sorry, can't fit you in. I explained my phone call earlier. Didn't care.... wast...
Only reason I am giving this 1 star is because 0 isn't an option. I dealt with a man named ***JEFF*** and this was by far the worst experience I have ever had at any dealership. I went to go shopping for a vehicle and was looking at something bigger than my ford focus hatchback. I wanted to look at ...
Peter El Far, by far the best sales guy I met. Over 10 years I have changed several cars. Met several salesman. But Peter, he connected and worked outside best offer for me. Recommended me the dream car I now drive. Great team there. Must consider
Dave Webber is fantastic, always looking to make the customer feel special. Andy, the service specialist is excellent too. Great place to take your vehicle.
Great Dealership! Dealt with technician Rob Crick numerous times and he is the most honest technician I have met. Never makes me feel as if just because I am a woman I need to spend more $$ etc. I will recommend this Dealership to all my friends and family.
Although my last vehicle purchase at Durham Dodge Chrysler 3 years ago was a good experience, this time around it was impossible to buy from them.
After doing a little research, I arrived with ads from other nearby dealerships and was ready to make a purchase. The salesman and a rep from Chrysle...
Melissa is always polite and friendly when I come in to get my truck serviced. Always makes sure that I'm back on my way as soon as possible.
The lady that answered the phone was very rude she obviously didn't wanna b there and made it very clear as she had no problem telling me ok when I said I would phone another dealership. ...pretty bad sales clerk when she just lost 100,000 on a hell cat .
Had to take a moment to thank you guys, especially my man Shawn Lewis for all the work he's done for me on my truck. Honest, quality work is tough to find this day and age.
James Snider is by far the most competent qualified tech at Fraser. He ll get your vehicle fixed quickly and properly the first time.
One of the worst experiences I've ever had when looking for a new vehicle was to be had at Durham Dodge Chrysler.
I had been looking to replace my current truck with an ecodiesel powered Ram Longhorn.
I had built a truck online and emailed the build to the dealership through the web utility. Respo...
Returned to see Al Kennedy, an amazing sales consultant whom we been dealing with for years. Easy to talk to, fair and funny too. Made the process seamless. Their customer service is excellent and thorough. Would recommend this dealership to anyone!
Run the other way!! There are 3 other decent dealerships in Durham Region-Menzies,Village Ajax (who fixes everything including Fiat and will shuttle to Oshawa) and Pickering Chrysler-all excluding this one. Don't be fooled by the name change. For starters, (and I have honesty given these Fraser Fo...
As a woman it s always intimidating to walk into a dealership to inquire about a car. But I was so pleasantly surprised with the professionalism, knowledge and care that all the staff showed from the moment we walked in through the doors, all the way to the day I picked up my new car! In one word, m...
Through our the years have have dealt with many other dealerships, sales personal and have purchased new vehicles in the past. This is by far the best experience I have had to date. Peter was excellent, very knowledge, friendly and exceeded my expectation when it came to price and incentives. I woul...
As a long time customer, I would have expected my visit today Dec 3, 2019 for wiper blades at Express Service would have been quick and easy. Instead, I had to convince the service person that I didn't want to do them myself and if it was so quick and easy, why couldn't someone there do them for me...
Just picked up my new car from Durham Chrysler, great service, everyone I dealt with was great. Pleasurable experience and everything was just what I asked for. Would buy from this dealership again.
I m very happy with the service provided by Shawn Lewis, professional, friendly, couldn t ask for more!
Kalen was amazing during our many visits to the show room.
Managers were great as well
Kalen is a serious asset
Great service! Comfortable waiting area, service completed in a timely fashion. Thanks!
Great offer for my trade in. Mack was a pleasure to do business with, so kind and very knowledgeable. Love my new jeep! Will definitely be returning in the future for any vehicle purchases and will recommend to family & friends.
Excellent service provided by Rob Crick. Reliable and quick service! Would recommend service!
Very poor customer service in 'service' department. Will not go back.
I had the pleasure of speaking with Erika and by far she has been very helpful with my questions and requests. Very friendly too!
Thank you!!
Had a screw in my wheel and the tech Marlon had me in and out extremely fast. Will visit again!
To start with, I had to pay for a diagnostic even after I TOLD them what was wrong with my Jeep.
Technician didn't really have comprehensive knowledge and changed a number of things which had absolutely no relevance to what was wrong.
After everything was said and done, and I'd sat there waiti...
Just when I had some hope with service they did it again. Tried to book an appointment to do an important recall regarding potential loss of steering on our truck. Was told would be 5 weeks out since they are too busy doing recall work and won't do anymore until then. WHAT?? I can get an appoint...
It took 2 hours to get my vehicle in for an oil change even though I was #2 in the wait list. In total 2.5 hours is too long for this service. I honestly think they forgot me
Great service, super friendly, efficient and very helpful.
Went in for an oil change and the dealership rep mentioned something about a recall on the hood latch of my 97' dodge ram. They ordered the part, when it was in a few days later I brought my truck in. They replaced the old part with the new piece free of charge and in less than a half hour. Great cu...
The parts department is very easy to deal with from the parts manager Ken to the regular parts counter people , they have gone above and beyond for me and I recommend them to anyone
The welcoming you receive is phenomenal!!!!!! Great dealership and awesome employees
Amazing experience, highly recommend the dealership, specifically Jana who was most helpful and went above and beyond!
Great experience everyone was very helpful. Love the new truck and will definitely going back for next vehicle. Thanks again for everything Peter (Salesman) and Sherry (finance) you guys were both amazing.
Was supposed to recieve a call back never did. Bought a few vehicles from here, and have refered friends. Wouldn't anymore however.
Thanks a million to Ryan Andrews! He s friendly and helpful and an overall great employee, 100 stars
Very good service. Our second time buying there. Thanks for all your superb assistance Sue, Sherry, Nicole and Naugy.
Took my car to this dodge 1 year ago, with a lifter/cam issue it cost me $4,800 to fix, and 1 year later the same issue again... am I going to have to spend 5gs a year on this truck on the same issue every year, not very happy with this outcome, the same problem 1 year later.
I want to call out how impressed I am with Kyle the service advisory. He goes out of his way to check what is under warranty to help save you money. Overall I'm impressed with his "Can Do" attitude and willingness to help me. My family and I appreciate his efforts. He for sure should receive a c...
The service team does their best to resolve your issues economically.
The dealership wants to rub you for every sentient get $180 to get a key cut plus programming rip off
The parts department is every knowledgeable, efficient, and over all great people.
Bought my new American muscle car thier .great sales lady and co workers just awsome for a.dealership
I bought my car there. No regrets. Service is more expensive then other places but they know the car and do a great job.
Yo dawg. My boy michael adams hooked my up with some high performance wiper blades for my super cool slammed ultra modified caravan, 700hp to the wheels bro. Super chill homeboy. Would love to have MICHAEL ADAMS work on it again.
The BEST dealership that I have ever been too. Hands down. Fraser made the entire process super easy and stress free
Horrible! I had to use my credit card to order a part. They charged me that day. When my wife went to pick up the part they would not give to her even though I already paid. They said it was because of fraud purposes. Customer service should be their priority. Not fraud that's for credit card compan...
Please see Manny for any inquires as he is very good and does his best to understand a client needs and help. He also helped me secure an approval where my credit was not so great at a good rate. Very satisfied.
Great dealership
Parts department makes my business easy to work with.
Come into this dealership often for oil changes and services. I always have my car worked on by Adam Anderson and have never had any problems and he always does a great job checking over my vehicle. I come from out of town to get them done here because the service is that great!
Jana and Sherry were so easy to work with, and Jana really helped us to determine the car that was best for our family.
I would definitely recommend them to friends and family looking for a new or used vehicle!