Updated review*** After further investigation, Dowco Marine reached out to me and offered to repair my Sun Tracker Dowco Cover. Turn around time was fast and the cover was repaired under warranty. Thank you for the follow-up and resolving this issue.
It makes me sad that a company who typically has good products will not honor their warranty when its obvious failure in the construction. I have had multiple Dowco covers on various boats. I like the design and integrated ratchets. I've had issues with the ratchet mechanisms in past. First time ive...
I'm extremely happy with my boat cover for my 2014 Lowe 165 FM Pro wt. I needed a new cover as my original needed replacing. Ordering was straight forward. When completed. I was given an estimated date of when it would arrive. Considering that I live in Canada during Covid-19, it came bang on time....
This is a great company making various boat covers and biminis tops.
Confusing ordering process coupled with insane return policy and poor efficiency earns a 1-Star review at best. If this company didn t have the OEMs they would be in trouble. Competition doesn t exist........hmmmmm.
Not a good place to work. They'll shave time off your check and they lie a lot
No photos on website in 2020. Emailed a photo first of July and asked for part number in photo. Placed order only to find out that part number was incorrect. Placed a second order that didn't ship until August and was shorted by a quantity of 4. Called Friday to try to get more shipped. I was told I...
I have been in the marine industry for over 20 years and I have never had a more messed up situation and lack of customer service, lies and utter chaos . The inability to be consistent in dealing with a single person to take care of the customers needs is insane. I will never deal with Dowco again a...
The cover for my 2018 Regency is amazing. Easy to install and awesome quality. I lost a clip to the cover and called customer service and she sent me a clip at no cost with no questions.....GREAT COMPANY!